Vocational Training (VT) Program Support Technician (PST) #WWRH2015

Title: Vocational Training (VT) Program Support Technician (PST) - #WWRH2015

State Role Title:Admin and Office Spec III

Hiring Range: Starting hourly rate $18/hour comm w/ experience

Pay Band: 3

Agency: Dept for Aging & Rehab Svcs

Location:Wilson Wkfc Rehab Ctn

Agency Website: Type: General Public - G

About the Agency

Wilson Workforce and Rehabilitation Center provides people with disabilities comprehensive individualized services to realize personal independence through employment.

About the Position

The Program Support Technician provides essential administrative data management and operational support to the Vocational Training (VT) area including the Work Readiness Program (WRP) with a strong focus on supporting virtual programming and offsite training partnerships with community colleges trade schools and other external training providers. This role ensures accurate participant recordkeeping smooth program operations and coordinate communication across both oncampus and offsite instructional environments. The position is critical in supporting WWRCs expanding hybrid training model and strengthening collaborative pathways with external educational partners

Key Responsibilities

Administrative & Program Support Serve as the primary administrative support for virtual and off-site programming coordinating communication between instructors partners and participants. Schedule staff meetings manage virtual meeting logistics maintain departmental phone lists schedules room listings and intercom details and support participant involvement in outside programs such as community college trade school and hybrid learning. Prepare departmental forms and materials deliver PA announcements assist with interview scheduling and provide ongoing administrative and technical support to instructors and learners in virtual and hybrid environments.

Records & Data Management Prepare scan and index participant records into DocFinity including progress reports completions terminations certificates and credentials. Manage AWARE system activity for more than 170 participants annually by verifying procedure codes updating statuses entering program fees and ensuring accuracy for both on campus and off-site learners. Enter WIOA credentials certificates and measurable skill gains (700 annually) and maintain timely updates to educational goals and documentation required by external partners and virtual coursework.

Event & Document Production Support the planning and execution of VT Graduation Ceremonies including scheduling communications programs diplomas mailings facility setup and breakdown equipment coordination staffing coverage interpreters medical support and music accompaniment. Assist with rehearsals ceremony lineups and briefing materials. Create and format technical documents reports and forms using advanced Word and Excel skills.

This is a wage (part-time) position and cant exceed 1500 hours during their employment year. This position does not include health insurance retirement or leave.

Minimum Qualifications

Knowledge of: various computer software and techniques (i.e. Excel Access Word for Windows etc.); office policies and procedures; and proper grammar and punctuation usage.

Skills in: use of word processing and other automated office equipment; multi-line telephones; and public address system.

Ability to: prioritize and organize work; compose and edit letters and memos; maintain records and files; communicate effectively orally and in writing with public and staff; and compile and maintain statistical data. Ability to interpret and apply established policies and procedures in the provision of services; to prioritize duties and exercise good judgment following established policy and procedures.

Additional Considerations

Formal secretarial and/or clerical training.
Some years of successful directly related experience.

Special Instructions

This position has been designated a sensitive position under Va. Code 2.2 1201.1.
A fingerprint based criminal history check will be required of the finalist.

Reasonable accommodations are available to persons with disabilities during the application and/or interview processes per the Americans with Disabilities Act. Contact for assistance.

Minorities Individuals with disabilities Veterans AmeriCorps Peace Corps and other National Service Alumni are encouraged to apply.

To Apply:

Equal Opportunity Employer State applications will only be accepted as submitted online by 11:55 p.m. on the closing date through the Commonwealth of Virginias New Recruitment Management System. Mailed emailed faxed or hand delivered applications and/or résumés will not be accepted. PageUp will provide you with confirmation of receipt when your application and/or résumé are submitted successfully. Please refer to Your Application in your account to check the status of your application for this position.

Contact Information

Name: Human Resources

Email:

In support of the Commonwealths commitment to inclusion we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS) or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation if applicable to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at .

Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1 2022- February 29 2024 can still use that COD as applicable documentation for the Alternative Hiring Process.