Project Delivery Manager Supply Chain, WMS Softeon

This role is responsible for leading end-to-end customer implementations and guiding clients through the successful adoption of Softeons supply chain solutions. The Project Delivery Manager acts as a trusted advisor to customers combining strong warehouse operations knowledge deep product understanding and leadership skills to deliver successful project outcomes and drive measurable business value. The ideal candidate is a proactive problem solver with a strong sense of ownership capable of leading cross-functional teams while aligning customer requirements with Softeons platform capabilities.

Key Responsibilities:

Lead delivery of full lifecycle implementations ensuring alignment with defined scope timelines and business requirements

Analyze customer operations and guide solution design using Softeons methodology to align business requirements with system capabilities

Act as a primary client-facing leader providing consultative guidance on warehouse operations process improvements and solution adoption

Collaborate with Customer Project Managers and cross-functional teams to plan assign and manage project tasks and deliverables

Oversee system configuration testing strategy and validation across Softeon solutions (WMS WES and related applications)

Lead customer workshops design sessions and operational discussions to drive optimal solution outcomes

Guide development of test strategies and support customers in creating and executing test scenarios aligned with real-world operations

Ensure effective deployment planning including release management change control and readiness assessments

Monitor project progress risks and dependencies and proactively address issues to maintain delivery momentum

Coordinate training strategies including train-the-trainer programs and end-user readiness

Provide high-level solution estimates and support scope evaluation for enhancements or changes

Serve as a mentor to team members supporting skill development and fostering growth within the Solution Delivery organization

Collaborate with product and engineering teams to provide feedback and drive continuous improvement of Softeons solutions

Qualifications :

Bachelors degree in Industrial Engineering Supply Chain Computer Science MIS or related field

68 years of experience in WMS or supply chain software implementation and delivery Strong knowledge of warehouse operations and distribution processes including receiving putaway replenishment picking packing shipping and inventory control

Demonstrated experience leading complex software implementation projects and cross-functional teams

Deep understanding of supply chain execution systems including WMS WES and warehouse automation integrations

Experience translating business requirements into solution design and system configuration strategies

Strong understanding of system integrations (ERP TMS OMS) and data formats (EDI XML APIs)

Proven ability to manage multiple priorities meet deadlines and deliver high-quality results

Excellent problem-solving skills with the ability to anticipate and resolve issues proactively

Strong communication and stakeholder management skills including the ability to present complex concepts clearly

Ability to lead meetings facilitate workshops and drive decision-making with internal and external stakeholders

Ability to work both independently and collaboratively in a fast-paced environment

Ability to travel for client engagements as needed up to 50%

US Citizenship or eligibility to work in the United States

Additional Information :

We embrace flexibility and hybrid work opportunities to support diverse needs and lifestyles while also valuing inclusive workplace experiences. By fostering a sense of community we drive innovation strengthen connections and nurture belonging. Our commitment ensures you can work in a way that suits you best while also engaging with colleagues to share ideas and build meaningful relationships.

What Were Offering

• Salary Range: $150000 to $170000 annually  Bonus
• Flexible paid time off including sick and holiday
• Medical dental & vision insurance
• 401K with Company contribution
• Flexible spending accounts
• Life insurance and disability benefits
• Tuition assistance
• Community involvement and volunteering events

All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability or status as a protected veteran. VEVRAA Federal Contractor Equal Opportunity Employer

Remote Work :

Yes

Employment Type :

Full-time