UC Architect

MatchPoint Solutions is a fast-growing young energetic global IT-Engineering services company with clients across the US. We provide technology solutions to various clients like Uber Robinhood Netflix Airbnb Google Sephora and more! More recently we have expanded to working internationally in Canada China Ireland UK Brazil and India. Through our culture of innovation we inspire build and deliver business results from idea to outcome. We keep our clients on the cutting edge of the latest technologies and provide solutions by using industry-specific best practices and expertise.

We are excited to be continuously expanding our team. If you are interested in this position please send over your updated resume. We look forward to hearing from you!

Job Title: UC Architect

Location: Hybrid Sunnyvale CA

Employment Type: Contract

Pay Range: USD 80- 85/hr

We are seeking an experienced Unified Communications (UC) Architect to lead the design architecture modernization and optimization of enterprise communication and collaboration platforms. The ideal candidate will possess deep expertise in voice video messaging contact center and collaboration technologies with the ability to design scalable secure and highly available UC solutions that support global business operations.

This role requires a strong technical leader who can work closely with infrastructure network security cloud and business stakeholders to deliver modern communication solutions while driving strategic transformation initiatives.

• Architect and design enterprise Unified Communications solutions supporting voice video messaging conferencing mobility and collaboration services.
• Lead modernization and migration initiatives from legacy telephony platforms to cloud-based UC environments.
• Develop roadmaps for UC transformation consolidation and optimization.
• Design highly available scalable and secure UC infrastructure solutions.
• Partner with network security infrastructure and business teams to ensure seamless integration and service delivery.
• Provide technical leadership for implementation migration and operational support teams.
• Evaluate new technologies and recommend improvements to existing communication platforms.
• Create architecture documentation design standards operational procedures and governance frameworks.
• Troubleshoot complex UC issues and provide escalation support when required.
• Ensure compliance with security regulatory and business continuity requirements.
• Lead vendor evaluations technology selection and proof-of-concept initiatives.

• 10 years of experience in Unified Communications Voice Collaboration or Telecommunications engineering.
• 5 years of experience designing enterprise-scale UC architectures.
• Deep expertise in one or more of the following:
  • Microsoft Teams Voice
  • Cisco Unified Communications Manager (CUCM)
  • Cisco Webex
  • Zoom
  • RingCentral
  • Genesys Cloud
• Strong understanding of SIP VoIP PSTN SBCs call routing dial plans and voice gateways.
• Experience designing and supporting enterprise voice and video environments.
• Strong knowledge of network fundamentals including QoS DNS WAN LAN VPN and network security.
• Experience integrating UC solutions with contact center CRM and collaboration platforms.
• Strong documentation communication and stakeholder management skills.

• Experience migrating from legacy PBX systems to cloud-based UC solutions.
• Experience with:
  • Session Border Controllers (SBCs)
  • Direct Routing
  • Operator Connect
  • Voice survivability solutions
  • Contact Center integrations
  • Call recording and compliance platforms
• Experience supporting global deployments across multiple regions.
• Familiarity with cloud platforms such as:
  • Microsoft Azure
  • Amazon Web Services
  • Google Cloud

• Cisco CCNP Collaboration or CCIE Collaboration
• Microsoft Teams Voice Engineer Expert
• Zoom Certified Architect
• Genesys Cloud Certifications
• Relevant cloud certifications

MatchPoint Solutions provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.

This policy applies to all terms and conditions of employment including recruiting hiring placement promotion termination layoff recall transfer leaves of absence compensation and training.