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Team Leader – Customer Experience
ixigo
Role Summary:The Team Leader Voice and Chat Support will be responsible for managing a team of customer support representatives handling voice and chat processes. The role involves ensuring excellent customer service meeting performance targets and maintaining high levels of team engagement and ope...
Gainsight Administrator Digital Success And Agenti...
Resilinc
Join the Future of Supply Chain Intelligence Powered by Agentic AIAtResilinc were not just solving supply chain problems were pioneering the intelligent autonomous systems that will define its future. Our cutting-edgeAgentic AIenables global enterprises topredict disruptions assess impact instantl...
Learner Experience Specialist L6
Trigent Software Private Limited
Learning Experience Specialist is responsible for uploading training materials to the LMS/LXP and conducting functional testing. The role includes creating ILT and VILT sessions and events establishing target groups for assignments assigning learning journeys and tracking addition the specialist mu...
Senior Customer Support Executive
COOX Online Private Limited
About the Company: COOX (pronounced as Cooks) is Indias leading platform that lets you bookProfessional Chefs Daily Cooks Bartenders Waiters and Kitchen Cleaners for occasions like houseparties birthdays weddings and special events at home. We have served over 10 Lakh people andbuilt a network of 50...
Customer Support Analyst
NielsenIQ
Customer Support Analyst will be responsible for maintaining/ enhancing customer relationships ensuring customer deliverables and queries are addressed efficiently through NielsenIQ proprietary platforms. The job will focus on customer support through quality of deliverables use of CSO/ MSD for task...
Senior Product Manager, Customer Experience
Amazon
Inc. seeks to be Earths most customer-centric company where customers can find and discover anything they might want to buy online and endeavors to offer its customers the widest of selection at low price that drives Amazons flywheel.The vision of Retail Business Services (RBS) Organization at Amaz...
Customer Experience Agent Cold Chain
Maersk
Key Responsibilities:- Customer Account & Relationship Management:Build and nurture long-term relationships with key clients ensuring consistent engagement and satisfaction across all touchpoints.- Cold Chain Execution Coordination:Oversee the full lifecycle of cold chain logisticsfrom sourcing to f...
Customer Experience Executive
Rentomojo
Role Dimensions:ROLE: Executive Customer ExperienceLOCATION: BengaluruNUMBER OF DIRECT REPORTEES: Individual contributor roleKey Relationships:REPORTS TO: Supervisor/TL Customer ExperienceAbout the Role:Handling customer queries (Outbound calls).Handling customers queries (Chat support).Reminding /...
Team Lead, Customer Experience
USP
Who is USPUniformed language for consistency (do not delete):The U.S. Pharmacopeial Convention (USP) USP is an independent scientific organization that collaborates with the worlds top experts in health and science to develop quality standards for medicines dietary supplements and food ingredients....
Executive Customer Experience
Swiss Beauty Cosmetics Private Limited
About us Welcome to Swiss Beauty the fastest-growing beauty and cosmetics brand in India. Established in 2013 Swiss Beauty aims to be the ultimate companion and BFF of every makeup lover transforming beauty routines into extraordinary experiences. With a focus on Indian beauty needs we merge global...
Customer Experience Experience (b2b)
Even Healthcare
About Even Healthcare: Even Healthcare is revolutionizing the healthcare industry by providing comprehensive and affordable healthcare solutions. We are on a mission to create a seamless healthcare experience for individuals and families by building a strong network of healthcare providers. Role Ove...
Workplace Experience Specialist
Zscaler
About ZscalerZscaler accelerates digital transformation so our customers can be more agile efficient resilient and secure. Our cloud native Zero Trust Exchange platform protects thousands of customers from cyberattacks and data loss by securely connecting users devices and applications in any locati...
Workplace Experience Specialist(rotational Shifts)
Zscaler
About ZscalerZscaler accelerates digital transformation so our customers can be more agile efficient resilient and secure. Our cloud native Zero Trust Exchange platform protects thousands of customers from cyberattacks and data loss by securely connecting users devices and applications in any locati...
Principal Consultant Senior Customer Experience (c...
Genpact
Ready to build the future with AIAt Genpact we dont just keep up with technologywe set the pace. AI and digital innovation are redefining industries and were leading the charge. Genpacts AI Gigafactory our industry-first accelerator is an example of how were scaling advanced technology solutions to...
Analyst- Customer Support
Randstad India
Experience : 0-3years Location:Pune Job Purpose The primary responsibility of the Customer Experience Specialist is coordination with customer centre and administrative support for the integrated tools to measure monitor and oversee actions taken on the feedback received from our customers ac...
Customer Experience Manager
Tata Teleservices
DescriptionCompanyTata Tele Business ServicesWebsiteLocationMumbai/BangaloreLevelSM/DGMWhats it all aboutWe at Tata Tele Business Services are pivoting towards becoming a Digital Services Company. Towards achieving this vision we want to build a world class customer experience as a strategic differe...
Senior Principal Consultant Senior Customer Experi...
Genpact
Ready to build the future with AIAt Genpact we dont just keep up with technologywe set the pace. AI and digital innovation are redefining industries and were leading the charge. Genpacts AI Gigafactory our industry-first accelerator is an example of how were scaling advanced technology solutions to...
Assistant Vice President, Agentic Customer Experie...
Genpact
Ready to build the future with AIAt Genpact we dont just keep up with technologywe set the pace. AI and digital innovation are redefining industries and were leading the charge. Genpacts AI Gigafactory our industry-first accelerator is an example of how were scaling advanced technology solutions to...
Vice President, Agentic Customer Experiences (ace)...
Genpact
Ready to build the future with AIAt Genpact we dont just keep up with technologywe set the pace. AI and digital innovation are redefining industries and were leading the charge. Genpacts AI Gigafactory our industry-first accelerator is an example of how were scaling advanced technology solutions to...
Customer Service Specialist
Dow Chemical
At Dow we believe in putting people first and were passionate about delivering integrity respect and safety to our customers our employees and the planet.Our people are at the heart of our solutions. They reflect the communities we live in and the world where we do business. Their diversity is our s...