Program Manager

Position: Program Manager

Location: Orlando FL***Onsite***

Duration: 1 Years

• We are seeking a dynamic and results-oriented Program Manager to lead and deliver multiple initiatives concurrently ensuring alignment with organizational priorities and strategic objectives.
• This role requires strong leadership and coordination across cross-functional teams to successfully execute programs from planning through delivery.
• The ideal candidate will bring a blend of program management expertise and Agile delivery experience including facilitating team execution and driving continuous improvement practices.
• In addition this role demands strong business acumen with the ability to develop compelling business cases perform value analysis and create impactful presentations for client leadership to support decision-making and strategic direction.

Key Responsibilities
Program Management

• Lead and manage multiple projects/programs simultaneously ensuring alignment with organizational priorities and strategic goals
• Define program scope objectives timelines and success metrics
• Develop and maintain integrated program plans identifying dependencies risks and mitigation strategies
• Drive execution across cross-functional teams including technology business and external partners
• Monitor and report program performance ensuring milestones budget and quality targets are met
• Provide proactive issue resolution and risk management across program initiatives

Scrum / Agile Leadership

• Serve as Scrum Manager / Scrum Master for Agile teams
• Facilitate Agile ceremonies (Sprint Planning Daily Stand-ups Sprint Reviews Retrospectives)
• Coach teams on Agile principles Scrum practices and continuous improvement
• Remove impediments and ensure teams maintain high velocity and efficiency
• Partner with Product Owners to prioritize backlogs and ensure alignment with business goals
• Promote transparency through Agile tools (e.g. Jira Azure DevOps) and reporting dashboards

Business Case Development & Strategic Planning

• Develop detailed business cases including cost-benefit analysis ROI and risk assessments
• Partner with stakeholders to define value propositions and strategic justification for programs
• Translate business needs into actionable program roadmaps and delivery plans
• Support portfolio planning and prioritization activities

Executive Communication & Leadership Engagement

• Communicate program status risks and outcomes clearly to senior stakeholders
• Facilitate executive reviews steering committees and decision-making forums
• Influence stakeholders and drive consensus across varying levels of leadership

Stakeholder & Team Collaboration

• Build strong relationships across business units IT and leadership teams
• Act as a bridge between business and technical teams to ensure alignment and delivery success
• Mentor and guide team members on best practices in program and Agile delivery

Required Qualifications

• Bachelors degree in business Technology or related field (masters preferred)
• 7 years of experience in Program/Project Management managing multiple initiatives simultaneously
• 3 years of experience in Agile/Scrum roles (Scrum Master or Agile Lead)
• Proven experience delivering large-scale cross-functional programs
• Strong experience in business case development and financial analysis
• Demonstrated ability to create and deliver executive-level presentations

Preferred Qualifications

• PMP PgMP Scrum Master (CSM/SAFe) certification or equivalent
• Experience working in hospitality travel or vacation ownership industries
• Familiarity with Agile tools such as Jira
• Experience with portfolio management and governance frameworks

Key Skills & Competencies

• Multi-program management and prioritization
• Agile/Scrum leadership and coaching
• Financial and business analysis
• Executive communication and influence
• Risk management and problem solving

Stakeholder engagement and collaboration