Technical Program Manager
Job Location:
Boston, MA - USA
Monthly Salary:
Posted on:
Vacancies:
Job Summary
Job Description:
Our Team
Chewys Pet Health team is on a mission to make pet healthcare simpler more accessible and a little less stressful for pet parents (and their furry sidekicks). From scaling telehealth tooptimizinguserexperiences across thepet prescription spacewerebuilding products that genuinely make a difference in how people care for their pets.
Engineering is at the heart of that journey.Werea curious collaborative group that cares just as much about whywerebuilding somethingas howwe build. We celebrate wins learn from missteps without blame and continuously raise the bar for ourselves and each other. Whetheritscontributing to shared platforms or partnering across teamsyoullfind plenty of opportunities to make a real impact and grow along the way
Our Opportunity
Chewy is seeking aTechnical Program Manager (TPM) Pet Health Engineeringto lead high-impact cross-functional programs across our Pet Health ecosystem. This role can be based in Boston MA or Seattle WA.
You will own delivery acrosscritical customer journeys and foundational platforms including Telemedicine prescription/Rx workflowsand Pet Insurance.These programs sit at the intersection of customer experience healthcare workflows and scalable platform architecture.
In this role you will partner closely with Engineering Product Data and Platform teams to deliver complex multi-quarter initiatives that directly impact customer experience operational efficiency and business growth.
As a TPM you willoperateat the intersection of technology product and execution.Youllown end-to-end delivery across distributed systems and influencehow we scale Pet Health at Chewy.
What Youll Do
Own and drive end-to-end delivery of complex technical programs acrossChewysPet Healthtechnology stack from concept through launch andpost-launch optimization
Work with engineers toclarifytechnicalrequirements andthen turn those intomilestones and execution plans
Navigate complex system dependencies across customer-facing applications backend services and platform infrastructure
Identify risks tradeoffs and bottlenecks early; drive mitigation strategies and escalate effectively when needed
Navigate ambiguity to formulate a plan and drive alignment across teams to achieve that plan
Utilize planning mechanisms that balance business impact engineering capacity and operational risk
Partner with engineering teams in architecture and design discussions to understand system tradeoffs and inform execution plans
Establish and drive operational rigor through program reviews metrics status reporting and retrospectives
Drive clear communication and alignment across technical and non-technical stakeholders including leadership
What Youll Need
5 years of experience as a Technical Program Manager Program Manager or similar role delivering large-scale cross-functional technical initiatives.
Proven experience leading multi-team multi-system programs in a fast-paced high-growth environment
Strong technical fluency with distributed systems APIs data pipelines and cloud-based architectures
Ability to engage in architecture discussions understand system tradeoffs and influence technical decision-making
Experience managing complex dependencies across engineering product data and business stakeholders
Strong communication skills with the ability to synthesize complex technical concepts into clear actionable insights for diverse audiences including executives
Highly organized execution-focused mindset with a strong sense of ownership and bias toward action
Nice to Have
Experience building or scaling customer-facing products in eCommerce or marketplace environments
Experience in healthcare pharmacy or other regulated domains
Experience working on systems that span both customer-facing experiences and internal platforms
The specific salary offered to a candidate may be influenced by a variety of factors including but not limited to the candidates relevant experience education and work addition this position is eligible for 401k and a new hire and annual equity grant. C08 positions may also be eligible for annual bonus.
We offer different types of insurance and benefits such as medical/Rx vision dental life disability hospital indemnity critical illness and accident. We offer parental leave family services benefits backup dependent care flexible spending accounts telemedicine pet adoption reimbursement employee assistance program and many discounts including 10% off pet insurance and 20% off at .
Exempt salary team members have unlimited PTO subject to manager approval. Team members will receive six paid holidays per year. Team members may be eligible for paid sick and family leave in compliance with applicable state and local regulations.
Chewy is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color ancestry national origin gender citizenship marital status religion age disability gender identity results of genetic testing veteran status as well as any other legally-protected characteristic. If you have a disability under the Americans with Disabilities Act or similar law and you need an accommodation during the application process or to perform these job requirements or if you need a religious accommodation please contact .
To access Chewys California CPRA Job Applicant Privacy Policy please click here.
Required Experience:
Manager
About Company
Shop Chewy for the best pet supplies ranging from pet food, toys and treats to litter, aquariums, and pet supplements plus so much more! If you have a pet-or soon will-you've come to the right place. Shop for all of your pet needs at Chewy's online pet store. FREE shipping on orders $ ... View more
