Research Program Coordinator, OCRCCI

Site: The Brigham and Womens Hospital Inc.

Mass General Brigham relies on a wide range of professionals including doctors nurses business people tech experts researchers and systems analysts to advance our mission. As a not-for-profit we support patient care research teaching and community service striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary

The mission of the Office of Clinical Research (OCR) Center for Clinical Investigation (CCI) is to strengthen the culture for clinical research at the Brigham and Womens Hospital and across Mass General Brigham by building services helpful to clinical investigators and facilitating the success of individual investigators.

Working very independently and under very general supervision from a manager provides support to clinical research studies. May be responsible for the following activities: making independent judgment of study related visits on the outpatient floors advising study teams of the implementation of the research visits scheduling potential participants for clinical trials maintaining and updating data generated by the study and overseeing the work of more entry level staff.

Under supervision of the CCI Outpatient Manager the Research Program Coordinator is responsible for overseeing the scheduling tracking and collection of data for research subjects in the CCI outpatient units maintaining unit readiness for visits optimizing CCI resources in support of visits and assisting as needed on special CCI projects.

Principal Duties And Responsibilities

• Greet outpatient research subjects at CCI locations check subjects in and out notify investigators/study that subjects have arrived and facilitate visit to ensure quality and a positive experience.
• Collect subject information at the time of check in and update subject record.
• Prepare patients for their visit examination procedure and/or treatment in accordance with established procedures. As instructed document the reason for the visit based on information received from the patient. Use recognized and accurate medical terminology and abbreviations in all documentation.
• Understand respect and demonstrate patient confidentiality in all endeavors. Understand the legal ramifications of violating any component of patient confidentiality. Understand and demonstrate the protocol and related procedures for the release of patient information.
• Maintain outpatient rooms and ensure that necessary supplies/linens are available for all research studies.
• Assist in monitoring relevant expiration dates and established maintenance schedules.
• Assist in maintaining medical supply inventories including monitoring relevant expiration dates.
• Order all administrative and processing supplies for the outpatient units. Track all supplies and ensure stocking is adequate and consistent.
• Perform receptionist clerical and other functions as needed to support the efficient operation of the practice unless such duties are specifically prohibited or by any relevant statue or regulation or unless such duties require other certification or training which has not been achieved.
• All other projects and assists with other administrative and research operational duties on an as needed basis in a manner consistent with BWH etiquette.
• In conjunction with the CCI Administrators continuously assess and improve the efficiency of systems and processes.
• Maintain a current knowledge of Federal (HIPPA GCP FDA etc) State and Hospital Laws Regulations and guidelines governing human subject research: attends educational and professional seminars.
• Assure Compliance with BWH/MGB JCAHO NCRR OSHA DPH and state and federal regulations.
• Assist in the compilation and preparation of data as requested from internal and external constituents.
• Verify check in and out times.
• Support census activities.
• As assigned assist in the creation of monthly reports of usage at the CCIs Inpatient and Outpatients Units.
• Work with CCI groups to complete all reporting requirements related to the Harvard Clinical and Translational Science Center.
• Backup to receive outpatient research scheduling requests via e-mail and schedule subjects appropriately based on the availability of rooms at the CCI Research Outpatient Centers
• Assist inpatient scheduling activities including monitoring requests via e-mail; tracking progress and assisting CCI Nurse Manager or inpatient unit coordinator to facilitate the process.
• Provide scheduling support to the Tower 9AB Research Unit Coordinator as needed.
• Communicate with study teams and CCI administration regarding scheduling discrepancies and issues.
• Respond to all visit requests within 24 hours
• Undertake special projects assigned.

Education
High School Diploma or Equivalent required and Associates Degree Related Field of Study preferred

Can this role accept experience in lieu of a degree
No

Licenses and Credentials

Experience
Administrative or program support experience. 0-1 year required

Relevant experience in academic health center is preferred
Knowledge of and experience with research related activities preferred.

Knowledge and Skills

- Ability to prioritize delegate and manage multiple projects and responsibilities simultaneously.
- Basic financial/accounting skills.
- Strong oral and written communication skills.

Onsite

221 Longwood Avenue

40

Regular

Day (United States of America)

Pay Range

$19.81 - $28.30/Hourly

Grade

3

At Mass General Brigham we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive and any offer extended will take into account your skills relevant experience if applicable education certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however it does not encompass all elements contributing to your total compensation addition to competitive base pay we offer comprehensive benefits career advancement opportunities differentials premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.

2200 The Brigham and Womens Hospital Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religious creed national origin sex age gender identity disability sexual orientation military service genetic information and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process to perform essential job functions and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973 the Vietnam Veterans Readjustment Act of 1974 and Title I of the Americans with Disabilities Act of 1990 applicants who require accommodation in the job application process may contact Human Resources at .

Mass General Brigham Competency Framework