Senior Tech lead

Core Responsibilities

• Drive technical design for team initiatives. Translate product direction and architectural guidance into clear technical approaches that engineers can execute with confidence.
• Stay deeply hands on. Contribute to design and implementation review code and technical changes and lead by example through strong engineering practices.
• Guide day to day technical decision making. Help engineers navigate tradeoffs resolve complex technical problems and choose solutions that balance quality performance and long term maintainability.
• Uphold high engineering standards. Reinforce expectations around reliability scalability security testing and operational readiness across the teams work.
• Mentor engineers through technical growth. Provide practical coaching feedback and technical guidance that helps teammates strengthen skills and judgment.
• Leverage cloud first and AI assisted engineering practices. Use modern cloud platforms and AI enabled tools to reduce friction improve code quality and accelerate delivery.
• Identify and address technical risks and impediments. Surface concerns early simplify constraints where possible and partner with architects or subject matter experts when deeper alignment is needed.
• Collaborate closely with the Delivery Manager and Product partners. Align on technical direction sequencing and dependencies to support effective delivery.
• Foster a culture of learning and continuous improvement. Encourage experimentation reflection and thoughtful evolution of technical approaches and team practices.
• Contribute beyond immediate team. Participate in cross team initiatives planning discussions and special projects that strengthen engineering practices across the organization.

REQUIREMENTS

Full-stack

• 8 years of software development experience including 2 year in a Technical Lead
• Strong experience designing and delivering production grade software in cloud based environments
• Demonstrated technical leadership through hands on contribution mentoring and technical guidance
• A quality first mindset with experience building reliable scalable and observable systems
• Comfort using AI assisted engineering tools to improve developer productivity code quality and delivery flow
• Ability to collaborate effectively with engineering managers product partners and cross functional stakeholders
• Familiarity with CI/CD pipelines and tooling with preference for GitHub-based workflows
• Strong backend development skills using Java Springboot ECS Docker Typescript NodeJS in Agile environment with Jira and confluence knowledge
• Experience with frontend development technologies (Angular/React JavaScript/Typescript CSS Jest)
• Proficiency in Python.
• Proficiency in DevOps concepts tools and continuous delivery pipelines specifically Git Github Splunk
• Proficiency in AWS technologies: CloudFront S3 ECS IAM KMS DynamoDB Lambda SNS SQL Cloudformation API Gateway
• Proficiency in authentication and authorization eg auth0 oidc Active Directory
• Proficiency in Relational database SQL Cache eg. Redis and data modeling
• Proficiency in Shell scripting bash linux/unix environment powershell in Windows environment
• Claude Code

• optional skillset:

Genesys Honeycomb Grafana AWS Glue Athena