At Jabil (NYSE: JBL) we are proud to be a trusted partner for the worlds top brands offering comprehensive engineering supply chain and manufacturing solutions. With 60 years of experience across industries and a vast network of over 100 sites worldwide Jabil combines global reach with local expertise to deliver both scalable and customized solutions. Our commitment extends beyond business success as we strive to build sustainable processes that minimize environmental impact and foster vibrant and diverse communities around the globe.
Site Reliability Engineer (SRE)
Based onsite in Lexington KY
The Site Reliability Engineer (SRE) supports the development and operation of the organizations Application Performance Monitoring (APM) and Observability Platform. This role focuses on expanding the Grafana Tempo distributed tracing system into a comprehensive platform that delivers visibility into application performance service dependencies and overall system reliability.
This position operates within the Cloud and Platform Engineering team and partners closely with application engineers to improve instrumentation monitoring and reliability practices across services.
Key Responsibilities
Observability Platform Development
Support the deployment configuration and scaling of Grafana Tempo for distributed tracing
Integrate application services with OpenTelemetry instrumentation
Build and maintain Grafana dashboards and visualizations to surface performance insights
Assist in the design and evolution of the APM and observability platform architecture
Reliability & Performance Monitoring
Develop dashboards and telemetry pipelines to monitor service health and performance
Analyze distributed traces to identify latency bottlenecks and reliability risks
Support the definition and monitoring of Service Level Indicators (SLIs) and Service Level Objectives (SLOs)
Contribute to operational reviews and continuous reliability improvement initiatives
Platform Engineering
Support infrastructure deployment and automation for observability and monitoring systems
Operate observability components in Kubernetes-based environments
Manage telemetry pipelines for metrics traces and logs
Collaboration
Partner with application teams to instrument services using distributed tracing
Support incident investigations through telemetry analysis
Document monitoring strategies dashboards and observability architecture
Contribute to shared reliability practices across engineering teams
Requirements
Bachelors degree in Computer Science Engineering or a related field required
3 years of experience with a Masters degree or 5 years of experience with a Bachelors degree in:
Backend software development
Application performance monitoring (APM)
Site reliability engineering or production systems support
Proficiency working in Linux environments and using command-line tools
Programming or scripting experience (e.g. Go Python Bash)
Foundational understanding of networking and distributed systems
Preferred Qualifications
Experience with Kubernetes and containerized environments
Familiarity with observability tools such as Grafana Prometheus or similar platforms
Exposure to OpenTelemetry or distributed tracing systems
Experience with cloud platforms (AWS Azure or Google Cloud)
Benefits Package with Jabil
Along with growth stability and the opportunity to be challenged Jabil offers a competitive benefits package that includes:
Competitive Base Salary
Annual Bonus
Medical Dental Prescription Drug and Vision Insurance with HRA and HSA options
401K Match
Employee Stock Purchase Plan
Paid Time Off
Tuition Reimbursement
Life AD&D and Disability Insurance
Commuter Benefits
Employee Assistance Program
Pet Insurance
Adoption Assistance
Annual Merit Increases
Community Volunteer Opportunities
BE AWARE OF FRAUD: When applying for a job at Jabil you will be contacted via correspondence through our official job portal with a e-mail address; direct phone call from a member of the Jabil team; or direct e-mail with a e-mail address. Jabil does not request payments for interviews or at any other point during the hiring process. Jabil will not ask for your personal identifying information such as a social security number birth certificate financial institution drivers license number or passport information over the phone or via e-mail. If you believe you are a victim of identity theft contact the Federal Bureau of Investigations internet crime hotline () the Federal Trade Commission identity theft hotline () and/or your local police department. Any scam job listings should be reported to whatever website it was posted in.
Jabil including its subsidiaries is an equal opportunity employer and considers qualified applicants for employment without regard to race color religion national origin sex sexual orientation gender identity age disability genetic information veteran status or any other characteristic protected by law.
Accessibility Accommodation
If you are a qualified individual with a disability you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access site as a result of your disability. You can request a reasonable accommodation by sending an e-mail to or calling with the nature of your request and contact information. Please do not direct any other general employment related questions to this e-mail or phone number. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to.
