وظائف المكتب الأمامي في مصر

Carry out the entry and exit procedures for guests and address any problems they may have during their stay.Perform his/her duty according to the practices operational instructions and procedures identified by the Front Office Manager.Carry out the checkin and checkout procedures.Monitor the VIP COM...

A Receptionist provides reception services for Guests to contribute to an overall exceptional experience from checkin through checkout and complete audits as required.What will I be doingAs Receptionist you will provide reception services for Guests to contribute to an overall exceptional experience...

Oversee the daily operations of the Rooms Division which typically includes the Front Office Housekeeping and sometimes Reservations and Guest Services.Ensure exceptional guest service and satisfaction from checkin to checkout.Develop and implement operational policies and procedures to optimize eff...

A Spa Therapist is responsible for providing professional treatments and services for guests including but not limited to body and facial treatments massages home care advice and tour of the facilities. Maintaining safety and cleanliness and ensuring guest satisfaction regarding all areas of Spa ser...

SCOPE AND OBJECTIVESThe Director of Rooms (DOR) assists Hotel Manager in the management of the Rooms Division Team including Front Office Housekeeping Laundry and Guest Relations teams. The DOR is required to demonstrate humility in leadership of the team be technically sound on Front Office softwa...

2.1 Provides full support by facilitating the work of the superior supervisor and ensuring continuous development.2.2 Exercises and takes care of all kinds of operational equipment and materials.2.3 Careful and responsible for guest needs and requests as specified in the standards.2.4 The guest hand...

Main Duties:Operates Telephone ExchangeAnswers incoming calls connects them to the appropriate extensions and takes down messages when necessary.Receives and places long distance and overseas calls; computes and records charges informs guest and forwards charges immediately to Front Office Cashier.S...

KEY ROLES & RESPONSIBILITIES Oversee all aspects of Guest Relations to maximise guest satisfaction ensuring personal recognition and prompt cordial attention from arrival through departureManage VIP services including personal greetings special recognition and tailored amenities for members and repe...

To have a full working knowledge and capability to perform all duties and tasks in the assigned Place of Work to the standard set.To ensure that all VIP and Loyalty Program guest are being met upon arrival and offered the best service standards within the ACCOR standardsTo provide courteous professi...

To have a full working knowledge and capability to perform all duties and tasks in the assigned Place of Work to the standard set.To ensure that all VIP and Loyalty Program guest are being met upon arrival and offered the best service standards within the ACCOR standardsTo provide courteous professi...

We are looking for a Reservations Manager who will be responsible for the following:Direct guide and train the Reservations team members on their core duties.Achieving Reservation KPI for ALL membership enrollment.Coach motivate or discipline ambassador when necessary to achieve a successful and pos...

Closely deal with all requests problems and needs of guests staying at Rixos Hotels Egypt and find solutions to problems focusing on guest satisfaction.Listen attentively to guests to get an effective customeroriented perspective and handle complaints properly.Handle guest complaints and find soluti...

DescriptionPOSITION SUMMARYRun sold room reports verify room status determine discrepant rooms prioritize room cleaning and update status of departing guest rooms. Assist Housekeeping management in managing daily activities. Act as a liaison to coordinate the efforts of Housekeeping Engineering Fron...

DescriptionPOSITION SUMMARYRun sold room reports verify room status determine discrepant rooms prioritize room cleaning and update status of departing guest rooms. Assist Housekeeping management in managing daily activities. Act as a liaison to coordinate the efforts of Housekeeping Engineering Fron...

As the Night Manager you will be responsible for overseeing the hotels operations during the night ensuring the safety and comfort of our guests. You will manage a small team handle guest inquiries and emergencies and ensure that all hotel standards are role requires a proactive leader with excelle...

Closely deal with all requests problems and needs of guests staying at Rixos Hotels Egypt and find solutions to problems focusing on guest satisfaction.Listen attentively to guests to get an effective customeroriented perspective and handle complaints properly.Handle guest complaints and find soluti...

The Lobby Ambassador position is a critical role in ensuring guest satisfaction and maintaining the hotels reputation for excellence. The successful candidate will be responsible for the following duties:Greet and acknowledge each guest with appropriate formality maintaining professional demeanour a...

SummaryReporting to the Director of Operations the role holder will contribute to the performance of their area by assisting in directing ensuring the hotel meets its financial and guest satisfaction objectives.ResponsibilitiesCoordinates and ensures all guest arrivals and departures to achieve a re...

Welcomes and acknowledges each and every guest with a smile eye contact and a friendly verbal greeting using the guests name when possible.Thanks guests with genuine appreciation and provides a fond farewell.Closely deals with all requests problems and needs of guests staying at Rixos Hotels Egypt a...

The IT Manager is responsible for ensuring the efficient operation and maintenance of all computer systems and data communications activities in the hotel. He/she forecasts technology requirements and upgrades to existing technology to improve effectiveness of installed systems. He/she executes hote...