Service Support Specialist / Valet Grubbs Family of Dealerships

Join a team that takes pride in delivering a premium ownership experience.

At Grubbs Family of Dealerships our Service Support Specialists are the first impression and the lasting memory for every customer who visits our service drive. This is more than a valet role. Its a front-line position on a high-performing team that values professionalism hustle and genuine hospitality.

What Youll Do:

Deliver a Premium Customer Experience

• Greet every customer entering the service drive with a warm professional welcome
• Assist customers with their needs and confidently direct them to the right advisor or department
• Retrieve vehicles for customers at pickup waiting at the car and thanking them personally for their business
• Install protective coverings (seat covers steering wheel covers floor mats) in every vehicle before service begins

Keep Operations Moving

• Transport customer and dealership vehicles in and out of the service drive to support customer workflow
• Park and retrieve inventory and customer vehicles safely and efficiently
• Assist with loaner vehicle preparation and return check-in ensuring cars are clean fueled and ready for the next customer
• Support the service team with day to day operational needs as directed by Service Advisors Service Technicians and the Service Director

Own the Environment

• Maintain a clean organized service drive and vehicle lot that reflects the Grubbs standard
• Keep lots neat and arranged in accordance with dealership display guidelines
• Properly dispose of waste and maintain cleanliness throughout the service department
• Flag any vehicle condition concerns discovered during final inspection to management before customer delivery

What Were Looking For:

• Prior valet porter or automotive service experience is a plus but a great attitude and willingness to learn go a long way
• Excellent interpersonal skills with a natural ability to make customers feel welcome and valued
• A professional polished appearance in compliance with Grubbs dress code standards
• Strong situational awareness knowing who to involve and when to escalate
• Physically active role: must be comfortable standing walking bending squatting and kneeling throughout the day
• Responsible detail oriented and trustworthy when handling customer and dealership assets
• Valid drivers license with a clean driving record

Schedule & Availability

This is a full time 40 hour per week position.

WhyGrubbs

Grubbs Family of Dealerships is a respected multi brand automotive group with deep roots across Texas. We invest in our people maintain high standards and take pride in the experience we deliver both to our customers and our team members.

If you take pride in your work carry yourself with professionalism and want to be part of something bigger than a job we want to hear from you.

Grubbs maintains a strong policy of Equal Employment Opportunity for all associates. We hire train promote and compensate associates based on personal and professional competence and potential for advancement without regard for race color religion sex national origin age marital status disability or citizenship as well as other classifications protected by applicable federal state or local laws.