Technical Support Jobs in San Jose

Our clients Microsoft Business Solutions team is a Microsoft Gold Partner and leader in Microsoft software implementations for medium to large organisations providing their clients with the ability to keep up with the ever-changing digital world by implementing Microsofts Enterprise Resource Plannin...

Our clients Microsoft Business Solutions team is a Microsoft Gold Partner and leader in Microsoft software implementations for medium to large organisations providing their clients with the ability to keep up with the ever-changing digital world by implementing Microsofts Enterprise Resource Plannin...

Our clients Microsoft Business Solutions team is a Microsoft Gold Partner and leader in Microsoft software implementations for medium to large organisations providing their clients with the ability to keep up with the ever-changing digital world by implementing Microsofts Enterprise Resource Plannin...

Job description Job DescriptionThe Help Desk Technician is responsible for providing first and second-level technical support to clients through phone and email. They must meet the required number of online hours daily and follow established procedures to resolve or escalate issues.ResponsibilitiesH...

The Demo Support team provides excellent services to our technical sellers and Solution Consultants focusing on improving the customer experience. As a Demo Support Engineer specializing in Tools your role will be vital for testing implementing and supporting Demo Support Tools. This involves collab...

Individual will work in AbbVies global quality organization processing pharmaceutical medical device and combination product complaints and inquiries. Interface with internal and external AbbVie customers such as physicians nurses pharmacists hospital personnel risk managers purchasing agents sales...

What you get to do in this role:Profound knowledge and experience in managing and exceeding Support KPIs and critical Technical Support Metrics - CSAT Time to Resolution (TTR) Backlogs etc.Lead efforts to hire develop and build a technical team.Oversight and participation in Change Management as it...

What you get to do in this role:The Technical Support Engineer is part of a global organization entrusted as a technical resource to guide our customers during critical issues to ensure a timely and effective case support engineering the customer and their positive experience are paramount and cent...

What you get to do in this role: In this role the support engineer will resolve technical cases created by customers looking for help to understand or troubleshoot unexpected behaviors or to answer technical questions about the ServiceNow software and platform.A successful candidate will be committe...

Purpose: Individual will lead the Global Complaint team which processes medical device or pharmaceutical combination product complaints and inquiries. Will manage complaints from both the Legacy AbbVie and Legacy Allergan portfolios in a global capacity. Interface with internal and external AbbVie c...

 Provide customer careResolve moderate to complex problems related to credentialing technical support billing account maintenance data issues file research product descriptions pricing intranet access requests and security and compliance regulationsCoordinate client requests and service needs with a...

Position Summary  The position of the TL consists of two mandatory basic roles: Product Owner and People Manager. The Team Leader of the Technical Support team for Video Surveillance is responsible for overseeing and guiding a team of technical support specialists who provide expert assistance via c...

Were looking for a Customer Support Representative (CSR) to join our global customer support team.In this role youll leverage your technical problem-solving and people skills to provide first-contact resolutions enabling clients to confidently use and advocate for Procores platform.As a CSR you will...

What you get to do in this role: In this role the support engineer will resolve technical cases created by customers looking for help to understand or troubleshoot unexpected behaviors or to answer technical questions about the ServiceNow software and platform.A successful candidate will be committe...