وظائف نقطة الخدمة الأمامية في مصر

DescriptionPOSITION SUMMARYAnswer record and process all guest requests questions or concerns via telephone email chat and mobile communication devices. Operate telephone switchboard process guest requests for wake-up calls and connecting and directing calls to the appropriate extension. Receive rec...

- Manage day-to-day office operations and ensure a smooth working environment. - Coordinate office setup supplies vendors and service providers.- Act as the first point of contact for visitors and external stakeholders.- Coordinate meetings calendars and travel arrangements when required.- Maintain...

DescriptionPOSITION SUMMARYAssist staff with expediting problem payments (e.g. problems processing credit card). Follow up with guest regarding satisfaction with guest-related issues. Process all guest check-ins by confirming reservations assigning room and issuing and activating room key. Process a...

Perform anticipatory high level services. Work with operation departments to ensure of guests memorable encounters and ensure that VIPs and ALL members receive special recognition and service.Keep active presence in the lobby to keep smooth operations by assisting guests and Front desk  adding memor...

Responsibilities and description of tasks:Accomplishes the summary of the Night Auditor report which reflects the daily room revenue and other changes & credits.Coordinates with Night Auditor in preparing the daily preliminary report which reflects the overall revenue of the hotel.Verifies all charg...

We are seeking a Front Office Agent - Female to join our team at Novotel Cairo El Borg Hotel. The ideal candidate will be the face of our hotel providing exceptional customer service and ensuring a smooth guest experience from check-in to check-out.Welcome and greet guests in a friendly and professi...

We are seeking a professional and customer-focused Front Office Supervisor to join our team in Novotel Cairo El Borg Hotel Cairo Egypt. As the Front Office Supervisor you will play a crucial role in ensuring exceptional guest experiences and maintaining the highest standards of service in our hotels...

Closely deal with all requests problems and needs of guests staying at Rixos Hotels Egypt and find solutions to problems focusing on guest satisfaction.Listen attentively to guests to get an effective customer-oriented perspective and handle complaints properly.Handle guest complaints and find solut...

DescriptionPOSITION SUMMARYInspect guest rooms public areas pool etc. after being cleaned by Housekeeper to ensure quality standards. Run sold room reports verify room status determine discrepant rooms prioritize room cleaning and update status of departing guest rooms. Assist Housekeeping managemen...

When you join Amazon as an Area/Shift Manager youll gain experience leading a large and diverse team to make sure your area of the business keeps pace with this hands-on role youll learn about the complexity of operations at a global business and what it takes to make everything run seamlessly. Whi...

Provides assistance in administration and document control of the Quality Assurance systemUnder the direction of the Quality Assurance Management maintains SOPs and required forms.Work as mediator to review customer inquiries in efficient manner that cultivates trust and reliability.Answers and dire...

Welcome guests and candidates answering screening phone calls and addressing complaints. Handling The POS payments (Expenses and employees) Handling and organizing the booking of the meeting room ensuring everything runs smoothly without any conflict. Helping in coordinating outdoor events and meet...

DescriptionJOB SUMMARYEntry level management position that is responsible for leading and assisting with the successful completion of daily shift requirements. Front office areas include Bell/Door Staff Switchboard and Guest Services/Front Desk. Strives to ensure guest and employee satisfaction and...

DescriptionJOB SUMMARYFunctions as the strategic business leader of rooms operations and acts as General Manager in his/her absence. Areas of responsibility include Front Office Retail/Gift Shops Recreation/Fitness Center Housekeeping and Security/Loss Prevention. Position oversees the development...

We are seeking an experienced and organized Reservation Manager to oversee all aspects of our booking and reservation this role you will manage reservation systems coordinate with internal departments and ensure a seamless booking experience for guests or clients. The ideal candidate has excellent...

DescriptionJOB SUMMARYResponsible for the daily shift operations of Housekeeping Recreation/Health Club and if applicable Laundry. Directs and works with employees to verify property guestrooms public space and employee areas are clean and well maintained. Completes inspections and holds people acco...

DescriptionJOB SUMMARYPosition directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee satisfaction and maximizes the financial performance of the department.CANDIDATE PROFILEEducation and Experience High...

DescriptionPOSITION SUMMARYAssist staff with expediting problem payments (e.g. problems processing credit card). Follow up with guest regarding satisfaction with guest-related issues. Process all guest check-ins by confirming reservations assigning room and issuing and activating room key. Process a...

This is a remote position. Job Overview We are seeking motivated candidates for Web Development Intern / Trainee to provide hands-on exposure to real-world web projects. This internship program runs for 1 to 6 months depending on your availability and focuses on building practical skills in...

DescriptionPOSITION SUMMARYAnswer record and process all guest requests questions or concerns via telephone email chat and mobile communication devices. Operate telephone switchboard process guest requests for wake-up calls and connecting and directing calls to the appropriate extension. Receive rec...