وظائف Contact Center في مصر

Description United Beverages and Food Co is looking for a Treasury Manager to join our dedicated Financial team in New Cairo. This full-time on-site position presents an exciting opportunity to play a pivotal role in managing our financial assets and liabilities ensuring the companys liquidity an...

About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies helping its clients represent protect and grow their brands. Leveraging a cloud-based infrastructure TaskUs serves clients in the fastest-growing sectors inc...

About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies helping its clients represent protect and grow their brands. Leveraging a cloud-based infrastructure TaskUs serves clients in the fastest-growing sectors inc...

What will you do Responsible for the successful planning execution and completion of projects related to contact center operations technology and customer experience.Develop comprehensive project plans identify required tasks define client requirements establish the authority matrix and prepare docu...

ROLE SUMMARYInspire and lead team leaders by example (role model) toward achieving self teams and organizations main goals; efficiency effectiveness and revenues through applying vigorous coaching practice and continuous improvement through process optimization. Ability to set and meet targets  Abil...

What are we looking forA Reservations Agent serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role you should maintain the attitude behaviours skills and values that follow:Preferably with a previous experience in Hotels in...

Job Description:We are seeking a highly skilled Senior VoIP Network Engineer to design implement and maintain advanced VoIP and contact center solutions. This role requires a deep understanding of IP networking VoIP protocols and PBX systems. The ideal candidate will possess extensive experience in...

Role Description This is a fulltime onsite role for an IT Digital Solution Manager located in Giza. The IT Digital Solution Manager will be responsible for analyzing business processes managing projects and utilizing information technology to enhance digital solutions. The role involves daytoday tas...

If you are passionate about driving process improvement and motivating and leading a team of driven customerobsessed associates and team leads all while analyzing systemic issues and implementing solutions to challenging problems we have the career youre looking for!The Team Manager sets the vision...

Key Responsibilities: Oversee daily operations within the contact center ensuring adherence to policies and quality standards.Lead inspire and develop a team of agents to deliver exceptional customer service in Spanish.Analyze performance metrics to identify areas for improvement and implement proac...

Line of ServiceInternal Firm ServicesIndustry/SectorSpecialismManagement LevelManagerJob Description & SummaryDesign assess and deliver Microsoft Teams Voice and enterprise telephony solutions across complex multi-site IT environments. Lead end-to-end architecture migration planning and rollout of u...

Line of ServiceInternal Firm ServicesIndustry/SectorSpecialismManagement LevelManagerJob Description & SummaryDesign assess and deliver Microsoft Teams Voice and enterprise telephony solutions across complex multi-site IT environments. Lead end-to-end architecture migration planning and rollout of u...

Strategy & Vision: Define and articulate the long-term product strategy and vision ensuring alignment with Bevatels overall business goals.Product Roadmap: Own prioritize and execute the comprehensive product roadmap for our SaaS solutions (Cloud Call Center Business Chat CRM integrations etc.).Mark...

About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies helping its clients represent protect and grow their brands. Leveraging a cloud-based infrastructure TaskUs serves clients in the fastest-growing sectors inc...

Key Responsibilities: Oversee daily operations within the contact center ensuring adherence to policies and quality standards.Lead inspire and develop a team of agents to deliver exceptional customer service in Spanish.Analyze performance metrics to identify areas for improvement and implement proac...

Key Responsibilities:Oversee daily operations within the contact center ensuring adherence to policies and quality standards.Lead inspire and develop a team of agents to deliver exceptional customer service in Spanish.Analyze performance metrics to identify areas for improvement and implement proact...

Are you ready to elevate your career and make an impact in the field of service delivery Join our vibrant team at Future Group a global leader in translation and localization services! Since our establishment in 1994 we have been pioneers in innovation and excellence with a strong international pres...

The Vendor Manager is responsible for managing the overall performance and operations of the companys service delivery sites including overseeing workforce planning quality training and continuous improvement performance initiatives. They serve as the key point of contact for coordinating site-level...

About the RoleWe are currently seeking a French Speaking Trainer to join our dynamic team based in Egypt. The successful candidate will be responsible for developing and delivering high-quality training programs for new and existing staff within a BPO or call center environment. If you are passionat...

We are looking for a highly driven and experienced Assistant Manager Operations (Offshore) to oversee large-scale customer service operations across Egypt and Dubai. This is a leadership position in a high-paced BPO environment requiring a strong background in team management performance optimiz...