وظائف Contact Center في مصر

Are you ready to take the next step in your Operations and Technology leadership career NOK HC a trusted leader in HR solutions is excited to present an incredible opportunity on behalf of one of our esteemed clients. Were dedicated to matching exceptional talent with outstanding organizations and t...

About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies helping its clients represent protect and grow their brands. Leveraging a cloud-based infrastructure TaskUs serves clients in the fastest-growing sectors inc...

About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies helping its clients represent protect and grow their brands. Leveraging a cloud-based infrastructure TaskUs serves clients in the fastest-growing sectors inc...

What will you do Responsible for the successful planning execution and completion of projects related to contact center operations technology and customer experience.Develop comprehensive project plans identify required tasks define client requirements establish the authority matrix and prepare docu...

ROLE SUMMARYInspire and lead team leaders by example (role model) toward achieving self teams and organizations main goals; efficiency effectiveness and revenues through applying vigorous coaching practice and continuous improvement through process optimization. Ability to set and meet targets  Abil...

Job Description:We are seeking a highly skilled Senior VoIP Network Engineer to design implement and maintain advanced VoIP and contact center solutions. This role requires a deep understanding of IP networking VoIP protocols and PBX systems. The ideal candidate will possess extensive experience in...

Role Description This is a fulltime onsite role for an IT Digital Solution Manager located in Giza. The IT Digital Solution Manager will be responsible for analyzing business processes managing projects and utilizing information technology to enhance digital solutions. The role involves daytoday tas...

If you are passionate about driving process improvement and motivating and leading a team of driven customerobsessed associates and team leads all while analyzing systemic issues and implementing solutions to challenging problems we have the career youre looking for!The Team Manager sets the vision...

Key Responsibilities: Oversee daily operations within the contact center ensuring adherence to policies and quality standards.Lead inspire and develop a team of agents to deliver exceptional customer service in Spanish.Analyze performance metrics to identify areas for improvement and implement proac...

Line of ServiceInternal Firm ServicesIndustry/SectorSpecialismManagement LevelManagerJob Description & SummaryDesign assess and deliver Microsoft Teams Voice and enterprise telephony solutions across complex multi-site IT environments. Lead end-to-end architecture migration planning and rollout of u...

Line of ServiceInternal Firm ServicesIndustry/SectorSpecialismManagement LevelManagerJob Description & SummaryDesign assess and deliver Microsoft Teams Voice and enterprise telephony solutions across complex multi-site IT environments. Lead end-to-end architecture migration planning and rollout of u...

Strategy & Vision: Define and articulate the long-term product strategy and vision ensuring alignment with Bevatels overall business goals.Product Roadmap: Own prioritize and execute the comprehensive product roadmap for our SaaS solutions (Cloud Call Center Business Chat CRM integrations etc.).Mark...

About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies helping its clients represent protect and grow their brands. Leveraging a cloud-based infrastructure TaskUs serves clients in the fastest-growing sectors inc...