وظائف مدير فريق تجربة العملاء في مصر

The Role:Informa Markets Egypt is seeking a proactive and dynamic Customer Experience Coordinator to lead VIP and hosted buyer acquisition initiatives and oversee the of major events. This role spans multiple industriesincluding Food & Nutrition Pharmaceutical Agriculture and Automotiveensuring tha...

What youll be doing: Escalation Management: acting as the first point of business-critical escalation for difficult topics or churn risks.Operational Execution: forecasting staffing and recruiting new talent to ensure KPI targets are met. Auditing tickets and coaching team members to ensure complian...

Pargo launched operations in Egypt and is looking for a strong Customer Experience Agent to enthusiastically handle inbound and outbound queries related to Pargo s Click & Collect and Returns products. Youll be part of the Marketing team that ensures a seamless parcel delivery process for our clie...