RL Customer Experience (W&S)
Share
Job Location:
Monthly Salary:
Posted on:
8 hours ago
Vacancies:
1 Vacancy
Job Summary
1) Job Purpose |
Support fabricators in execution of customer orders on time ensuring maximum customer satisfaction Quality check at different stages of fabrication and installation to ensure quality products are delivered to end customer Assistance in Building Capacity of fabricators workforce through skill training and assessing the quality of training |
3) Job Context & Major Challenges: | |
Job Context: Support fabricators in execution of customer orders on time ensuring maximum customer satisfaction. Quality check at different stages of fabrication and installation to ensure quality products are delivered to end customer. Assisting is correction of any issues/errors along with the Fabricator. Assistance in Building Capacity of fabricators workforce through skill training and assessing the quality of training. | |
4) Key Result Areas/Accountabilities: | |
Key Result Areas/Accountabilities | Supporting Actions |
Assisting / Carrying out fabrication & Instalaltion training at Fabricators location /csite | Demonstrate / Assist in Demonstration of various processes involved with window fabrication & Installation |
Quality Assessment through the manufacturing process and of Sites where windows are installed | Carry out quality assessments through the process and at site where the issues are observed or reported especially carried out by individuals who are trained at the workshop |
Collating learnings of quality issues at sites | Create reports and share with the reporting manager also share insights into the performance of trainees |
Order Execution Support | Support fabricators to ensure all orders are executed on time and per Eternia standards |
Required Experience:
IC
Key Skills
- Computer Science
- user experience
- User Interface
- SME
- CSS
- Interaction Design
- Windows
- Android
- Usability Studies
- Visual Design
- HTML
- User Research
- JavaScript
- Web Services
- Wireframes
About Company
Discover a world of financial solutions at Aditya Birla Capital – your trusted partner for investments, insurance, loans, and a wide range of financial services in India.
