Our Service Experience team helps diagnose the gaps in our servicing that harm customer outcomes while building the processes knowledge and training that our servicing team needs to drive the best possible servicing experienceThe Head of Quality & Customer Experience is a leader of a
Our Service Experience team helps diagnose the gaps in our servicing that harm customer outcomes while building the processes knowledge and training that our servicing team needs to drive the best possible servicing experienceThe Head of Quality & Customer Experience is a leader of a
We are looking for a Product Specialist to join the Grow (Assets) Operations team to enhance existing products and build the foundational infrastructure for Wises future investment solutions.The Role:As a Product Specialist in Grow Operations your role centers on end-to-end project ow
We are looking for a Product Specialist to join the Grow (Assets) Operations team to enhance existing products and build the foundational infrastructure for Wises future investment solutions.The Role:As a Product Specialist in Grow Operations your role centers on end-to-end project ow
About the role Our Machine Learning and Generative AI Platform teams are at the forefront of Wises AI transformation. Were building the foundations that enable our entire organisation to harness the power of AI safely and effectively. Our ML Platform provides cutting-edge tools that t
About the role Our Machine Learning and Generative AI Platform teams are at the forefront of Wises AI transformation. Were building the foundations that enable our entire organisation to harness the power of AI safely and effectively. Our ML Platform provides cutting-edge tools that t
About the role:We are the Global KYC and Onboarding squad in the Servicing department and we have a mission: to enable teams at Wise to expand and fine-tune the business in a config change manner all across the globe while remaining compliant and safe for the customers. There are thre
About the role:We are the Global KYC and Onboarding squad in the Servicing department and we have a mission: to enable teams at Wise to expand and fine-tune the business in a config change manner all across the globe while remaining compliant and safe for the customers. There are thre
About the roleWe are looking for a Senior Engineering Lead to own Liquidity Cash and Asset Management. This role is crucial to impact clients everywhere moving billions instantly and reliably at scale. You will design the foundations for our next global leap.You will scale and lead th
About the roleWe are looking for a Senior Engineering Lead to own Liquidity Cash and Asset Management. This role is crucial to impact clients everywhere moving billions instantly and reliably at scale. You will design the foundations for our next global leap.You will scale and lead th
About the role:We are looking for a Database Reliability Engineer with a passion for PostgreSQL and a drive to maintain business-critical systems at scale. As part of the Database Reliability Engineering (DBRE) team you will be a core owner of the Wise database estate which underpins
About the role:We are looking for a Database Reliability Engineer with a passion for PostgreSQL and a drive to maintain business-critical systems at scale. As part of the Database Reliability Engineering (DBRE) team you will be a core owner of the Wise database estate which underpins
Maintaining consistent and high-level execution of recurring responsibilities in relation to card manufacturing or issuance and delivery;Supporting own team in reaching main performance metrics targets and SLAs set to Operations organisation;Meeting individual SLAs and KPIs set for th
Maintaining consistent and high-level execution of recurring responsibilities in relation to card manufacturing or issuance and delivery;Supporting own team in reaching main performance metrics targets and SLAs set to Operations organisation;Meeting individual SLAs and KPIs set for th
About the roleWith Wise Assets weve enabled customers to grow the money they hold with Wise - giving them access to government-backed assets that track base rates or a global stock index fund. This is a product that challenges traditional banking by putting customers in control of ho
About the roleWith Wise Assets weve enabled customers to grow the money they hold with Wise - giving them access to government-backed assets that track base rates or a global stock index fund. This is a product that challenges traditional banking by putting customers in control of ho
Were looking for an Operations Manager to join our CRM team in London. Youll be helping our 35 strong global CRM team run as smoothly as possible to get millions of our customers excited about what Wise has to offer. You will focus on defining and refining our team processes and creat
Were looking for an Operations Manager to join our CRM team in London. Youll be helping our 35 strong global CRM team run as smoothly as possible to get millions of our customers excited about what Wise has to offer. You will focus on defining and refining our team processes and creat
About this role: We are looking for a Senior Data Analyst to lead risk analytics for financial crime risk management at Wise.This is a dedicated risk function embedded in the analytics teams to support the development and evolution of quantitative risk management strategy for Wise. Fi
About this role: We are looking for a Senior Data Analyst to lead risk analytics for financial crime risk management at Wise.This is a dedicated risk function embedded in the analytics teams to support the development and evolution of quantitative risk management strategy for Wise. Fi
