Sr. Program Manager, Inventory Control Pharmacy
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Job Summary
Hims & Hers is the leading health and wellness platform on a mission to help the world feel great through the power of better health. We are redefining healthcare by putting the customer first and delivering access to care that is affordable accessible and personal from diagnosis to treatment to delivery. No two people are the same so we provide access to personalized care designed for results. By normalizing health & wellness challenges and innovating on their solutions were making better health outcomes easier to achieve.
Hims & Hers is a public company traded on the NYSE under the ticker symbol HIMS. To learn more about the brand and offerings you can visit and . For information on the companys outstanding benefits culture and its talent-first flexible/remote work approach see below and visit the Role: The Sr Program Manager Inventory Control (Pharmacy) is responsible for ensuring the compliant safe and auditable management of pharmaceutical disposals customer returns and waste within 503A pharmacy operations. This role provides inventory oversight policy development and operational guidance to ensure activities align with state and federal pharmacy laws DEA requirements environmental regulations and internal quality standards. This position partners closely with Pharmacy Operations Quality Compliance Fulfillment and Customer Service teams to mitigate risk maintain inspection readiness and protect patient safety. Oversee and approve processes for disposal of prescription medications compounded preparations and pharmaceutical waste in compliance with 503A DEA and applicable state regulations. Ensure proper segregation documentation and destruction of controlled and non-controlled substances. Review and approve waste vendors destruction methods and Certificates of Destruction. Monitor disposal workflows to ensure adherence to applicable USP EPA and state environmental standards. Maintain full control and traceability of inventory from receipt through disposal including patient returns quarantined items and waste. Provide pharmacist oversight for return-to-sender shipments documentation and disposition. Ensure returned medications are handled according to regulatory requirements including non-redispensing rules. Establish and maintain SOPs governing returns quarantine and destruction. Support Quality investigations related to returned products including potential product quality complaints and/or adverse events. Develop review and maintain policies SOPs and training materials related to disposals returns and waste handling. Conduct routine audits and risk assessments of disposal and returns processes. Support regulatory inspections and audits (e.g. Board of Pharmacy DEA) related to waste and returns. Track trend and report metrics related to waste returns deviations and compliance findings. Partner with Quality to ensure sterile compounding materials have approved specification sheets and/or Certificates of Analysis (COAs). Partner with Pharmacy Operations Fulfillment Customer Service Quality and Compliance to ensure aligned execution. Serve as a subject matter expert on disposal returns and waste-related regulatory requirements. Assist with controlled substance inventories during PIC changes and annual inventories as required by Boards of Pharmacy. Partner with the Pharmacist-in-Charge (PIC) to ensure restricted inventory areas remain under pharmacist oversight (e.g. quarantine areas disposal cages controlled substance storage). Support continuous improvement initiatives to reduce waste and improve efficiency while maintaining compliance. Ensure invoices are signed and dated by pharmacists and appropriately filed with clear segregation of controlled vs. non-controlled substance records. Oversee and control R&D inventory activities (e.g. API use tablet creation labeling disposal) ensuring records are accurate complete and compliant. Monitor cycle count results to identify trends that may indicate shrinkage discrepancies or diversion risk. Doctor of Pharmacy (Pharm D) or Bachelors degree in Pharmacy from an accredited institution. Active unrestricted Pharmacist License in State of employment (AZ) 57 years of pharmaceutical inventory management experience Strong working knowledge of 503A regulations DEA requirements and state Board of Pharmacy rules Experience with pharmaceutical waste handling medication disposal and/or returns oversight Ability to interpret complex regulatory requirements and translate them into operational workflows Excellent documentation communication and inspection readiness skills Demonstrated ability to build and implement Board of Pharmacycompliant programs Doctor of Pharmacy (Pharm D) Active unrestricted Pharmacist License in State of employment (AZ) 710 years of pharmaceutical inventory management experience Experience in mail-order compounding or high-volume pharmacy operations Familiarity with controlled substance destruction processes and vendor management Prior experience supporting regulatory inspections and compliance audits Background in quality assurance compliance or regulatory affairs Experience leading process development and continuous improvement initiatives Strong SOP writing and data analytics skills Prior experience building and implementing compliance/regulatory programs Competitive salary & equity compensation for full-time roles Unlimited PTO company holidays and quarterly mental health days Comprehensive health benefits including medical dental & vision and parental leave Employee Stock Purchase Program (ESPP) Employee discounts on hims & hers & Apostrophe online products 401k benefits with employer matching contribution Offsite team retreats Conditions of Employment: This position will require working with Hazardous Drugs (HD) and would require that Personal Protective Equipment (PPE) be worn for the length of working with these drugs. These items would include gloves respiratory protection gown and other items as required. This position requires medical approval to wear respiratory protection in the form of negative or positive pressure respirators including N95 full face respirator SCBA or Powered Air Purifying Respirator (PAPR). Physical exertion required. Including but not limited to walking up to 50% of the time standing up to 100% of the time squatting and bending up to 20% of the time and lifting up to 80% of the time for up to a twelve hour shift. Must be able to lift up to 50lbs. Due to the risk of reproductive capability in handling or compounding certain Hazardous Drugs (HD) associates must be willing to confirm that they understand the potential risks (teratogenicity carcinogenicity and reproductive effects) of handling hazardous drugs. We are committed to building a workforce that reflects diverse perspectives and prioritizes ethics wellness and a strong sense of belonging. If youre excited about this role we encourage you to applyeven if youre not sure if your background or experience is a perfect match. Hims considers all qualified applicants for employment including applicants with arrest or conviction records in accordance with the San Francisco Fair Chance Ordinance the Los Angeles County Fair Chance Ordinance the California Fair Chance Act and any similar state or local fair chance laws. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Hims & Hers is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability please contact us at and describe the needed accommodation. Your privacy is important to us and any information you share will only be used for the legitimate purpose of considering your request for accommodation. Hims & Hers gives consideration to all qualified applicants without regard to any protected status including disability. Please do not send resumes to this email address. To learn more about how we collect use retain and disclose Personal Information please visit ourGlobal Candidate Privacy Statement. Required Experience: Senior IC
About Company
Hims is a one-stop telehealth service for men's wellness and care, providing treatment options for hair loss, ED & more.
