Sr. Quality & Reliability Engineer, Hardware Engineering Services

AWS Infrastructure Services owns the design planning delivery and operation of all AWS global other words were the people who keep the cloud running. We support all AWS data centers and all of the servers storage networking power and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems with thousands of variables impacting the supply chain and were looking for talented people who want to help.

We are seeking a Senior Component Quality & Reliability Engineer to own the end-to-end quality and reliability of liquid cooling components used in next-generation server systems. This role will focus on ensuring that liquid cooling solutions meet performance durability and field reliability targets across both new product introduction (NPI) and sustaining phases.

You will serve as the primary owner for liquid cooling component quality and reliability including cold plates pumps manifolds hoses quick disconnects and CDU interfaces. You will drive qualification strategy monitor supplier quality and provide field performance insights. This is a highly cross-functional role requiring strong technical judgment structured problem-solving and the ability to influence design and manufacturing decisions.


Key job responsibilities
Define and execute reliability validation strategies for liquid cooling components and subsystems
Develop test plans (e.g. HALT stress testing lifecycle validation) aligned to real-world use conditions
Lead DFMEA and Design for Reliability (DFR) activities to identify and mitigate risks early
Partner with system teams to ensure proper integration testing and margin validation
Drive root cause analysis for component qualification and fleet failures
Drive corrective and preventive actions with internal teams manufacturing partners and component suppliers
Translate failure mechanisms into actionable design material and process improvements
Lead Supplier Quality
Define critical-to-quality requirements and process controls for suppliers
Conduct supplier audits and support qualification readiness
Partner with suppliers to improve process capability reliability performance and defect detection
Analyze fleet performance data (e.g. failure trends AFR ARR) for liquid cooling components
Apply statistical methods (e.g. Weibull analysis) to predict risk and inform actions
Drive systemic issue identification and resolution across platforms
Influence Cross-Functional Decisions
Communicate risks clearly
Provide data-driven input to design and architecture tradeoffs


About the team
This team is responsible for the end-to-end lifecycle of mechanical components that enable high-performance large-scale data center systems. Engineers work as primary owners of their components partnering closely with suppliers and manufacturing teams to ensure solutions perform reliably from initial development through deployment in the field.
Our mission is to deliver highly reliable scalable solutions that support increasingly demanding compute workloads. This includes solving challenges related to performance and long-term operation in real-world data center environments.
Engineers develop deep expertise in their component domains enabling more effective design reviews targeted validation strategies and rapid resolution of issues observed during development and in production systems.

- Experience in developing functional specifications design verification plans and functional test procedures
- 5 years of root cause analysis and process design experience
- Knowledge of process improvement and quality measures
- Experience working across teams and influencing teams that are not your own
- Experience that includes strong analytical skills attention to detail and effective communication abilities
- Bachelors degree in Reliability Engineering Physics Material Science Mechanical engineering or related field
- 5 years of Quality Reliability and/or mechanical design engineering work (experience with server platforms or data center operations preferred)
- Strong background in reliability engineering methods (DFMEA ALT statistical analysis) at the sub-assembly or component level

- Experience working with interdisciplinary teams to execute product design from concept to production
- Experience with the project management of technical projects
- Masters Degree or PhD in Reliability Engineering Quality Engineering or related field
- Demonstrated ability to uncover systemic issues prior to NPI
- Experience with liquid cooling technologies (e.g. cold plates quick disconnects fluid systems) strongly preferred
- Knowledge of fluid system failure modes (leakage corrosion clogging material compatibility)
- Analytical test plan and test procedure development experience related to server platforms or high-tech hardware
- Demonstrated ability to drive failure analysis activities to root cause swiftly and accurately
- Able to work in a diverse team
- Experience operating in ambiguous environments where requirements are not fully defined including establishing reliability strategies test plans and risk frameworks from first principles
- Reliability modeling and materials characterization experience
- Ability to influence development teams procurement and external partners
- Experience working with global suppliers and ODM/OEM partners

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience qualifications and location. Amazon also offers comprehensive benefits including health insurance (medical dental vision prescription Basic Life & AD&D insurance and option for Supplemental life plans EAP Mental Health Support Medical Advice Line Flexible Spending Accounts Adoption and Surrogacy Reimbursement coverage) 401(k) matching paid time off and parental leave. Learn more about our benefits at WA Seattle - 159200.00 - 215300.00 USD annually