Review and monitor high risk and complex customer cases having a deep and broad knowledge of Wise compliance framework and the regulatory environmentPerform due diligence on customers and businesses through a variety of data sources including websites financial statements AML policies
Review and monitor high risk and complex customer cases having a deep and broad knowledge of Wise compliance framework and the regulatory environmentPerform due diligence on customers and businesses through a variety of data sources including websites financial statements AML policies
Your mission is to help Portuguese & English speaking customers have an excellent experience with Wise. This role is a unique opportunity for someone passionate about both social media and providing an exceptional customer experience where youll engage with customers to solve problems
Your mission is to help Portuguese & English speaking customers have an excellent experience with Wise. This role is a unique opportunity for someone passionate about both social media and providing an exceptional customer experience where youll engage with customers to solve problems
Role & Job purposeAs a KYC Operations Associate Analyst you will play a critical role in ensuring that Wise adheres to regulatory and compliance requirements. You will be responsible for conducting thorough customer due diligence analysing customer activities and ensuring that our KYC
Role & Job purposeAs a KYC Operations Associate Analyst you will play a critical role in ensuring that Wise adheres to regulatory and compliance requirements. You will be responsible for conducting thorough customer due diligence analysing customer activities and ensuring that our KYC
As an engineer in AML Risk team youll help Wise detect and prevent money laundering and help in our team mission of Clean Money without Borders.Youll work closely with our cross-functional team comprising of Product Data Science and Analytics to fight crime and respond to evolving tre
As an engineer in AML Risk team youll help Wise detect and prevent money laundering and help in our team mission of Clean Money without Borders.Youll work closely with our cross-functional team comprising of Product Data Science and Analytics to fight crime and respond to evolving tre
About the programme:In 2023 we founded a Design Interns programme and were delighted to welcome new talent to our award-winning team for a fourth season. We are looking for rising stars to join our Design & Research collective for a ten week paid internship programme. While our craf
About the programme:In 2023 we founded a Design Interns programme and were delighted to welcome new talent to our award-winning team for a fourth season. We are looking for rising stars to join our Design & Research collective for a ten week paid internship programme. While our craf
As our Product Lead for Regional Currencies Expansion youll own the mission to revolutionize payments across LATAM and MEA. Your vision will guide how we build enhance and scale our infrastructure making international transfers feel truly invisible and seamlessjust like local payments
As our Product Lead for Regional Currencies Expansion youll own the mission to revolutionize payments across LATAM and MEA. Your vision will guide how we build enhance and scale our infrastructure making international transfers feel truly invisible and seamlessjust like local payments
A bit about the roleWe are looking for an Internal Audit Senior Manager to join our new and growing IA team. Your main task will be to coordinate the internal audit process predominantly on financial crime and regulatory compliance internal audit process within the company and externa
A bit about the roleWe are looking for an Internal Audit Senior Manager to join our new and growing IA team. Your main task will be to coordinate the internal audit process predominantly on financial crime and regulatory compliance internal audit process within the company and externa
You will be joining a dynamic Operational team that is currently a mix of Senior and Junior specialists led by a Team Lead. While the core of the team is based in Austin TX we are expanding our footprint to Sao Paulo to ensure robust coverage for the West/Americas time zones. We are l
You will be joining a dynamic Operational team that is currently a mix of Senior and Junior specialists led by a Team Lead. While the core of the team is based in Austin TX we are expanding our footprint to Sao Paulo to ensure robust coverage for the West/Americas time zones. We are l
You will lead a mix of Senior and Junior specialists based in Sao Paulo acting as the anchor for our West time zone (Americas) coverage. While your direct reports are local you will be part of a truly global structure: collaborating closely with the Intraday team in Austin TX and repo
You will lead a mix of Senior and Junior specialists based in Sao Paulo acting as the anchor for our West time zone (Americas) coverage. While your direct reports are local you will be part of a truly global structure: collaborating closely with the Intraday team in Austin TX and repo
Wise
About the programme:In 2023 we founded a Design Interns programme and were delighted to welcome new talent to our award-winning team for a fourth season. We are looking for rising stars to join our Design & Research collective for a ten week paid internship programme. While our craf
About the programme:In 2023 we founded a Design Interns programme and were delighted to welcome new talent to our award-winning team for a fourth season. We are looking for rising stars to join our Design & Research collective for a ten week paid internship programme. While our craf