Sales Specialist US Based

Why This Role Exists

We are scaling our US operations and need high-energy business-to-consumer (B2C) closers to turn warm leads into long term customers. At HelpGrid you arent just making calls; you are the driving force behind our revenue growth and the first point of connection for our US based clients. If you thrive in a fast-paced environment and love hitting targets this opportunity is for you.

What Youll Own

• The Full Sales Cycle: Managing warm leads from the initial hello to the final yes.
• Relationship Building: Quickly establishing rapport with US-based prospects to understand their needs.
• Strategic Selling: Mastering the art of upselling and cross-selling to maximize every interaction.
• Data Integrity: Maintaining a clean CRM to ensure no opportunity falls through the cracks.

What Success Looks Like

• First 30 Days: Complete our intensive sales training master the product scripts and begin hitting your daily call volume targets.
• Day 90 and Beyond: Consistently meet or exceed monthly conversion targets and maintain high CSAT (Customer Satisfaction) scores by providing value-driven solutions.

What Were Looking For

• Proven Sales Experience: Experience in BPO/Call Center environments preferably supporting U.S. campaigns within industries such as Telecom SaaS Insurance or similar high-volume sales environments.
• Objection Handlers: You dont see a no as a dead end but as a challenge to find a better solution.
• Tech Savvy: Comfortable navigating CRMs and multiple tools while maintaining a high-energy conversation.
• Strong Communication Skills: Excellent verbal English skills with the ability to adapt naturally to various personas.
• Results-Driven: You enjoy targets performance metrics and being rewarded for strong results.

Who Thrives Here

Youll do well here if you are:

• Competitive but coachable
• Self-motivated and disciplined
• Energised by targets and incentives
• Positive under pressure
• Hungry to grow your earnings and career

Were building a team of people who enjoy winning individually while supporting each other as a team.

Whats In It For You

• Uncapped Earning Potential: Enjoy a competitive base pay and uncapped commissions.

• Work-Life Balance:

  • Fully Remote: Work from the comfort of your home office
  • Two (2) Consecutive Days Off each week
  • Paid Time Off and Holiday Pay

• Fully-Paid Training

• Career Growth: We prioritize internal promotions; your success here leads directly to leadership or specialist paths.

• Culture of Recognition: From Top Performer awards to shout-outs in our high-energy team huddles plus exciting performance-based rewards and recognition experiences for top achievers.

Interview Process

1. Recruiter Screen: A quick chat to discuss your sales background and goals.
2. Mock Call / Roleplay Interview: Show us your skills in a simulated sales scenario. Meet your future leader and discuss the teams vision.

About HelpGrid

HelpGrid is a performance-driven growth partner for eCommerce brands in the health and wellness space. We specialize in abandoned cart recovery post-sale engagement and customer support helping our clients recover 1015% more revenue from existing traffic.

Last year alone our work generated over $35 million in additional revenue for our clients.

What began as a small support team has grown into a technology-enabled revenue engine. We have built internal tools to optimize customer conversations scale operations and deepen engagement and we are now evolving those tools into software products powered by AI and automation.

Join us and help build the future of remote sales.

We are an Equal Opportunity Employer!

We are committed to equality of opportunity welcoming diverse candidates and promoting a work environment free from discrimination on grounds of race colour ancestry national/regional or ethnic origin religious beliefs sex gender identity sexual orientation marital status family status national origin age or physical impairments.