Front Office Jobs in Hanoi

Key Responsibilities Guest Relations: Greet guests upon arrival perform check-in/check-out procedures and handle room assignments and key issuance.Financial Accuracy: Process payments handle foreign exchange and maintain an accurate cash drawer (float).Communication: Manage the switchboard handle in...

As Assistant Front Office Manager at Fairmont you will play a key leadership role in delivering exceptional service and creating memorable guest experiences. You will oversee daily front office operations support the team and uphold brand standards to ensure smooth and efficient check-in/check-out p...

The Restaurant Manager is responsible for the overall performance of the restaurant balancing guest experience team leadership and business results. This role ensures the restaurant consistently delivers memorable guest experiences while achieving operational and financial objectives.Leadership and...

DescriptionPOSITION SUMMARYProcess all guest check-ins verifying guest identity form of payment assigning room and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes document except...

The Director of Rooms leads all Rooms Division operations ensuring seamless execution exceptional guest experiences and high-performing teams across Front Office Housekeeping and Guest Services.Qualifications : Operations & Guest ExperienceOversee daily operations across Front Office Housekeeping C...

OperationsSupport the Executive Housekeeper in overseeing day-to-day housekeeping operations across guestrooms public areas laundry linen uniforms and floral servicesEnsure implementation and adherence to Housekeeping SOPs and brand standardsConduct regular inspections of rooms public areas and back...

The Assistant Restaurant Manager supports daily restaurant operations by leading teams on the floor coaching supervisors and ensuring service standards are executed consistently. This role focuses on preparing teams to deliver exceptional guest experiences while supporting operational and business o...

The Room Controller is responsible for managing room inventory coordinating room assignments and ensuring optimal room utilization to maximize guest satisfaction and hotel revenue. The role works closely with Front Office Housekeeping Reservations and Guest Relations to ensure rooms are allocated ac...

The Assistant Restaurant Manager supports daily restaurant operations by leading teams on the floor coaching supervisors and ensuring service standards are executed consistently. This role focuses on preparing teams to deliver exceptional guest experiences while supporting operational and business o...