Quality Management Coordinator

Under general supervision with latitude for independent judgment and initiative assists in the planning organizing controlling and coordinating of administrative and office operations in a variety of organizational settings and modalities in the delivery of business and management support systems health care and patient support systems. Integrates these programs functions and services with other hospitals and Central Office sectors to maximize optimal levels of performance in the coordinations of such activities.

General tasks and responsibilities will include:

1. Conducts studies related to the service/program and analyzes modifications and development of systems and procedures to improve departmental operations. Makes recommendations and implements.
2. Assists in planning for the service/program through consultation with management and professional staff and other associated health care fields in order to coordinate joint patient and management objectives.
3. Serves as liaison between department administrative technical and professional divisions and Central Office management.
4. Responsible for coordinating IPRO correspondences with Medicaid Medicare and Managed Care Plans (MCPs) and other stakeholders ensuring timely and accurate completion of each correspondence is sent and received.
5. Assists in budgetary planning reviews operating costs performs cost studies and prepares department budgets.
6. Assists in planning development and may conduct training programs to maintain proficiency of personnel and for use of new equipment and implementation of methods and procedures.
7. Evaluates office production revises procedures or devises new forms or methods to improve efficiency of work flow.
8. Reviews official directives and correspondence to ascertain such data as changes prescribed in Corporate facility or department programs policies procedures and new assignments or responsibilities delegated to office.
9. Establishes uniform correspondence procedures and style practices. Formulates procedures for systematic retention protection retrieval transfer and disposal of records.
10. May provide for administrative supervision for a program of comprehensive health service of professional and non-professional staff and related health care personnel.
11. Is responsible for employee supervision performance and employee development of assigned personnel in areas of responsibility and accountability.
12. Supervises the office administration and office record keeping activities of the department.
13. Assigns and schedules staff on basis of workload space and equipment.
14. Reviews prepares and rewrites operational manuals and procedures.
15. May represent the departmental administrator in external contracts with community organizations and agencies as required.

Skills:

• Three years experience
• full-time experience in a supervisory or administrative capacity in business or management systems general administration health care and medical/patient systems administration; OR
• A satisfactory combination of education training and experience.
• Effective verbal and written communication
• Knowledge of and ability to perform statistical collection & analysis
• Competence in word processing and spreadsheets
• Knowledge of database use helpful

Education:

• A Baccalaureate Degree from an accredited college or university in Business Administration Community Health Psychology or related discipline with one year of full-time experience in a supervisory or administrative capacity in business or management systems general administration health care and medical/patient systems administration; or A satisfactory combination of education training and experience.
• High School Diploma or equivalent with five years of clerical experience or an Associate Degree with specialization in secretarial science or a satisfactory combination of education training and experience.

Schedule Notes:

• 9:00 AM-5:00 PM

Hours Per Day:

• 7.50

Hours Per Week

• 35.00

Department:

• QUALITY MANAGEMENT

ATD Technology LLC is a certified minority woman owned business that creates opportunities to match qualified individuals with client programs while meeting all parties financial and technical goals. ATD is a full service provider with offerings in Contract Permanent and Temp-to-Perm staffing solutions. We serve Fortune 1000 mid cap and small cap companies in the Commercial Public and Government sectors.