TIS Data Network Operations and Support

Posting End Date:

Employee Type:

Are you ready to develop and operate the network infrastructure that keeps a global enterprise connected!

As Advisor TIS Network Operations you will take ownership of designing building deploying and testing large scale Cisco LAN WAN and Wi-Fi environments that support Enbridges critical operations. This role is ideal for a self-directed network professional who thrives on complex assignments applies broad IT knowledge with niche expertise in network operations and automation and enjoys working independently!

Beyond operational and project responsibilities you will play a key role in continuously improving Enbridges network infrastructure driving reliability innovation and long-term impact.

We look forward to your application!

What You Will Do:

• Operational Support: Provide technical support for network operations including incident response and troubleshooting to ensure reliable network services.
• Network Design and Implementation: Participate in the design configuration deployment and optimization of enterprise-scale Cisco LAN WAN and Wi-Fi infrastructures.
• New Technology and Infrastructure Development: Assist in the development and rollout of new network technologies to meet business requirements.
• Technology Integration: Support the integration of new technologies into existing network architectures for seamless connectivity.
• Technical Guidance: Participate in technology SME groups and provide technical guidance and coordinate small team efforts as required.
• Incident and Change Review: Participate in incident review and RCA sessions and present network changes at CAB and TAB meetings.
• Documentation: Develop and maintain network documentation including design blueprints configuration guides and operational procedures.
• Automation: Automate routine tasks and support the integration of automation tools to improve infrastructure efficiency.
• Risk Management: Identify and document network risks collaborate with risk assessment teams and support remediation plans.
• Vendor Management: Assist in leading vendor relationships and ensuring SLA compliance.

Who You Are:

You have:

• 4 years of demonstrable experience in designing building deploying testing and supporting enterprise large scale Cisco LAN/WAN/Wi-Fi infrastructure along with a related university degree OR a two-year technical diploma in IT Computer Science Networking Engineering or a related subject area. A combination of education and experience will be considered.
• Networking QA R&D and Proof of Concept testing with experience conducting QA and validation of network software/hardware in addition to pre deployment testing of configurations and design changes proof of concepts for emerging technologies and structured test planning execution and results documentation
• A solid understanding of data center network technologies along with familiarity with Kubernetes Docker and serverless computing platforms like Azure OCI and Google

You can:

• Show a consistent track record of leading network projects in addition to Core Networking experience showing proficiency in network configuration maintenance performance optimization and troubleshooting with hands-on experience with Cisco routers switches wireless and Versa SDWAN
• Offer strong knowledge of products such as BGP OSPF EIGRP MPLS VxLAN Multi-chassis EtherChannel VPC VSS etc. for advanced network protocols
• Provide experience in supporting and handling Cisco wireless networks while showcasing a solid grasp of network security principles and standard methodologies including Cisco ISE Radius and TACACs system
• Contribute your knowledge of agile methodologies and DevOps DevSecOps CI/CD as well as show your experience with tools such as Cisco Catalyst Center Versa Director and Ansible

You are:

• Able to view IT as an interconnected whole and devise comprehensive solutions while being a strong problem solver with solid troubleshooting skills
• An excellent written/verbal communicator with the ability to explain technical concepts to non-technical partners
• Proficient in Python Bash or PowerShell for task automation and system integration while having the ability to manage infrastructure tools like Terraform Azure Bicep/ARM and GitOps
• Experienced with network monitoring tools such as SolarWinds Netbox Splunk and Cisco Catalyst Center while having experience with service ticketing systems (e.g. ServiceNow) and adherence to ITIL processes

The following are considered assets:

• Relevant Cisco certifications (e.g. CCNA minimum)

Working Conditions:

• Work performed in a typical office environment with infrequent travel to the US and across Canada. Will also have on call schedule rotation every 5 weeks.
• Flex Work Options: Enbridge provides competitive workplace programs that differentiate us and offer flexibility. Enbridges Flex Work (Hybrid Work Model) offers eligible employees the opportunity to work variable daily schedules with a flexible start and end time to opt for a compressed work week schedule and the option to work from home on Wednesdays and Fridays. Role requirements determine your eligibility for each option or combination of options. #LI-Hybrid #topemployer

Salary: $80000-$105000 USD. Salary will be based on candidate experience skills and internal equity.

Applicable compensation policies and guidelines apply to internal candidates

Benefits:

• A flexible benefits program that allows each employee to select the level of coverage needed for their family in the areas of health dental insurance and disability.

• A paid maternity and parental leave benefit that offers up to 20 weeks of paid leave for birth-giving parents and up to 12 weeks for other eligible parents providing flexibility and support during this important life event.

• Valuable retirement savings plans including a savings plan with company stock as an investment option.

• Paid time off/vacation/sick plus paid personal days off (depending on location) and paid holidays.

• An Employee and Family Assistance Program.

• A Wellness Program which focuses on supporting healthier employees by providing tools resources and opportunities to improve physical mental social and financial well-being.

• Enbridges FlexWork (hybrid work model) offers eligible employees (Manager and below) the option to work from home on Wednesdays and Fridays opt for a compressed workweek schedule and have flexible start and end times. Role requirements determine your eligibility for each option.

We are unable to offer sponsorship for this role.

Physical Requirements:

Include but are not limited to: Grasping kneeling light moderate lifting (objects up to 20 pounds) reaching above shoulder repetitive motion sitting standing visual requirement (able to see screens detect color coding read fine print) hearing requirement.

Mental Requirements:

Include but are not limited to: Ability to: understand remember and apply oral and/or written instructions or other information understand complex problems and collaborate/explore alternative solutions organize thoughts and ideas into understandable terminology organize and prioritize work schedule on a short-term basis make decisions which have moderate impact on the immediate work unit and monitor impact outside this area understand and follow basic instructions and guidelines complete routine forms compose letters outlines memoranda and basic reports and communicate with individuals via telephone.

At Enbridge we are dedicated to our core value of are proud to bean Equal Opportunity Employer. We are committed to providing employment opportunities to all qualified individuals without regard to age race color national or ethnic origin religion sex sexual orientation gender identity or expression marital status family status veteran status Indigenous status disability or any other reason protected by federal state or local with disabilities can request accessible formats communication supports or other accessibility assistance by contacting .

Information For Applicants:

• Applications can be submitted via our online recruiting system only.

• We appreciate your interest in working with us; however only those applicants selected for interviews will be contacted.

• Final candidates for this position may be required to undergo a security screening including a criminal records check.

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