وظائف نقطة الخدمة الأمامية في مصر

To have a full working knowledge and capability to perform all duties and tasks in the assigned Place of Work to the standard set.To ensure that all VIP and Loyalty Program guest are being met upon arrival and offered the best service standards within the ACCOR standardsTo provide courteous professi...

EOE/AA/Disabled/VeteransA Front Desk Manager supervises the activities managed at the hotel front desk including check-in/check-out Guest requests concierge services and promotion of in-house activities.What will I be doingAs a Front Desk Manager you will oversee the front office activities between...

DescriptionJOB SUMMARYAssists in successfully planning developing implementing and evaluating of the quality of propertys rooms. The position ensures Rooms Operations meet the brands standards and targets customer needs. Strives to continually improve guest and employee satisfaction and maximize the...

DescriptionPOSITION SUMMARYInspect guest rooms public areas pool etc. after being cleaned by Housekeeper to ensure quality standards. Run sold room reports verify room status determine discrepant rooms prioritize room cleaning and update status of departing guest rooms. Assist Housekeeping managemen...

What are we looking forReceptionists serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role you should maintain the attitude behaviours skills and values that follow:Previous experience in a customer-focused industryComple...

DescriptionJOB SUMMARYResponsible for managing and supervising all areas of the spa including its programs services hours of operation facilities and staff. Coordinates the delivery of spa services including salon skin care fitness and wellness massage program coordinating reservations reception des...

We are seeking a professional and customerfocused Front Office Agent to join our team in Cairo Egypt. As the first point of contact for our guests you will play a crucial role in creating a welcoming and efficient environment ensuring a memorable stay for all visitors.Greet and register guests provi...

A Front Desk Shift Leadersupervises Reception operations to ensure consistently-delivered exceptional customer service to Guests especially as service affects the information provided by Team Members to assist with Guest enquiries.What will I be doingAs Front Desk Shift Leader you will supervise Rec...

DescriptionPOSITION SUMMARYInspect guest rooms public areas pool etc. after being cleaned by Housekeeper to ensure quality standards. Run sold room reports verify room status determine discrepant rooms prioritize room cleaning and update status of departing guest rooms. Assist Housekeeping managemen...

What are we looking forGuest Service Agents serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role you should maintain the attitude behaviours skills and values that follow:Previous experience in a customer-focused industr...

DescriptionPOSITION SUMMARYProcess all guest checkins verifying guest identity form of payment assigning room and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes document excepti...

Line of ServiceInternal Firm ServicesIndustry/SectorNot ApplicableSpecialismIFS Internal Firm Services OtherManagement LevelAssociateJob Description & SummaryAt PwC our people in property management focus on providing strategic advice and solutions for clients in the real estate industry helping t...

DescriptionJOB SUMMARYEntry level management position that focuses on supporting the daytoday activities in Housekeeping Recreation/Health Club and Laundry if applicable. Position works with employees to clean and maintain guestrooms and public space. Completes inspections and holds people accountab...

DescriptionJOB SUMMARYResponsible for the daily shift operations of Housekeeping Recreation/Health Club and if applicable Laundry. Directs and works with employees to verify property guestrooms public space and employee areas are clean and well maintained. Completes inspections and holds people acco...

To identify and anticipate guests needs and ensure personalized service is provided           2.2 To assist with any plans or arrangements the guest intends to make during their stay    2.3 To ensure that all requests from guests are made possible and are followed up on        2.4 To fully understan...

Position OverviewThe Front Desk Representative will greet and direct members guests and staff as they enter the gym and provide control of the front door location.We OfferPerformance bonuses and incentive programs for meeting membership or service goalsHealth and wellness benefits (medical dental vi...

DescriptionJOB SUMMARYServes as the property Manager on Duty and oversees all property operations ensuring that the highest levels of hospitality and service are provided. Represents property management in resolving any guest related situation. Manages the flow of questions and directs guests within...

DescriptionPOSITION SUMMARYProcess all guest checkins checkouts room assignments and room change/late checkout requests. Secure payment; activate/reissue room keys. Ensure rates match market codes document exceptions. Verify/adjust billing for guests. Communicate to appropriate staff when guests are...

A Spa Manager is ultimately responsible for overseeing the spa operations and team to deliver an excellent Guest and Member experience while managing annual revenue targets. What will I be doingAs a Spa Manager you are ultimately responsible for overseeing the spa operations and team to deliver an e...

Were looking for an enthusiastic and detail-oriented Guest Service Supervisor to join our team in Cairo this pivotal role you will oversee daily front-of-house operations and lead our Guest Services team to deliver exceptional experiences at every guest touchpoint. You will be the backbone of our g...