MS DYNAMICS D365 – Project Manager (ERP & CRM)

Job Description:

Role Description

DXC Technology Egypt is seeking an experienced D365 Project Manager to lead the successful delivery
of enterprise transformation projects across ERP & CRM platforms. The ideal candidate will have proven
experience managing full-cycle implementations coordinating cross-functional teams and ensuring
projects are delivered on time within scope and within budget.

This role requires strong leadership client engagement governance and delivery management
capabilities with the ability to manage multiple stakeholders across business and technical teams. The
Project Manager will play a critical role in driving implementation success mitigating risks and ensuring
alignment between business objectives and technology solutions.

DXC Technology Egypt is seeking a highly experienced Microsoft Dynamics 365 Project Manager with
strong expertise in delivering ERP & CRM transformation programs. The ideal candidate will have a proven
track record managing end-to-end D365 implementations (Finance Supply Chain and/or Customer
Engagement) combining traditional project governance (PMP-based) with Agile/Scrum delivery
methodologies.

This role requires a strong leader capable of driving complex programs across multiple workstreams
ensuring alignment between business objectives and technology solutions while maintaining full control
over scope budget risks and delivery quality.

Responsibilities
Lead end-to-end delivery of Microsoft Dynamics 365 ERP & CRM projects including Finance Supply
Chain and Customer Engagement modules.
Manage project lifecycle across all phases: initiation planning design build test deployment and
hyper care.
Apply hybrid delivery methodologies combining PMP-based governance with Agile/Scrum practices
(sprint planning backlog grooming daily stand-ups retrospectives).
Develop and manage detailed project plans timelines resource plans and financial forecasts.
Drive project governance including RAID management status reporting steering committees and
executive updates.
Coordinate cross-functional teams including functional consultants technical teams data migration
integration and testing teams.
Ensure alignment with Microsoft Sure Step / Success by Design methodologies and DXC delivery
frameworks.
Manage scope change requests and contractual deliverables ensuring alignment with SOW and
commercial commitments.
Oversee key delivery streams including:
Fit-gap analysis & solution design
Data migration & integrations
SIT & UAT cycles
Cutover planning & go-live readiness
Monitor project financials (revenue cost margin EAC) and ensure delivery within approved budgets.
Identify risks proactively and implement mitigation plans to avoid delivery impact.
Lead stakeholder engagement including C-level communication and business alignment workshops.
Ensure quality assurance across deliverables documentation and system performance.
Drive post-go-live stabilization (hyper care) and transition to support/AMS teams.

Desired Skills and Qualifications
8 years of project management experience with at least 5 years in Microsoft Dynamics 365
implementations.
Strong experience delivering D365 ERP (Finance/Supply Chain) and/or D365 CRM (CE) solutions.
Certified PMP (Project Management Professional) or equivalent.
Certified Scrum Master (CSM / PSM) or strong hands-on Agile delivery experience.
Proven experience managing large-scale multi-country or multi-entity implementations.
Strong understanding of:
ERP/CRM functional processes
Data migration integrations and testing cycles
Release and environment management (Dev UAT Prod)
Experience with Azure DevOps / Jira for backlog and sprint management.
Strong knowledge of Microsoft implementation methodologies (Sure Step Success by Design).
Excellent financial and commercial acumen (budget tracking forecasting margin control).
Strong stakeholder management skills with ability to interact with executive leadership and business
users.

Nice to have skills:
Experience with Power Platform Copilot and AI-driven solutions within D365.
Exposure to large enterprise transformation programs (100 users multi-legal entities).
Knowledge of integration tools and middleware (Azure Integration Services APIs).
Experience in industries such as Retail Banking Healthcare or Manufacturing.

Soft Skills:
Strong leadership and decision-making capabilities.
Excellent communication and presentation skills.
High level of ownership accountability and delivery focus.
Ability to manage multiple priorities in a fast-paced consulting environment.
Strong problem-solving mindset with proactive risk management.
Collaborative and team-oriented leadership style.

At DXC Technology we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing productivity individual work styles and life circumstances. Were committed to fostering an inclusive environment where everyone can thrive.

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