Salesforce Technical Project Manager
Job Location:
Durham, NC - USA
Monthly Salary:
Not Disclosed
Posted on:
7 hours ago
Vacancies:
1 Vacancy
Job Summary
Role: Project Manager -Salesforce
Location: Remote or Durham NC
Duration: Full Time (Permanent)
Must Have Technical/Functional Skills
Salesforce Agile Project Management exp
Roles & Responsibilities
- We are seeking a highly experienced Salesforce Technical Project Manager to lead the implementation of Salesforce Agentforce for customer service operations on Salesforce Service Cloud.
- The ideal candidate will bring a strong blend of project leadership and deep technical expertise in Service Cloud and Agentforce ensuring successful delivery aligned with business outcomes and strategic objectives
- Manage end-to-end Salesforce project lifecycle (initiation planning execution delivery)
- Define scope timelines milestones and deliverables
- Ensure projects are delivered on time within scope and budget
- Track project progress and provide regular status updates
- Act as the primary interface between business stakeholders and technical teams
- Lead Agile ceremonies (sprint planning stand-ups retrospectives)
- Coordinate cross-functional teams: Developers Administrators QA engineers Architects
- Remove blockers and ensure team productivity
- Identify assess and mitigate project risks
- Ensure adherence to quality standards and testing processes
- Oversee UAT release management and deployment cycles
- Ensure adherence to Salesforce development standards and governance
- Drive DevOps and CI/CD practices
- Maintain documentation for solution design and processes
Generic Managerial Skills If any:
- 15 20years of IT experience 8 years in Salesforce project delivery or technical leadership roles
- Proven experience managing large-scale Salesforce implementations
- Experience with Agile/Scrum methodologies
- Strong planning estimation and risk management skills
- Familiarity with Jira / Azure DevOps / MS Project
- Excellent communication and stakeholder management
- Leadership and decision-making skills
- Problem-solving mindset
- Preferred certification PMP / PRINCE2 / Certified Scrum Master (CSM) / SAFe
- Experience with multi-cloud Salesforce implementations and Agentforce Delivery exp
Education: Bachelors degree