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#AWorldofPossibilities
Required Experience:
IC
At Jabil (NYSE: JBL) we are proud to be a trusted partner for the worlds top brands offering comprehensive engineering supply chain and manufacturing solutions. With 60 years of experience across industries and a vast network of over 100 sites worldwide Jabil combines global reach with local experti...
At Jabil (NYSE: JBL) we are proud to be a trusted partner for the worlds top brands offering comprehensive engineering supply chain and manufacturing solutions. With 60 years of experience across industries and a vast network of over 100 sites worldwide Jabil combines global reach with local expertise to deliver both scalable and customized solutions. Our commitment extends beyond business success as we strive to build sustainable processes that minimize environmental impact and foster vibrant and diverse communities around the globe.
Site Reliability Engineer (SRE)
Based onsite in Lexington KY
The Site Reliability Engineer (SRE) supports the development and operation of the organizations Application Performance Monitoring (APM) and Observability Platform. This role focuses on expanding the Grafana Tempo distributed tracing system into a comprehensive platform that delivers visibility into application performance service dependencies and overall system reliability.
This position operates within the Cloud and Platform Engineering team and partners closely with application engineers to improve instrumentation monitoring and reliability practices across services.
Key Responsibilities
Observability Platform Development
Support the deployment configuration and scaling of Grafana Tempo for distributed tracing
Integrate application services with OpenTelemetry instrumentation
Build and maintain Grafana dashboards and visualizations to surface performance insights
Assist in the design and evolution of the APM and observability platform architecture
Reliability & Performance Monitoring
Develop dashboards and telemetry pipelines to monitor service health and performance
Analyze distributed traces to identify latency bottlenecks and reliability risks
Support the definition and monitoring of Service Level Indicators (SLIs) and Service Level Objectives (SLOs)
Contribute to operational reviews and continuous reliability improvement initiatives
Platform Engineering
Support infrastructure deployment and automation for observability and monitoring systems
Operate observability components in Kubernetes-based environments
Manage telemetry pipelines for metrics traces and logs
Collaboration
Partner with application teams to instrument services using distributed tracing
Support incident investigations through telemetry analysis
Document monitoring strategies dashboards and observability architecture
Contribute to shared reliability practices across engineering teams
Requirements
Bachelors degree in Computer Science Engineering or a related field required
3 years of experience with a Masters degree or 5 years of experience with a Bachelors degree in:
Backend software development
Application performance monitoring (APM)
Site reliability engineering or production systems support
Proficiency working in Linux environments and using command-line tools
Programming or scripting experience (e.g. Go Python Bash)
Foundational understanding of networking and distributed systems
Preferred Qualifications
Experience with Kubernetes and containerized environments
Familiarity with observability tools such as Grafana Prometheus or similar platforms
Exposure to OpenTelemetry or distributed tracing systems
Experience with cloud platforms (AWS Azure or Google Cloud)
Benefits Package with Jabil
Along with growth stability and the opportunity to be challenged Jabil offers a competitive benefits package that includes:
Competitive Base Salary
Annual Bonus
Medical Dental Prescription Drug and Vision Insurance with HRA and HSA options
401K Match
Employee Stock Purchase Plan
Paid Time Off
Tuition Reimbursement
Life AD&D and Disability Insurance
Commuter Benefits
Employee Assistance Program
Pet Insurance
Adoption Assistance
Annual Merit Increases
Community Volunteer Opportunities
BE AWARE OF FRAUD: When applying for a job at Jabil you will be contacted via correspondence through our official job portal with a e-mail address; direct phone call from a member of the Jabil team; or direct e-mail with a e-mail address. Jabil does not request payments for interviews or at any other point during the hiring process. Jabil will not ask for your personal identifying information such as a social security number birth certificate financial institution drivers license number or passport information over the phone or via e-mail. If you believe you are a victim of identity theft contact the Federal Bureau of Investigations internet crime hotline () the Federal Trade Commission identity theft hotline () and/or your local police department. Any scam job listings should be reported to whatever website it was posted in.
Jabil including its subsidiaries is an equal opportunity employer and considers qualified applicants for employment without regard to race color religion national origin sex sexual orientation gender identity age disability genetic information veteran status or any other characteristic protected by law.
Accessibility Accommodation
If you are a qualified individual with a disability you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access site as a result of your disability. You can request a reasonable accommodation by sending an e-mail to or calling with the nature of your request and contact information. Please do not direct any other general employment related questions to this e-mail or phone number. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to.
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