Telesales Team Leader
نُشرت في :
11-03-2025
صاحب العمل نشط
1 وظيفة شاغرة
حالة تأهب وظيفة
سيتم تحديثك بأحدث تنبيهات الوظائف عبر البريد الإلكترونيValid email field required
أرسل الوظائف
شارك هذه الوظيفة
أرسل لي وظائف مشابهة
حالة تأهب وظيفة
سيتم تحديثك بأحدث تنبيهات الوظائف عبر البريد الإلكترونيValid email field required
أرسل الوظائف
الوصف الوظيفي
- Lead motivate and manage a team of tele sales agents to achieve sales targets and KPIs.
- Provide coaching feedback and guidance to ensure continuous improvement and development within the team.
- Monitor team performance through call tracking sales metrics and quality control to ensure objectives are met.
- Foster a positive competitive and supportive team environment to encourage optimal performance.
- Set daily weekly and monthly sales targets for the team and track performance.
- Develop and implement strategies to increase lead conversion rates and drive revenue growth.
- Monitor individual sales progress and provide ongoing support to meet targets.
- Analyze sales data to identify trends and areas for improvement.
- Conduct regular training sessions to improve product knowledge sales techniques and customer service skills.
- Onboard and train new tele sales team members ensuring they understand company products processes and expectations.
- Provide ongoing skill development to ensure that team members are always up to date with the latest sales strategies and industry trends.
- Regularly report on team performance sales activities and pipeline status to management.
- Prepare performance reports for analysis and provide insights to improve sales processes.
- Track and report on individual team members performance and development progress.
- Ensure that the team maintains a high level of professionalism and empathy when interacting with potential customers.
- Oversee the resolution of customer complaints or issues related to tele sales interactions.
- Encourage team members to build and maintain strong relationships with customers ensuring repeat business and customer retention.
- Identify and implement process improvements to enhance efficiency and productivity.
- Ensure compliance with company policies legal regulations and industry standards.
- Collaborate with other departments (such as marketing customer service etc. to improve tele sales processes and outcomes.
Requirements
- Education: Bachelor s degree
- Experience:
- Proven experience as a team leader in a call center environment.
- Strong track record of meeting or exceeding sales targets.
- Experience with CRM software and sales tracking tools.
- Excellent leadership coaching and teambuilding abilities.
- Skills:
- Strong communication and interpersonal skills both verbal and written.
- Ability to motivate and inspire a sales team.
- Excellent problemsolving and decisionmaking skills.
- High level of organizational skills and attention to detail.
- Ability to work under pressure and handle challenging situations.
- Proficiency in Microsoft Office and CRM software.
Benefits
Social and medical insurance are provided.
Job Type: FullTime / Onsite.
نوع التوظيف
دوام كامل
الإبلاغ عن هذه الوظيفة
إخلاء المسؤولية: د.جوب هو مجرد منصة تربط بين الباحثين عن عمل وأصحاب العمل. ننصح المتقدمين بإجراء بحث مستقل خاص بهم في أوراق اعتماد صاحب العمل المحتمل.
نحن نحرص على ألا يتم طلب أي مدفوعات مالية من قبل عملائنا، وبالتالي فإننا ننصح بعدم مشاركة أي معلومات شخصية أو متعلقة بالحسابات المصرفية مع أي طرف ثالث. إذا كنت تشك في وقوع أي احتيال أو سوء تصرف، فيرجى التواصل معنا من خلال تعبئة النموذج الموجود على الصفحة اتصل بنا
