Itron is innovating new ways for utilities and cities to manage energy and water. We create a more resourceful world to protect essential resources for today and tomorrow. Join us.
Supporting the Itron Customer Success organization the Program Manager drives clarity alignment and delivery excellence across a portfolio of strategic and operational initiatives. This role blends lean PMO practices pragmatic process design and handson program coordination to ensure teams deliver outcomes effectively without unnecessary overhead. Acting as a collaborative connector across teams the Program Manager enables predictable execution transparent communication and continuous improvement aligned with a customercentric mindset in the Utilities & Energy technology space.
Duties & Responsibilities
Program Coordination: Lead crossfunctional programs with an accountable and collaborative approach ensuring alignment on scope timelines risks and dependencies to deliver customer-focused outcomes.
Lean PMO Practices: Establish and maintain agile lightweight governance frameworks (cadence intake reporting) that promote clarity while reducing friction and enabling innovative delivery practices.
Process Management: Design document and continuously refine authentic and scalable processes that enhance consistency efficiency and customer value across teams.
Portfolio Visibility: Maintain a consolidated transparent view of all programs and projects proactively surfacing risks interdependencies and capacity constraints to support informed decision-making.
Stakeholder Communication: Deliver concise actionable updates to leadership and stakeholders emphasizing outcomes accountability and decisions needed to move initiatives forward.
Risk & Issue Management: Identify and manage program-level risks with an agile and proactive approach developing mitigation strategies that protect delivery timelines and customer commitments.
Continuous Improvement & Resource Optimization: Allocate budget talent and tools effectively across competing priorities partnering with teams to streamline workflows eliminate bottlenecks and improve delivery predictability.
Tooling & Reporting: Develop simple innovative dashboards trackers and templates that drive transparency and support datadriven decisions.
Team Enablement: Coach project managers and contributors to build capability in planning communication and process adoption fostering a collaborative and high-performing environment.
Change Management: Lead the operational and cultural change required to adopt new processes and realize program outcomes ensuring alignment with organizational goals and customer impact.
Required Skills & Experience
10 years of program/project management experience in dynamic multiproject environments ideally within technology or Utilities & Energy sectors
Proven ability to operate with accountability while managing multiple concurrent initiatives with clarity focus and resilience
Strong critical thinking and analytical skills to navigate complex challenges and make informed datadriven decisions
Experience managing cross-project dependencies and coordinating interconnected timelines across teams
Demonstrated conflict resolution skills with the ability to influence outcomes and build alignment across diverse stakeholders without direct authority
Excellent communication and facilitation skills with the ability to engage both technical and nontechnical audiences in a collaborative and authentic manner
Experience with process mapping workflow design and operational improvement initiatives
Strong ability to simplify processes reduce inefficiencies and avoid unnecessary bureaucracy while maintaining governance standards
Proficiency with collaboration and project tools (e.g. Jira Smartsheet Microsoft Teams)
Experience building dashboards and using lean metrics to drive insights and performance improvements
Current PMP certification or equivalent program management credential
Preferred Skills & Experience
Experience in PMO business operations or process improvement roles within a customer-centric technology organization
Background in services consulting or SaaS environments supporting Utilities & Energy customers
Experience working with global or distributed teams in a collaborative agile environment
Familiarity with agile hybrid or iterative delivery methodologies
Demonstrated ability to influence without authority and build trusted partnerships across teams and leadership levels
Six Sigma Green Belt or equivalent continuous improvement certification
Track record of driving innovative program approaches that enhance scalability efficiency and customer outcomes
Benefits Info: This position also includes a competitive benefit package including; financial social health and wellbeing programs paid vacation 401k matching employee stock purchase program hybrid work schedule and more!
The successful candidates starting salary will be determined based on permissible non-discriminatory factors such as skills and experience and may vary by location. The base salary is $00 annually. This position is eligible for our annual bonus program.
#LI-EP1
Itron is committed to building an inclusive and diverse workforce and providing an authentic workplace experience for all employees. If you are excited about this role but your past experiences dont perfectly align with every requirement we encourage you to apply the end you may be just who we are looking for!
The successful candidates starting wage will be determined based on permissible non-discriminatory factors such as skills and experience.
Itron is proud to be an Equal Opportunity Employer. If you require an accommodation to apply please contact a recruiting representative at 1- or email .
Itron is transforming how the world manages energy water and city services. Our trusted intelligent infrastructure solutions help utilities and cities improve efficiency build resilience and deliver safe reliable and affordable service. With edge intelligence we connect people data insights and devices so communities can better manage the essential resources they rely on to live. Join us as we create a more resourceful world:
Required Experience:
Manager
Itron is innovating new ways for utilities and cities to manage energy and water. We create a more resourceful world to protect essential resources for today and tomorrow. Join us.Supporting the Itron Customer Success organization the Program Manager drives clarity alignment and delivery excellence ...
