Job DescriptionWhat youll be doingJoin a collaborative self-organizing engineering team focused on building and enhancing core backend functionality for our ITSM product with a strong emphasis on Ruby on Rails.Design develop test and maintain scalable backend services APIs and applica

Job DescriptionWhat youll be doingJoin a collaborative self-organizing engineering team focused on building and enhancing core backend functionality for our ITSM product with a strong emphasis on Ruby on Rails.Design develop test and maintain scalable backend services APIs and applica

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Full Time

Job DescriptionZendesk is looking for a Software Engineer II with HTTP experience to join our Edge Engineering team in Europe. Zendesk handles billions of user interactions every day and the Edge team is on the critical path for every one of them. Our services route traffic across Zen

Job DescriptionZendesk is looking for a Software Engineer II with HTTP experience to join our Edge Engineering team in Europe. Zendesk handles billions of user interactions every day and the Edge team is on the critical path for every one of them. Our services route traffic across Zen

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Full Time

Job DescriptionWhat youll be doingDrive global quality: Act as the final gatekeeper for our products user experience in diverse markets ensuring every feature feels native and intuitive to users worldwide.Champion AI-powered quality: Actively implement and run next-generation AI quali

Job DescriptionWhat youll be doingDrive global quality: Act as the final gatekeeper for our products user experience in diverse markets ensuring every feature feels native and intuitive to users worldwide.Champion AI-powered quality: Actively implement and run next-generation AI quali

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Job DescriptionStaff Machine Learning Engineer AI AgentLocation: San FranciscoJoin us at Zendesk where were on a mission to power exceptional service for every person on the planet. Were accelerating that ambition by building products rooted in AI automation and intelligent customer e

Job DescriptionStaff Machine Learning Engineer AI AgentLocation: San FranciscoJoin us at Zendesk where were on a mission to power exceptional service for every person on the planet. Were accelerating that ambition by building products rooted in AI automation and intelligent customer e

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Job DescriptionWho Were Looking ForWere looking for a Senior Manager Revenue Recognition to join our team in Austin TX and own the operational core of our revenue close from period open to final posting in Zuora Revenue (RevPro). This is a hands-on role built for someone with deep te

Job DescriptionWho Were Looking ForWere looking for a Senior Manager Revenue Recognition to join our team in Austin TX and own the operational core of our revenue close from period open to final posting in Zuora Revenue (RevPro). This is a hands-on role built for someone with deep te

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Job DescriptionThe Employee Service Success Specialist is a high-impact advisory role responsible for helping customers rapidly achieve value from Zendesks Employee Service solutions. This role focuses on driving adoption optimizing workflows and enabling customers to deliver world-cl

Job DescriptionThe Employee Service Success Specialist is a high-impact advisory role responsible for helping customers rapidly achieve value from Zendesks Employee Service solutions. This role focuses on driving adoption optimizing workflows and enabling customers to deliver world-cl

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Full Time

Job DescriptionZendesks people have one goal in mind: to make Customer Experience better.The Enterprise Machine Learning team drives organizational value through scalable ML solutions and data-driven insights fundamentally changing how business decisions are made. We collaborate close

Job DescriptionZendesks people have one goal in mind: to make Customer Experience better.The Enterprise Machine Learning team drives organizational value through scalable ML solutions and data-driven insights fundamentally changing how business decisions are made. We collaborate close

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Full Time

Job DescriptionThe Enterprise Machine Learning team drives organizational value through scalable ML solutions and data-driven insights fundamentally changing how business decisions are made. We collaborate closely with stakeholders applying the latest advances in machine learning and

Job DescriptionThe Enterprise Machine Learning team drives organizational value through scalable ML solutions and data-driven insights fundamentally changing how business decisions are made. We collaborate closely with stakeholders applying the latest advances in machine learning and

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Full Time

Job DescriptionThe Enterprise Machine Learning team drives organizational value through scalable ML solutions and data-driven insights fundamentally changing how business decisions are made. We collaborate closely with stakeholders applying the latest advances in machine learning and

Job DescriptionThe Enterprise Machine Learning team drives organizational value through scalable ML solutions and data-driven insights fundamentally changing how business decisions are made. We collaborate closely with stakeholders applying the latest advances in machine learning and

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Full Time

Job DescriptionJoin us at Zendesk where were on a mission to power exceptional service for every person on the planet. Were accelerating our ambition by building products rooted in the belief that behind every interaction is an opportunity to make a human connection.To achieve this we

Job DescriptionJoin us at Zendesk where were on a mission to power exceptional service for every person on the planet. Were accelerating our ambition by building products rooted in the belief that behind every interaction is an opportunity to make a human connection.To achieve this we

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Full Time

Job DescriptionJob DescriptionJoin us at Zendesk where were on a mission to power exceptional service for every person on the planet. Our AI-informed solutions transform every interaction into an opportunity for authentic human connection empowering organizations to create outstanding

Job DescriptionJob DescriptionJoin us at Zendesk where were on a mission to power exceptional service for every person on the planet. Our AI-informed solutions transform every interaction into an opportunity for authentic human connection empowering organizations to create outstanding

Apply Now
Full Time

Job DescriptionTravel and Expense ManagerLocation: U.S. (Remote / Hybrid; focused on Madison WI and Austin TX)The RoleThe Procurement Operations team plays a critical role in optimizing processes and delivering value by effectively managing supplier relationships operational systems a

Job DescriptionTravel and Expense ManagerLocation: U.S. (Remote / Hybrid; focused on Madison WI and Austin TX)The RoleThe Procurement Operations team plays a critical role in optimizing processes and delivering value by effectively managing supplier relationships operational systems a

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Full Time

Job DescriptionThe Why behind the roleAt Zendesk we are on a mission to power exceptional service for every person on the planet. We believe that technology should humanize relationships not distance them. Our cutting-edge AI-informed solutions transform everyday customer interactions

Job DescriptionThe Why behind the roleAt Zendesk we are on a mission to power exceptional service for every person on the planet. We believe that technology should humanize relationships not distance them. Our cutting-edge AI-informed solutions transform everyday customer interactions

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Job DescriptionWhy This Role Why NowZendesk is the intelligent heart of customer experience. As the Manager of Technical Architecture you will lead the Technical Architecture team within our Global Managed & Professional Services organization. You arent just managing people; you are l

Job DescriptionWhy This Role Why NowZendesk is the intelligent heart of customer experience. As the Manager of Technical Architecture you will lead the Technical Architecture team within our Global Managed & Professional Services organization. You arent just managing people; you are l

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Full Time

Job DescriptionWhy This Role Why NowZendesk is the intelligent heart of customer experience powering billions of conversations for world-class brands. As a Technical Architect you arent just a coder; you are a consultant and a visionary. You will join our Professional Services team to

Job DescriptionWhy This Role Why NowZendesk is the intelligent heart of customer experience powering billions of conversations for world-class brands. As a Technical Architect you arent just a coder; you are a consultant and a visionary. You will join our Professional Services team to

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Job DescriptionThe principal analyst sets standards and leads advanced analytics and automation across Workforce Management (WFM) and Quality Assurance (QA) for multiple teams within the Zendesk organization. Solves unique complex and ambiguous problems with broad business impact driv

Job DescriptionThe principal analyst sets standards and leads advanced analytics and automation across Workforce Management (WFM) and Quality Assurance (QA) for multiple teams within the Zendesk organization. Solves unique complex and ambiguous problems with broad business impact driv

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Full Time

Job DescriptionJoin us at Zendesk where were on a mission to power exceptional service for every person on the planet. Were accelerating that ambition by building products rooted in AI automation and intelligent customer experiences because behind every interaction lies an opportunity

Job DescriptionJoin us at Zendesk where were on a mission to power exceptional service for every person on the planet. Were accelerating that ambition by building products rooted in AI automation and intelligent customer experiences because behind every interaction lies an opportunity

Apply Now
Full Time

Job DescriptionAbout the RoleAt Zendesk we believe that great salespeople deserve great enablement. Were looking for a curious energetic GTM Enablement Associate to join our team and help our go-to-market organisation perform at its best. This is a role for someone who genuinely loves

Job DescriptionAbout the RoleAt Zendesk we believe that great salespeople deserve great enablement. Were looking for a curious energetic GTM Enablement Associate to join our team and help our go-to-market organisation perform at its best. This is a role for someone who genuinely loves

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Full Time

Job DescriptionAbout usWe are looking for a Senior Operations Manager to support the Product Development Operations team. You will work cross-functionally to strengthen operational rigor across Product Developmentimproving planning execution and ways of working so teams can deliver cu

Job DescriptionAbout usWe are looking for a Senior Operations Manager to support the Product Development Operations team. You will work cross-functionally to strengthen operational rigor across Product Developmentimproving planning execution and ways of working so teams can deliver cu

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Full Time

Job DescriptionDirector of Engineering Join us at Zendesk where were on a mission to power exceptional service for every person on the planet. Were accelerating that ambition by building products rooted in AI automation and intelligent customer experiences because behind every interac

Job DescriptionDirector of Engineering Join us at Zendesk where were on a mission to power exceptional service for every person on the planet. Were accelerating that ambition by building products rooted in AI automation and intelligent customer experiences because behind every interac

Apply Now