وظيفة في دعم العملاء في القاهرة

- المساعدة في أجهزة وبرامج الاتصالات والمعلومات، مع المسؤولية الأساسية عن أنظمة أجهزة العملاء وتكاملها الفعال. - توفير دعم مكتب المساعدة، عبر الهاتف والكمبيوتر ومن خلال نظام التذاكر لدينا، لمعظم المشكلات المتعلقة ببرامج سطح المكتب والأجهزة والأجهزة الطرفية. - توفير الدعم على مدار 24 س المزيد...

Ensure service delivered to our customers meets contractual Key Performance Indicators (‘KPIs’) Clarify customer requirements; probe for understanding and use decision-support tools and resources to appropriately provide resolution to the customer. Listen attentively t المزيد...

Job Description Support customers and company engineers by providing troubleshooting/knowledge transfer. Provides remote technical support through the TeamViewer platform and through communication with our customers and agents. Log support tickets and track status with different المزيد...

Job Description Identifying hardware and software solutions. Troubleshooting technical issues. Diagnosing and repairing faults. Resolving network issues. Installing and configuring hardware and software. Speaking to customers to quickly get to the root of their problem. Provi المزيد...

Ensure service delivered to our customers meets contractual Key Performance Indicators (‘KPIs’) Clarify customer requirements; probe for understanding and use decision-support tools and resources to appropriately provide resolution to the customer. Listen attentively t المزيد...

Responsibilty: Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products i المزيد...

Responsibilities: Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products المزيد...

Responsibilty: Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products in المزيد...

Job Description Essential Excellent customer service skills with a focus on empathy, resourcefulness and responsiveness Excellent organizational, written and oral communication skills. Display a strong sense of urgency Strong attention to detail Basic (or greater) understandin المزيد...

Purpose of the job The Centre of Excellence Director is responsible for organizing and overseeing the daily operations of CIT Vericash ensuring that the business is wellcoordinated and productive by managing its procedures and coaching its people and planning many kinds of operation المزيد...

NOK Human Capital is hiring Customer Service Agents for one of the well known telecommunication companies in Nile City Towers El TahrirJob Description:Manage large amounts of incoming phone callsIdentify and assess customers needs to achieve satisfactionHandle customer complaints prov المزيد...

Nous recherchons un Responsable RH H/F sur la ville de Casablanca,Missions : Gestion de la pr sence : suivi du pointage, notification des irr gularit s, absences, retards Recueil, pr paration et traitement des l ments variables de la paie.Contr le de la fiabilit des l m المزيد...

Identifying hardware and software solutions. Troubleshooting technical issues. Diagnosing and repairing faults. Resolving network issues. Installing and configuring hardware and software. Speaking to customers to quickly get to the root of their problem. Providing timely and a المزيد...

Responsiblity: Providing customers with IT support via desktop solutions, chat functions, emails, and calls. Assisting customers with account setup and application installations. Ensuring optimal application functionality by configuring networks. Troubleshooting IT issues by ask المزيد...

Responsibilty: Providing customers with IT support via desktop solutions, chat functions, emails, and calls. Assisting customers with account setup and application installations. Ensuring optimal application functionality by configuring networks. Troubleshooting IT issues by as المزيد...

Responsibilty: Providing customers with IT support via desktop solutions, chat functions, emails, and calls. Assisting customers with account setup and application installations. Ensuring optimal application functionality by configuring networks. Troubleshooting IT issues by ask المزيد...

Responsiblity: Providing customers with IT support via desktop solutions, chat functions, emails, and calls. Assisting customers with account setup and application installations. Ensuring optimal application functionality by configuring networks. Troubleshooting IT issues by ask المزيد...

About this role: The role of Project Manager comprises the following responsibilities: Delivery/Program Management, Implementation Partner Management, and Key Account Management.In this role, you will successfully drive and deliver APAC projects on time, above customer expectations, a المزيد...

Responsibilities: Developing call centers' education materials, such as digital presentations, how-to manuals, and instructional videos. Preparing procedures and policies regarding sales techniques and appropriate agent conduct. Scheduling and conducting training sessions on المزيد...

Maintaining a positive, empathetic, and professional attitude toward customers at all times. Knowing our products inside and out so that you can answer questions. Ensure customer satisfaction and provide professional customer support. Keeping records of customer interactions, tra المزيد...