Itron is innovating new ways for utilities and cities to manage energy and water. We create a more resourceful world to protect essential resources for today and tomorrow. Join us.
Supporting the Itron Customer Success organization the Program Manager drives clarity alignment and delivery excellence across a portfolio of strategic and operational initiatives. This role blends lean PMO practices pragmatic process design and handson program coordination to ensure teams deliver outcomes effectively without unnecessary overhead. Acting as a collaborative connector across teams the Program Manager enables predictable execution transparent communication and continuous improvement aligned with a customercentric mindset in the Utilities & Energy technology space.
Duties & Responsibilities
Program Coordination: Lead crossfunctional programs with an accountable and collaborative approach ensuring alignment on scope timelines risks and dependencies to deliver customer-focused outcomes.
Lean PMO Practices: Establish and maintain agile lightweight governance frameworks (cadence intake reporting) that promote clarity while reducing friction and enabling innovative delivery practices.
Process Management: Design document and continuously refine authentic and scalable processes that enhance consistency efficiency and customer value across teams.
Portfolio Visibility: Maintain a consolidated transparent view of all programs and projects proactively surfacing risks interdependencies and capacity constraints to support informed decision-making.
Stakeholder Communication: Deliver concise actionable updates to leadership and stakeholders emphasizing outcomes accountability and decisions needed to move initiatives forward.
Risk & Issue Management: Identify and manage program-level risks with an agile and proactive approach developing mitigation strategies that protect delivery timelines and customer commitments.
Continuous Improvement & Resource Optimization: Allocate budget talent and tools effectively across competing priorities partnering with teams to streamline workflows eliminate bottlenecks and improve delivery predictability.
Tooling & Reporting: Develop simple innovative dashboards trackers and templates that drive transparency and support datadriven decisions.
Team Enablement: Coach project managers and contributors to build capability in planning communication and process adoption fostering a collaborative and high-performing environment.
Change Management: Lead the operational and cultural change required to adopt new processes and realize program outcomes ensuring alignment with organizational goals and customer impact.
Required Skills & Experience
10 years of program/project management experience in dynamic multiproject environments ideally within technology or Utilities & Energy sectors
Proven ability to operate with accountability while managing multiple concurrent initiatives with clarity focus and resilience
Strong critical thinking and analytical skills to navigate complex challenges and make informed datadriven decisions
Experience managing cross-project dependencies and coordinating interconnected timelines across teams
Demonstrated conflict resolution skills with the ability to influence outcomes and build alignment across diverse stakeholders without direct authority
Excellent communication and facilitation skills with the ability to engage both technical and nontechnical audiences in a collaborative and authentic manner
Experience with process mapping workflow design and operational improvement initiatives
Strong ability to simplify processes reduce inefficiencies and avoid unnecessary bureaucracy while maintaining governance standards
Proficiency with collaboration and project tools (e.g. Jira Smartsheet Microsoft Teams)
Experience building dashboards and using lean metrics to drive insights and performance improvements
Current PMP certification or equivalent program management credential
Preferred Skills & Experience
Experience in PMO business operations or process improvement roles within a customer-centric technology organization
Background in services consulting or SaaS environments supporting Utilities & Energy customers
Experience working with global or distributed teams in a collaborative agile environment
Familiarity with agile hybrid or iterative delivery methodologies
Demonstrated ability to influence without authority and build trusted partnerships across teams and leadership levels
Six Sigma Green Belt or equivalent continuous improvement certification
Track record of driving innovative program approaches that enhance scalability efficiency and customer outcomes
Benefits Info: This position also includes a competitive benefit package including; financial social health and wellbeing programs paid vacation 401k matching employee stock purchase program hybrid work schedule and more!
The successful candidates starting salary will be determined based on permissible non-discriminatory factors such as skills and experience and may vary by location. The base salary is $00 annually. This position is eligible for our annual bonus program.
#LI-EP1
Itron is committed to building an inclusive and diverse workforce and providing an authentic workplace experience for all employees. If you are excited about this role but your past experiences dont perfectly align with every requirement we encourage you to apply the end you may be just who we are looking for!
The successful candidates starting wage will be determined based on permissible non-discriminatory factors such as skills and experience.
Itron is proud to be an Equal Opportunity Employer. If you require an accommodation to apply please contact a recruiting representative at 1- or email .
Itron is transforming how the world manages energy water and city services. Our trusted intelligent infrastructure solutions help utilities and cities improve efficiency build resilience and deliver safe reliable and affordable service. With edge intelligence we connect people data insights and devices so communities can better manage the essential resources they rely on to live. Join us as we create a more resourceful world:
Job Location:
Yearly Salary:
Posted on:
Vacancies:
