Program Coordinator IT Demand Management

Permanent

Job Description

Join us to create change and have an impact in homes around the world.

At Electrolux Group a leading global appliance company we strive every day to shape living for the better for our consumers our people and our planet. We share ideas and collaborate so that together we can develop solutions that deliver enjoyable and sustainable living.

Come join us as you are. We believe diverse perspectives make us stronger and more our global community of people from 100 countries we listen to each other actively contribute and grow together.

Join us in our exciting quest to build the future home!

Where youll be:

This position will be based at our Corporate Headquarters located in Charlotte NC.

About the Role:

The Program Coordinator IT Demand Planning plays a key role in managing the intake prioritization and execution tracking of IT demands across the North American business. This role partners with business and IT stakeholders to ensure requests are clearly defined properly prioritized and delivered efficiently. By coordinating crossfunctional teams monitoring dependencies and maintaining visibility into demand pipelines this position helps ensure alignment between business needs and IT delivery while driving consistency and continuous improvement in demand management processes.

Key Responsibilities:

• Coordinate intake scoping and tracking of IT enhancement requests across Sales Supply Chain Finance Data & Analytics and IT

• Manage and maintain visibility into the demand backlog including prioritization status tracking and delivery sequencing

• Identify and track crossfunctional dependencies resource impacts and key action items to support successful execution

• Partner with business and IT teams to support backlog grooming and demand prioritization processes

• Track vendordelivered work to ensure alignment with approved priorities timelines and capacity utilization

• Monitor active demand pipelines highlighting risks blockers and opportunities to stakeholders

• Facilitate communication and coordination across teams to drive timely resolution of issues and project delivery

• Provide project coordination support for highpriority initiatives ensuring progress against scope timelines and objectives

• Support continuous improvement of demand intake governance and tracking processes

• Assist with training and adoption of tools and processes including ServiceNow and reporting frameworks

Minimum Qualifications:

• Bachelors degree required

• 3 years of experience in project coordination program coordination or IT demand/project support

• Familiarity with project management principles and PMI terminology

• Strong proficiency in Microsoft Office tools (Excel PowerPoint Word)

• Proven ability to collaborate effectively across crossfunctional business and IT teams

• Strong organizational skills with the ability to manage multiple priorities in a fastpaced environment

• Excellent communication skills with the ability to work across technical and nontechnical stakeholders

Preferred Qualifications:

• Experience with ServiceNow or similar demand/project tracking tools

• Familiarity with Agile methodologies and IT delivery environments

• Experience supporting IT programs or demand management processes

• Exposure to SAP environments or SDLC processes

• Strong attention to detail with a proactive and ownershipdriven mindset

Benefits include:

• Flexible work hours/hybrid work environment (80/20)

• Medical dental vision and life insurance

• Competitive holiday and vacation time off program

• Retirement Savings Plan (401(k)) with relevant company contribution.

• Discounted products and an EAP upon hire and tuition reimbursement after 12 months of service

Please be advised that we are unable to offer visa sponsorship for this position at this time.

Find more on:

Electrolux Group North America: Electrolux Group Careers: Consumer Products Inc. is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to age race color religion sex national origin sexual orientation disability or veteran status. If you need assistance or an accommodation during the application process because of a disability it is available upon request through The company is pleased to provide such assistance and no applicant will be penalized as a result of such a request.

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