وظيفة دعم العملاء في مصر

Responsiblity: Managing the customer support department’s day-to-day functions. Responding to escalated customer support issues. Implementing customer support processes to enhance customer satisfaction. Formulating and revising customer support policies and promote their i المزيد...

Responsibilty: Identifying hardware and software solutions. Troubleshooting technical issues. Diagnosing and repairing faults. Resolving network issues. Installing and configuring hardware and software. Speaking to customers to quickly get to the root of their problem. Provi المزيد...

Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so المزيد...

Responsiblity: Managing the customer support department’s day-to-day functions. Responding to escalated customer support issues. Implementing customer support processes to enhance customer satisfaction. Formulating and revising customer support policies and promote their i المزيد...

Responsibilities Responsible for the customer support experience with Microsoft Dynamics CRM Own, troubleshoot, and solve customer technical issues, using collaboration, troubleshooting best practices, and transparency within and across teams Following standard procedures for prope المزيد...

مدير الدعم الفني للعملاء ما لا يقل عن 5 سنوات من الخبرة في دعم العملاء الفني - خبرة لا تقل عن 3 سنوات في كتابة التعليمات البرمجية في بيئة احترافية قدرة مثبتة على تحسين التعليمات البرمجية الخاصة بك باستخدام أدوات الذكاء الاصطناعي، مثل Code Interpreter تجربة تشغيل مشاريع الذكاء الاصطناع المزيد...

Responsibilities: The ability to work together and cooperate with the work team. Proficiency in oral and written communication skills. Possessing creativity and creating appropriate solutions to problems. Flexibility and ability to face work pressures and challenges. Commercial المزيد...

القدرة على العمل الجماعي والتعاون مع فريق العمل. إجادة مهارات الاتصال الشفوي والكتابي. امتلاك وإيجاد الحلول المناسبة للمشاكل. المرونة على مواجهة ضغوط وتحديات العمل. الوعي التجاري وفهم بيئات العمل. المزيد...

Responsibilty: Managing a team of representatives offering customer support. Overseeing the customer service process. Resolving customer complaints brought to your attention. Creating policies and procedures. Planning the training and standardization of service delivery. Selec المزيد...

Lead and manage a team of Team Leaders, providing guidance, support, and mentorship to ensure optimal performance and professional development. Develop and implement strategies to achieve KPIs, such as customer satisfaction, response time, first contact resolution, and other releva المزيد...

Content Creation: Work with the Content Specialists to develop and create various types of customer support content, including knowledge base articles, FAQs, troubleshooting guides, tutorials, and other resources that help customers find answers to their questions and solutions to the المزيد...

Responsibilities: Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products المزيد...

Responsibilty: Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products in المزيد...

Responsiblity: Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products in المزيد...

مدير الدعم الإقليمي متطلبات أساسية ما لا يقل عن 5 سنوات من الخبرة في دعم العملاء الفني - خبرة لا تقل عن 3 سنوات في كتابة التعليمات البرمجية في بيئة احترافية قدرة مثبتة على تحسين التعليمات البرمجية الخاصة بك باستخدام أدوات الذكاء الاصطناعي، مثل Code Interpreter تجربة تشغيل مشاريع ا المزيد...

Job Description Receives all system issues from different stakeholders. Support business stakeholders (commercial, operations, customer support, and accounting) whenever they face any system issue. Investigates on reasons behind each issue, finds the root cause, and communicates المزيد...

مدير دعم المنتج الأول ما لا يقل عن 5 سنوات من الخبرة في دعم العملاء الفني - خبرة لا تقل عن 3 سنوات في كتابة التعليمات البرمجية في بيئة احترافية قدرة مثبتة على تحسين التعليمات البرمجية الخاصة بك باستخدام أدوات الذكاء الاصطناعي، مثل Code Interpreter تجربة تشغيل مشاريع الذكاء الاصطناعي ع المزيد...

Responsibilities: Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our product المزيد...

Responsibilities: Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products المزيد...

Responsibilities: Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products المزيد...