وظائف موظف الإرسال في مصر

Job summary Dispatcher is responsible for coordinating the daily movement of trucks and drivers to ensure timely cost-effective and customer-focused deliveries. This role involves assigning routes tracking fleet activity in real-time identifying irregularities in vehicle usage managing driver commun...

Key Responsibilities: Lead and develop a team of agents (chat-only calls).Monitor SLAs response quality and customer satisfaction KPIs.Design and implement SOPs scripts and support documentation.Analyze customer data to improve service efficiency and satisfaction.Own shift schedules workforce plann...

Role SummaryThe focal point between customers riders and restaurants monitor the riders location and movement to make sure the orders are not delayed to our customers and report any suspicious issues that might impact the Dispatching KPIs. Whats On Your PlateHandling the riders issues that might ref...