Technical Support Jobs in San Jose

What you get to do in this role: In this role the support engineer will resolve technical cases created by customers looking for help to understand or troubleshoot unexpected behaviors or to answer technical questions about the ServiceNow software and platform.A successful candid More...

What you get to do in this role: In this role the support engineer will resolve technical cases created by customers looking for help to understand or troubleshoot unexpected behaviors or to answer technical questions about the ServiceNow software and platform.A successful candid More...

Receives and responds to requests received via SalesForce email or internal applications from clients/internal partners and maintains records on customer activity.Logs and documents any maintenance performed on client accountsDiagnoses researches and resolves complex problems related More...

The Technical Client Services Representative will provide outstanding client software support and respond to routine and emergency support calls from clients and support staff. The Representative will provide implementation and support services for our Bad Plan Code Detection product. More...

Position Summary  Ensure solution driven technical support by using troubleshooting methods such as verifying physical layer issues resolving username and password problems uninstalling/reinstalling basic software applications verification of proper hardware and software set More...

Individual will lead the Global Complaint team which processes product complaints and inquiries with a focus on AbbVie post market products. Will manage complaints from both the Legacy AbbVie and Legacy Allergan portfolios in a global capacity. Interface with internal and external Abb More...

This is a remote position. About the Role: The ideal candidate will have a proven track record in troubleshooting SaaS technology issues and solutions. Using excellent customer service skills this individual will support the Global Technical Help Desk Support Team troublesho More...

This is a remote position.Role Description:This role will be responsible for selling products goods and services to new and existing customers in the digital transformation marketplace. This role will build business relationships with customers identify pain points sell benefits of More...

 You will provide remote technical support for Experian clients through Salesforce email chat and phoneProvide first time resolution to cases opened by clients through analysis investigation documentation check and troubleshootingYou will collaborate with our teams including prod More...

Job descriptionProvide remote technical support for Experian clients through Salesforce email chat and phoneYou will provide first time resolution to cases opened by clients through analysis investigation documentation check and troubleshootingCollaborate with our teams including prod More...

Provide remote technical support for Experian clients through Salesforce email chat and phoneYou will provide first time resolution to cases opened by clients through analysis investigation documentation check and troubleshootingCollaborate with our teams including product development More...

 You will support Experian clients in the use of Experian products while helping their peers deliver exceptional client experiences. The Sr. Analyst will address technical roadblocks and assist the leadership team with administrative tasks demonstrating leadership by example. Add More...

What you can expect from us:At ServiceNow we make work better for everyone including our own employees. We know that your best work happens when you live your best life and share your unique talents so we do everything we can to make that possible for our employees. Win as a Team is More...

The Account Specialist role is a hybrid role focused on sales account management and service.  You will be working in a team environment responsible for managing retaining and driving revenue growth within existing client relationships. You will be the client liaison partnering w More...

What you get to do in this role:Profound knowledge and experience in managing and exceeding Support KPIs and critical Technical Support Metrics CSAT Time to Resolution (TTR) Backlogs etc.Lead efforts to hire develop and build a technical team.Oversight and participation in Change Man More...

What you get to do in this role: OpportunityThis position requires a bachelors degree in computer science and 2 or more years of related experience as well as fluency in Portuguese Spanish and English.We are looking for individuals who can successfully diagnose the entire technol More...

What you get to do in this role: In this role the support engineer will resolve technical cases created by customers looking for help to understand or troubleshoot unexpected behaviors or to answer technical questions about the ServiceNow software and platform.A successful candid More...

What you get to do in this role: The Support Engineer is part of a global organization entrusted as a technical resource to guide our customers during critical issues to ensure a timely and effective case resolution. In support engineering the customer and their positive experien More...

What you get to do in this role: The Support Engineer is part of a global organization entrusted as a technical resource to guide our customers during critical issues to ensure a timely and effective case resolution. In support engineering the customer and their positive experien More...

The Electrical Engineer will develop technical expertise in the electrical operation of a device system that is being transferred from California to Costa Rica. The engineer must effectively convey this knowledge to the plant team. The training process taking approximately three month More...