Sales Executive - Leisure

YOUR LEGACY STARTS WITH US

At The Ritz-Carlton Doha we invite you to experience refined luxury where timeless elegance meets true Qatari hospitality. Situated along the pristine shores of the Arabian Gulf for almost 24 years our 5-star resort features 374 elegantly designed rooms & suites award-winning restaurants world-class Spa facilities with a state-of-the-art Fitness Center and impeccable service that defines our legendary brand. From serene indoor and outdoor pools to a private beach and a Club Lounge for elevated and personalized experiences every detail perfectly reflects our commitment to excellence. The property is also ideal for events with a wide selection of meetings rooms stunning wedding venues and a dedicated team that thoughtfully plans and tailors to each unique vision. Whether youre savoring an afternoon tea in our lobby lounge watching the city skyline sparkle by night in one of our restaurants or celebrating an important event The Ritz-Carlton Doha presents a truly remarkable setting for lifes most meaningful moments.

FIND PURPOSE IN YOUR PASSION

At The Ritz-Carlton we firmly believe that our Ladies & Gentlemen are the heart of everything we do and the most important resource in our service commitment to our guests. With passion genuine care dedication and pride we can achieve common goals and grow together while crafting moments that will be remembered forever.

Which is why at The Ritz-Carlton Doha we are currently seeking passionate individuals to join our esteemed team and bring their own unique expertise to our world-famous service philosophy. As an Elite hotel in the region with a deep generational legacy we offer you in return:

• A rewarding career within one of the most recognized and prestigious luxury brands in the world.
• Personal and professional development plans with curated training materials and guidance from highly skilled and experienced colleagues in the industry.
• Various opportunities for internal growth both locally and internationally within the portfolio of Marriott International properties.
• Consistent & reliable support to ensure you always have the tools and knowledge to harness your full potential and reach your goals.
• A competitive package inclusive of accommodation flight tickets transportation meals and more:

- Exclusive training and leadership development programs

- Recognition and rewards for exceptional service

- Preferential Members Rates at Marriott Hotels Globally

- Dining & Wellness discounts for your family and you

- Medical Insurance Coverage

- An HR team dedicated to your success and wellbeing

OUR EXPECTATIONS FROM THE ROLE:

Drives revenue to achieve Hotels topline goals for each of their represented hotels by proactively soliciting all business segments; to include new business from small business accounts sourcing new accounts identifying new targets and re-soliciting past business leads. Focuses on properties BT Pricing strategy. Provides property support by coordinating and executing property internal mining efforts at assigned hotels. Partners with Leadership to ensure competitive sales strategies are in place for the hotel and stay competitive within the market by aligning on sales activities to generate business and communicate real-time competitor intel. Reports directly to Property Sales Leader (ASL or DOS/DOSM) and works closely with the hotel General Managers focuses on sales driven tasks. May work with Local Sales and U.S. Account Sales/GSO teams to drive production from targeted high priority accounts including maximizing special corporate business within the represented market place.

CORE WORK ACTIVITIES

Managing Sales Activities

Works with Property Sales Leader (ASL or DOS/DOSM) in identifying the top accounts of each stakeholder hotel determine account deployment structure identify key buyers within each account and coordinate efforts to drive demand and pull-through business from the accounts for the stakeholder hotels.

Assist Property Sales Leader in identifying share shift targets.

Ensures effective and efficient funnel management through available systems and collaborating with Multi-Hotel Sales.

Manages daily Status Change reports to help close on hotel business.

Provides property support by coordination and executing property internal mining efforts to assigned hotels

Solicits new business from non-deployed small business accounts reader boards and leads sent through internal referral mechanisms.

Solicits potential new accounts or business opportunities by leveraging business intelligence provided by Sales & Marketing Planning and Support or other third-party data sources to generate leads.

Utilizes internal lead referral tools (e.g. eProspecting Portal) to solicit new business opportunities and contacts.

Ensure Hotel has property lead generation program to identify new business.

Re-solicits non-deployed realized opportunities including turndowns lost opportunities and actualized business when appropriate.

Drives customer satisfaction through daily interactions (e.g. solicitations re-solicitations account calls site inspections new business calls face to face activities etc.).

Conducts customer facing sales activities on behalf of the hotels in partnership with Property Coordinator/Resource as appropriate. (e.g. lunch and learns social hours company of the month activities local industry events Convention and Visitors Bureau (CVB) Activities etc.).

Conducts site inspections for customer accounts as appropriate.

Maintains complete and up-to-date lead information on each account in CI/TY SFA Web and EMPOWER to verify accurate reporting and customer base information.

Qualifies and maintains customers long-term business potential and refers customers to market field hotel or national sales office as required.

Verifies accurate and timely lead turnover to other Sales Channels and partners closely with the Multi-Hotel Sales to ensure qualified leads are entered into CI/TY SFAWeb.

Leverages MI Leads for Out of Org Non-Deployed Accounts.

Utilizes negotiation skills and creative selling abilities to uncover new business.

Uses all information systems (e.g. CI/TY SFA Web MRDW MarRFP-SAPP Hoteligence Account Relationship Management (ARM) to research the deployment and value of the accounts deemed important for stakeholder hotels.

Understands the overall market (e.g. competitors strengths and weaknesses economic trends supply and demand etc.) to sell effectively against the competition.

Leverages all available sales channels (e.g. group and transient intermediaries field sales worldwide reservation offices etc.) to optimize sales revenues.

Understands and actively utilizes company marketing initiatives/incentives to convert cold leads to warm leads.

Tracks weekly activities and relationship to revenue and room night production.

Drives revenue from local non-deployed accounts for the hotels the Sales Executive represents by proactively soliciting new business from small business accounts sourcing new accounts identifying new targets and re-soliciting past business leads.

Activate local tactics for deployed accounts to pull-through local buyer needs. Communicate best practices for generating creative revenue opportunities.

In joining Marriott Hotels you join a portfolio of brands with Marriott International.Be where you can do your best workbegin your purposebelong to an amazing global team andbecome the best version of you.