وظائف نقطة الخدمة الأمامية في مصر

DescriptionPOSITION SUMMARYAssist staff with expediting problem payments (e.g. problems processing credit card). Follow up with guest regarding satisfaction with guest-related issues. Process all guest check-ins by confirming reservations assigning room and issuing and activating room key. Process a...

DescriptionJOB SUMMARYResponsible for all front office functions and staff. Areas of responsibility include Bell Staff Switchboard Operations Guest Services/Front Desk and Retail/Gift Shop as applicable. As a department head directs and works with managers and employees to successfully execute all f...

DescriptionJOB SUMMARYResponsible for soliciting and managing of reservations sales-related opportunities. Manages and provides training and work assignments to Reservations Sales staff. Actively up-sells each business opportunity to maximize revenue opportunity. Achieves personal and team related r...

DescriptionJOB SUMMARYImplements high standards for all aspects of life-safety loss-prevention unit owner identity and privacy protection. Operates within the constraints of the residences budget. Provides timely reporting of financial performance and projections to the Board. Manages luxury condomi...

DescriptionJOB SUMMARYResponsible for proactively soliciting and managing large group/catering related opportunities with significant revenue potential. Manages group/catering opportunities not handled by an Event Booking Center (EBC). Actively up-sells each business opportunity to maximize revenue...

Duty Station: Cairo with short-term missions to project sites and partner institutions in Egypt and when required Italy.Contract and Remuneration: Contract under Egyptian Labour Law. Remuneration commensurate with qualifications and within the approved programme budget.Duration: 10 months including...

We are seeking an experienced and visionary Spa Manager to lead our spa operations in 6th of October City this pivotal leadership role you will oversee all aspects of spa management from daily operations and team leadership to guest experience excellence and business performance. The ideal candidat...

Monthly business reports in coordination with all sectors and functionsCoordinate with all sectors with regard to applicable KPIsIssue the monthly consolidated report related to CRS functionsManage with all sectors / divisions for volume of clients orders / revenue / claims /. etc.Follow up the sect...

Greeting and checking in/out guests efficiently while verifying registration information and processing paymentsManaging reservations coordinating room bookings and providing information about rooms rates amenities and local attractionsHandling guest inquiries complaints and special requests to ensu...

DescriptionJOB SUMMARYEntry level management position that focuses on supporting the day-to-day activities in Housekeeping Recreation/Health Club and Laundry if applicable. Position works with employees to clean and maintain guestrooms and public space. Completes inspections and holds people account...

A Hotel Operations Administration Assistant plays a pivotal role in supporting the daily functions of various hotel departments ensuring seamless operations and exceptional guest experiences. Below is an overview of the key responsibilities and duties associated with this role across different depar...

- Manage day-to-day office operations and ensure a smooth working environment. - Coordinate office setup supplies vendors and service providers.- Act as the first point of contact for visitors and external stakeholders.- Coordinate meetings calendars and travel arrangements when required.- Maintain...

Waldorf Astoria has continued to pioneer exceptional experiences that redefine the art of hospitality; Join our team and be part of a legacy where we shape the future of luxury hospitality.Its not just a job vacancy we will help you elevate your career by offering a variety of learning & development...

DescriptionPOSITION SUMMARYAnswer record and process all guest requests questions or concerns via telephone email chat and mobile communication devices. Operate telephone switchboard process guest requests for wake-up calls and connecting and directing calls to the appropriate extension. Receive rec...

DescriptionPOSITION SUMMARYAssist staff with expediting problem payments (e.g. problems processing credit card). Follow up with guest regarding satisfaction with guest-related issues. Process all guest check-ins by confirming reservations assigning room and issuing and activating room key. Process a...

Perform anticipatory high level services. Work with operation departments to ensure of guests memorable encounters and ensure that VIPs and ALL members receive special recognition and service.Keep active presence in the lobby to keep smooth operations by assisting guests and Front desk  adding memor...

Responsibilities and description of tasks:Accomplishes the summary of the Night Auditor report which reflects the daily room revenue and other changes & credits.Coordinates with Night Auditor in preparing the daily preliminary report which reflects the overall revenue of the hotel.Verifies all charg...

We are seeking a Front Office Agent - Female to join our team at Novotel Cairo El Borg Hotel. The ideal candidate will be the face of our hotel providing exceptional customer service and ensuring a smooth guest experience from check-in to check-out.Welcome and greet guests in a friendly and professi...

We are seeking a professional and customer-focused Front Office Supervisor to join our team in Novotel Cairo El Borg Hotel Cairo Egypt. As the Front Office Supervisor you will play a crucial role in ensuring exceptional guest experiences and maintaining the highest standards of service in our hotels...

Closely deal with all requests problems and needs of guests staying at Rixos Hotels Egypt and find solutions to problems focusing on guest satisfaction.Listen attentively to guests to get an effective customer-oriented perspective and handle complaints properly.Handle guest complaints and find solut...