Sales & Digital Content Coordinator
Mansfield, OH - USA
Job Summary
Sales & Digital Content Coordinator
Reports To: Vice President of Sales
Position Overview
Edge Plastics is seeking a highly organized technology-driven professional to join our team as a Sales & Digital Content Coordinator. This role combines sales support customer service digital content management and administrative coordination in a fast-paced business environment.
The ideal candidate is detail-oriented adaptable and highly proficient with computers and digital tools. Success in this position requires strong Microsoft Excel skills accurate data entry abilities experience working with digital photography and image editing and the ability to quickly learn customer systems and software platforms.
This is an excellent opportunity for someone who enjoys both analytical and creative work while supporting a growing sales organization.
Key Responsibilities
The list is a comprehensive list meant to represent the most common or important duties of the position. Other duties may be required and/or assigned.
Sales & Customer Support
- Review customer orders for pricing accuracy shipping compliance and customer-specific requirements
- Assist with preparation of reports presentations and sales materials for leadership and customer meetings
- Respond to customer inquiries and support requests through Outlook customer portals and other communication platforms
- Provide professional customer service and coordinate with the sales team to ensure timely follow-up and issue resolution
- Maintain customer pricing product and sales information with high attention to detail
Digital Content & Photography
- Capture edit organize and maintain high-quality digital product images using phone or camera technology
- Upload and manage product images and content across customer portals internal databases and shared drives
- Support development of product catalogs PowerPoint presentations digital marketing materials and promotional content
- Maintain organized electronic files and digital assets for quick team access and retrieval
Data Entry & Systems Management
- Perform accurate and efficient data entry across spreadsheets databases and customer systems
- Maintain pricing documentation product information and customer records using Microsoft Excel and related software
- Assist with retail portal setup product maintenance and online system updates
- Conduct pricing survey entry and reporting from retail store visits
- Learn and navigate multiple customer portals and business software platforms
Operations & Team Support
- Coordinate sample inventory shipments and showroom organization
- Assist with trade show preparation including product samples booth materials and shipping coordination
- Prepare vendor agreements and administrative documentation for leadership review
- Support compliance documentation and certificate tracking requirements
- Collaborate across departments as a flexible and dependable team player
Qualifications
Education & Experience
- Associates or Bachelors Degree preferred or equivalent professional experience
- 2 years of experience in sales support administrative support customer service marketing support or related roles
- Experience working in a business-to-business environment preferred
- Valid Drivers License
Technical Skills
- Strong computer proficiency with Microsoft Office especially Excel Outlook and PowerPoint
- Experience with data entry spreadsheets and digital file organization
- Comfortable learning new software systems customer portals and online tools
- Experience taking and editing digital product photos preferred
- Familiarity with image editing file management or digital content organization is a plus
- Experience with Photoshop or other image editing programs a plus
Professional Skills
- Exceptional organizational and multitasking abilities
- Strong attention to detail and accuracy
- Excellent written and verbal communication skills
- Ability to prioritize tasks and adapt in a fast-paced environment
- Self-motivated with strong follow-through and problem-solving abilities
- Positive attitude with a collaborative team-oriented mindset
Physical Requirements
- Ability to walk bend twist with occasional lifting/moving up to 60 pounds
- Ability to sit/stand work on a computer for prolonged periods of time
- Flexibility for occasional evenings/weekends as urgent business needs dictate
Starting Annual Salary: $53000-$58000 based on experience
Why Join Edge Plastics
At Edge Plastics youll work closely with leadership in a collaborative environment where your technical skills creativity and organizational abilities directly contribute to company growth and customer success. This position offers hands-on experience across sales support digital content management customer service and business operations while providing opportunities for continued professional development.
Edge Plastics offers a full array of group benefits to include: Medical Dental Vision insurance Voluntary Short term and Long Term Disability Company Paid and Voluntary Life Insurance 401K with a Company Match Paid Time off Sick time and Tuition Reimbursement.
Edge Plastics Inc. is committed to equal employment opportunity and providing reasonable accommodations consistent with applicable federal state and local laws.
Required Experience:
IC
About Company
Edge Plastics Inc. is an injection molding manufacturing company located in Mansfield, Ohio. We manufacture household, commercial, recreational, and industrial storage containers for large and small retailers across the United States and Canada. It's an exciting time at Edge! Our comp ... View more