Site & Simulation Operations Manager

As a leading healthcare education organization Unitek Learnings family of schools helps students launch and accelerate their careers. Within Uniteks innovative School-in-a-Box model the Site & Simulation Operations Manager plays a vital role in ensuring the seamless delivery of high-quality hands-on educational experiences.

This position is responsible for managing day-to-day site operations while providing direct operational and technical support for simulation and skills-based learning activities. Working in close partnership with faculty the Site & Simulation Operations Manager ensures learning environments are fully prepared simulation activities are executed efficiently and students receive exceptional experiential learning opportunities. This role enhances instructional delivery by allowing faculty to focus on teaching while the operational foundation is expertly managed.

Site Operations & Program Coordination

• Serve as the on-site operational lead for School-in-a-Box instructional delivery.
• Coordinate daily site activities classroom usage lab scheduling and space readiness.
• Maintain site calendars in collaboration with the Manager of Faculty Planning & Scheduling to support labs simulations assessments/testing orientations and events.
• Ensure compliance with institutional policies accreditation requirements and safety standards.
• Act as a liaison between faculty campus leadership and external partners to support smooth program execution.

Simulation & Skills Lab Support

• Prepare simulation labs classrooms and mobile learning environments for scheduled instructional activities.
• Assist faculty with simulation setup including manikins task trainers equipment supplies and scenario materials.
• Support simulation delivery by managing room readiness equipment functionality timing and transitions.
• Assist with maintaining consistency and realism in simulated learning environments.
• Perform post-simulation breakdown reset and preparation for subsequent sessions.

Faculty Collaboration & Instructional Support

• Partner closely with full-time and adjunct faculty to anticipate instructional and simulation needs.
• Provide hands-on operational support during labs simulations skills practice and assessments as directed by faculty.
• Assist with setup and logistics for skills validations Objective Structured Clinical Examination (OSCE) and competency evaluations.
• Support debriefing workflows through environment reset and equipment organization.

Equipment Inventory & Environment Management

• Manage inventory of simulation equipment instructional supplies consumables and technology.
• Monitor equipment condition and coordinate maintenance repair and replacement.
• Ensure audiovisual systems computers and simulation technology are operational and ready for use.
• Track usage and manage reordering of supplies in alignment with budgetary guidelines.

Orientation Graduation & Event Planning

• Coordinate logistical planning and on-site execution for student orientations graduations and campus events.
• Support room setup audiovisual needs seating arrangements signage and materials distribution for events.
• Partner with campus leadership faculty and support teams to ensure events are organized professional and student-centered.
• Assist with scheduling space coordination and equipment setup for special programs ceremonies and community events.
• Serve as on-site operational support during events to ensure a positive experience for students families faculty and guests.

Assessments Testing  Proctoring Support and Proctor Management

• Support setup and administration of proctored exams skills assessments and standardized testing activities.
• Ensure testing environments meet security confidentiality and standardization requirements.
• Assist with documentation reporting and issue resolution related to assessments.
• Hire train schedule and manage a proctor pool as determined by the cohort sizes and test frequency

Training Documentation & Continuous Improvement

• Support onboarding and training for faculty and staff related to site workflows and simulation environment from an operational perspective
• Maintain site-specific checklists procedures and setup documentation to ensure consistency.
• Identify opportunities to improve operational efficiency simulation delivery and learning environment readiness.
• Participate in ongoing professional development related to simulation safety and educational best practices.

Other Duties as Assigned. 
Please note this position is located at our Trinity Hospital Partner Site in Ann Arbor MI.
This is a Full Time position with flexible schedule required which may include evenings and weekends. 

Qualifications :

• Associate degree or demonstrated transferable experience required; Bachelors degree preferred (healthcare education operations or related field).
• 24 years of experience in site operations laboratory support simulation environments or educational program coordination.
• Experience supporting hands-on or skills-based learning preferred.
• Strong organizational communication and problem-solving skills.
• Ability to work collaboratively in a fast-paced student-centered academic environment.

Preferred Skills & Competencies

• Knowledge of simulation-based education or healthcare training environments.
• Experience supporting mobile pop-up or non-traditional learning spaces.
• Proactive approach to operational planning and instructional support.
• High attention to detail with the ability to manage multiple priorities.
• Commitment to student success and educational excellence.

Additional Information :

For Full Time Employees We Offer:

• Medical Dental and Vision starting the 1st of the month following 30 days of employment
• 2 Weeks starting Vacation per year.  Increasing based on years of service with company
• 12 paid Holidays and 2 Floating Holiday
• 401K with company match
• Company Paid Life Insurance at 1xs your annual salary
• Leadership development and training for career advancement
• Tuition assistance and Forgiveness for you and your family up to 100% depending on program
• Relocation Assistance Available

Remote Work :

No

Employment Type :

Full-time