وظائف مدير فريق تجربة العملاء في مصر

Description About Alorica India: Alorica is a leading provider of Business Process and Customer Satisfaction Outsourcing solutions that span the entire customer lifecycle. But thats just a very technical way of saying what we really do which is to make lives betterone interaction at a time. 100000 s...

DescriptionAs a Senior Customer Experience Operational Leader here at Honeywell you will have the opportunity to shape the customer experience strategy and drive initiatives that enhance customer satisfaction and loyalty. Your expertise in program management and your ability to analyze data-driven i...

DescriptionAs a Senior Customer Experience Operational Leader here at Honeywell you will have the opportunity to shape the customer experience strategy and drive initiatives that enhance customer satisfaction and loyalty. Your expertise in program management and your ability to analyze data-driven i...

Position Purpose:The Head of Quality & Customer Experience will ensure that every product case and interaction meets the highest standards of accuracy reliability and trust. This leader will define and monitor service standards oversee complaint and escalation systems and ensure the end-to-end custo...

Position Purpose:The Head of Quality & Customer Experience will ensure that every product case and interaction meets the highest standards of accuracy reliability and trust. This leader will define and monitor service standards oversee complaint and escalation systems and ensure the end-to-end custo...

Managers in this role get to: Impact the Bottom Line: Drive the performance of a team of Consultants meeting and exceeding all KPI targets. Strengthen Relationships: Manage attrition shrinkage and other critical metrics of the team. Influence the Lives of Others: Coach and mentor Consultants providi...

Managers in this role get to: Impact the Bottom Line: Drive the performance of a team of Consultants meeting and exceeding all KPI targets. Strengthen Relationships: Manage attrition shrinkage and other critical metrics of the team. Influence the Lives of Others: Coach and mentor Consultants providi...

Pargo launched operations in Egypt and is looking for a strong Customer Experience Agent to enthusiastically handle inbound and outbound queries related to Pargo s Click & Collect and Returns products. Youll be part of the Marketing team that ensures a seamless parcel delivery process for our clie...

Pargo launched operations in Egypt and is looking for a strong Customer Experience Agent to enthusiastically handle inbound and outbound queries related to Pargo s Click & Collect and Returns products. Youll be part of the Marketing team that ensures a seamless parcel delivery process for our clie...

Job Introduction BBC Arabic is the largest of the BBCs forty language services providing multimedia content on BBC platforms and through social media to our Arabic speaking audiences in the Middle East and across the world 24 hours per day seven days a week.Our output is contemporary in style and ou...

Job Introduction BBC Arabic is the largest of the BBCs forty language services providing multimedia content on BBC platforms and through social media to our Arabic speaking audiences in the Middle East and across the world 24 hours per day seven days a week.Our output is contemporary in style and ou...

PURPOSE OF THE JOBResponsible for supervising teams performance ensuring that clients metrics are met and the morale of the team is charged to drive the team towards success.KEY RESPONSIBILITIESTo manage the performance of the team develop and coach team members when they are carrying out their norm...

If you are passionate about driving process improvement and motivating and leading a team of driven customerobsessed associates and team leads all while analyzing systemic issues and implementing solutions to challenging problems we have the career youre looking for!The Team Manager sets the vision...

Train mentor and coach customer service and operations team members.Set performance goals monitor progress and provide regular feedback.Foster a positive collaborative team culture with open communication.Conduct team meetings and oneonones to align goals and resolve challenges.Manage scheduling to...

The Role:Informa Markets Egypt is seeking a proactive and dynamic Customer Experience Coordinator to lead VIP and hosted buyer acquisition initiatives and oversee the of major events. This role spans multiple industriesincluding Food & Nutrition Pharmaceutical Agriculture and Automotiveensuring tha...

In a world of dramatic and fastpaced change the ability to retain existing customers and attract new ones is critical. As a Business Transformation professional youll provide clients with a strong analytical framework to transform their sales and drive sustainable growth. Joining one of our highperf...

RevOps Automation ManagerThe RoleAre you ready to level up Do you dream of helping companies grow If you have a background in Revenue Operations (RevOps) and HubSpot leadership and want to gain hands-on experience driving GTM systems for B2B SaaS ventures youve come to the right place.This is a rare...

Maersk is a global leader in integrated logistics and has been industry pioneers for over a century. Through innovation and transformation we are redefining the boundaries of possibility continuously setting new standards for efficiency sustainability and excellence.At Maersk we believe in the power...

Foundever is a global leader in the customer experience (CX) industry. With 170000 associates across the globe were the team behind the best experiences for 800 of the worlds leading and digital-first brands. Our innovative CX solutions technology and expertise are designed to support operational ne...

What youll be doing: Escalation Management: acting as the first point of business-critical escalation for difficult topics or churn risks.Operational Execution: forecasting staffing and recruiting new talent to ensure KPI targets are met. Auditing tickets and coaching team members to ensure complian...