Solutions Consultant

This is a remote position.

Job Description Solutions Consultant (US)

About the company:

Tyfone a global leader in the SaaS Digital Banking Youth Banking and Digital Payments sectors is redefining how the world engages with digital finance and payments. Our digital solutions empower individuals families and businesses to simplify and make it easier to manage their financial lives achieve their financial goals and improve their financial health. Our solutions power digital services for banks and credit unions across the U.S.

Tyfone is a leader in the digital banking sector offering a range of solutions including nFinia Retail Digital Banking nFinia Business Digital Banking and Harmoney Management Console. We also provide payment solutions such as FedNow Instant Payment Xchange (IPX) Skip-A-Pay and Quick Pay. Over 100 customers trust Tyfones solutions which are supported by over 200 integrations and over 140 patents. Tyfone has been recognized as a Best Place to Work in Fintech by American Banker and has received multiple awards for its solutions. The company operates with a lean-team model for external engagements to manage costs increase selling time and accelerate pipeline velocity. Tyfone values collaborative execution as the path to market leadership.

We are an equal-opportunity employer and we encourage candidates from diverse backgrounds to apply.

About the Role:

This role will report to the EVP of Evangelism. Tyfone is looking for a dynamic and engaging Solutions Consultant that drives the technical evaluation stage of the digital banking sales process for community FIs. The Solutions Consultant will translate our cutting-edge digital banking capabilities into the needs of our clients and align the prospective FIs business goals to how our technology can solve them. This position is for someone who possesses the ability to tailor a presentations style depth and messaging to captivate a variety of participants and stakeholders.

Responsibilities:

• Gain a comprehensive understanding of tyfones products and how each product component solves customer pain points and their users pain points.
  

• Maintain working knowledge of capabilities roadmaps and release schedules for products and/or solutions.
  

• Perform live and recorded virtual and in person demonstrations of tyfone solutions including technical deep dive demos.
  

• Partner with Sales & Marketing and Product Management teams to accurately incorporate product capabilities and updates into external-facing content that educates potential and current customers.
  

• Aid in responding to RFPs.
  

• Translate your technical acumen into client use cases the clients business needs into functional examples and the clients custom requirements into feasible outcomes.
  

• Work in collaboration with the R&D team located in India on a need basis.
  

Skills & Qualifications:

• Bachelors degree or equivalent experience in SaaS software technical areas
  

• Fundamental knowledge of SaaS delivery and development using JavaScript HTML/CSS SQL Python etc.
  

• Strong working knowledge of the Community FI space and its technical and business challenges and opportunities - previous experience in digital banking preferred.
  

• Understand the principles of UX design and how our clients interact with flows within the UI.
  

• Demonstrate ability to effectively use a wide variety of presentation tools as well as sales and marketing material.
  

• Proven record of presenting solutions both the strategic benefits for an audience of executives and practical use cases for the client resources who will implement and support our solution.
  

• Demonstrate ability to bridge technical and business need gaps between our team as well as client and third-party stakeholders.
  

• Effective communicator in particular the ability to ask intelligent questions to gain understanding and solve client needs.
  

• Must be an analytical thinker and detail-oriented person who can flush out complete requirements and solve client problems in a dynamic setting.
  

• Demonstrate ability to use technical writing skills to distill complex information into terms practical use cases and value propositions that are relatable to our clients.
  

• Effective verbal and written communication skills as well as the ability to leverage interpersonal communication skills to build rapport and develop relationships with our clients.
  

• Excellent interpersonal communication organization and follow-through skills
  

• Strong time management skills rarely misses deadlines and has ongoing transparent communication with marketing and product management stakeholders.
  

• Strong sense of ownership/bias for action to deliver results.
  

• Demonstrated ability to work with minimum supervision; This is an individual contributor role and an essential collaborator role as well.
  

• Analytical and creative problem-solving skills.
  

• Previous experience of FinTech Industry highly preferred.
  

Considerations:

• This role will require you to travel up to 30% of the time all domestic travel.
  

• This role will be required to work flexible hours to meet with customers and prospects in all US time zones as well as interact with Global internal counterparts.