Software Development Manager, Infrastructure Reliability

Are you driven by innovation and complex problem-solving At Infrastructure Reliability Engineering we build scalable solutions that ensure the reliability of Amazons critical systems. Our team develops and operates tools that detect and prevent outages to maintain high availability across Amazons global infrastructure. Join us to architect solutions that directly impact millions of customers with the resources and support to make meaningful contributions.

The team at Amazon is responsible for building intelligent and real-time insights into service-to-service communications network traffic and event correlation across hundreds of Amazons critical fulfillment and robotics services. Our solutions support visibility into anomalous service behavior to prevent and quickly recover from incidents ensuring high availability to keep the Customer Promise.

We are seeking talented Software Development Manager to invent the next generation of agentic observability solutions at Amazon scale. As part of this dynamic and forward-thinking team youll have the opportunity to lead greenfield programs while collaborating with leaders and customers across Amazon. We foster a culture that encourages personal and professional growth empowering our team members to continually expand their skills and knowledge. If you are passionate about leading a high performance team whose tech stack includes ML back end front end and data engineering then this role is for you!


Key job responsibilities
- Building leading and growing diverse inclusive and high-performing engineering product teams including recruiting mentoring motivating promoting and performance management of engineers and scientists.
- Partner effectively with cross-functional teams including customers product managers stakeholders and leaders to ensure the successful delivery of product capabilities
- Timely execution and prioritization of goals for the team and effectively mitigating risks.
- Strategic leadership to create product roadmaps set the vision for the team and collaboratively partner with other stakeholder teams.
- Technical leadership including architecture and design discussions for science and engineering problems and technical deep dives to ensure resolution of root causes of complex issues.
- Manage the operational support of products at scale to ensure prevention and timely resolution of customer impactful problems.

A day in the life
Amazon offers a full range of benefits that support you and eligible family members including domestic partners. Benefits can vary by location the number of regularly scheduled hours you work length of employment and job status such as seasonal or temporary employment. The benefits that generally apply to regular full-time employees include:
1. Medical Dental and Vision Coverage
2. Maternity and Parental Leave Options
3. Paid Time Off (PTO)
4. 401(k) Plan

If you are not sure that every qualification on the list above describes you exactly wed still love to hear from you! At Amazon we value people with unique backgrounds experiences and skillsets. If youre passionate about this role and want to make an impact on a global scale please apply!


About the team
If you are passionate about developing robust highly available scalable agentic and automated systems at tremendous scale this is an excellent opportunity for you. Apply today to join our talented team!

- 3 years of engineering team management experience
- 7 years of working directly within engineering teams experience
- 3 years of designing or architecting (design patterns reliability and scaling) of new and existing systems experience
- 8 years of leading the definition and development of multi tier web services experience
- Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle including coding standards code reviews source control management build processes testing certification and livesite operations
- Experience partnering with product or program management teams
- Bachelors degree or foreign equivalent in Computer Science Engineering Mathematics or a related field

- Experience in communicating with users other technical teams and senior leadership to collect requirements describe software product features technical designs and product strategy
- Experience in recruiting hiring mentoring/coaching and managing teams of Software Engineers to improve their skills and make them more effective product software engineers
- Masters degree in computer science engineering mathematics or equivalent

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience qualifications and location. Amazon also offers comprehensive benefits including health insurance (medical dental vision prescription Basic Life & AD&D insurance and option for Supplemental life plans EAP Mental Health Support Medical Advice Line Flexible Spending Accounts Adoption and Surrogacy Reimbursement coverage) 401(k) matching paid time off and parental leave. Learn more about our benefits at TN Nashville - 175700.00 - 237700.00 USD annually