Contact Center Jobs in Egypt

Job Title: Customer Care Advisor Key Responsibilities Handle inbound and outbound customer calls in a professional and timely manner.Address customer inquiries related to accounts transactions payment plans and technical concerns.Resolve complaints efficiently while ensuring compliance with company...

Key Responsibilities:Oversee daily operations within the contact center ensuring adherence to policies and quality standards.Lead inspire and develop a team of agents to deliver exceptional customer service in Spanish.Analyze performance metrics to identify areas for improvement and implement proact...

Jadeer is hiring on behalf of one of our clients based in New Cairo. Our client is a leading fintech company in the digital payments and consumer finance sector across the Middle East. Through partnerships with major retail and e-commerce brands the company delivers innovative technology-driven paym...

Jadeer is hiring a Customer Care Advisor on behalf of one of our clients based in Egypt New Cairo. Our client is a leading fintech company in the digital payments and consumer finance sector across the Middle East. Through partnerships with major retail and e-commerce brands the company delivers in...

Are you ready to elevate your career and make an impact in the field of service delivery Join our vibrant team at Future Group a global leader in translation and localization services! Since our establishment in 1994 we have been pioneers in innovation and excellence with a strong international pres...

Are you a strategic relationship builder who thrives at the intersection of client value revenue growth and operational excellence Were looking for a Client Relationship Lead to own and elevate key client partnerships while driving measurable business impact. Why this role matters As our Client Rela...

Position: Procurement Supervisor Company Overview: RayaCX is a leading customer experience management company that provides innovative solutions to help businesses improve their customer interactions. Our services include contact center operations digital transformation and customer analytics. We wo...

MISSIONRepresents and encourages a performance improvement culture within the company working together with Operations and Support departments supporting them to manage performance Improvement to help on the increase of efficiency and client/customer satisfaction.Responsible to ensure in the company...

About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies helping its clients represent protect and grow their brands. Leveraging a cloud-based infrastructure TaskUs serves clients in the fastest-growing sectors inc...

About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies helping its clients represent protect and grow their brands. Leveraging a cloud-based infrastructure TaskUs serves clients in the fastest-growing sectors inc...

About the RoleWe are currently seeking a French Speaking Trainer to join our dynamic team based in Egypt. The successful candidate will be responsible for developing and delivering high-quality training programs for new and existing staff within a BPO or call center environment. If you are passionat...

We are looking for a highly driven and experienced Assistant Manager Operations (Offshore) to oversee large-scale customer service operations across Egypt and Dubai. This is a leadership position in a high-paced BPO environment requiring a strong background in team management performance optimiz...

About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies helping its clients represent protect and grow their brands. Leveraging a cloud-based infrastructure TaskUs serves clients in the fastest-growing sectors inc...

ROLE  SUMMARYThe Training Facilitator is responsible for delivering effective and engaging training sessions for in-house and BPO new hires as well as refresher and upskilling programs for existing team members. This role focuses on facilitation coaching during the nesting phase and providing struct...

About Us Foundever is a global leader in the #CustomerExperience (#CX) industry. Create Connection. Value Conversation.Job Summary Job Summary: We are seeking a dedicated and experienced Quality Coaches Supervisor to lead our quality assurance team within FoundeverThe ideal candidate will be respons...

About Us Foundever is a global leader in the customer experience (CX) industry. With 170000 associates across the globe were the team behind the best experiences for 800 of the worlds leading and digital-first brands. Our innovative CX solutions technology and expertise are designed to support opera...

About Us Foundever is a global leader in the #CustomerExperience (#CX) industry. Create Connection. Value Conversation.Foundever is a global leader in the customer experience (CX) industry. With 170000 associates across the globe were the team behind the best experiences for 800 of the worlds leadin...

Foundever is a global leader in the customer experience (CX) industry. With 170000 associates across the globe were the team behind the best experiences for 800 of the worlds leading and digital-first brands. Our innovative CX solutions technology and expertise are designed to support operational ne...

Who are weSince launching in Kuwait in 2004 talabat the leading on-demand food and Q-commerce app for everyday deliveries has been offering convenience and reliability to its customers. talabats local roots run deep offering a real understanding of the needs of the communities we serve in eight coun...

About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies helping its clients represent protect and grow their brands. Leveraging a cloud-based infrastructure TaskUs serves clients in the fastest-growing sectors inc...