Principal Program Manager AI Strategy

We are seeking a Principal Program Manager to lead enterprise-wide AI strategy and this role you will be the single-threaded owner of a multi-org AI adoption program responsible for defining the vision building the operating model and driving measurable productivity impact through AI-powered automation and GenAI tool integration across a workforce of thousands.

You will operate as a strategic leader at the intersection of AI product adoption operational transformation and organizational change management. This role requires you to stitch together a fragmented landscape of AI experiments 1P/3P tools and automation initiatives into a coherent strategy setting priorities building coalitions across VP-level organizations and creating the measurement frameworks that demonstrate AIs business impact.

You will build and lead a federated program model spanning multiple working groups influence without authority across senior leadership and serve as the connective tissue between engineering/product teams building AI capabilities and the operational organizations adopting them. This is not a role for someone who simply tracks projects it requires a strategic thinker who can shape the how and what of AI transformation navigate ambiguity and drive organizational alignment at scale.

Key job responsibilities
Define and own the end-to-end AI transformation strategy roadmap and operating model across multiple VP-level organizations
Build and lead a federated program structure (working groups SPOCs steering committees) that drives accountability while respecting distributed ownership
Design productivity measurement frameworks that quantify AIs impact including throughput metrics complexity weighting automation categorization and baseline methodology
Orchestrate the AI experimentation portfolio connecting teams working on similar use cases prioritizing investments recommending scaling vs. sunset decisions and synthesizing learnings
Drive 1P AI platform adoption strategy identifying high-impact use cases removing adoption barriers and partnering with product teams to shape tool roadmaps
Lead executive communication translating complex operational and AI impact data into compelling narratives for VP leadership through MBRs QBRs and strategic planning cycles
Establish the governance model for AI experimentation including security review pathways responsible AI guardrails and scaling criteria
Partner with analytics and data science teams to build dashboards and tracking mechanisms that provide real-time visibility into AI-driven efficiency gains
Inform annual planning (OP1/OP2) by synthesizing experiment outcomes common problem statements and solution extensibility into resource and investment recommendations
Serve as the cross-org air traffic controller maintaining a birds-eye view of all AI initiatives identifying duplication driving reuse and ensuring initiatives sum to program-level goals

- 7 years of working cross functionally with tech and non-tech teams experience
- 7 years of program or project management experience
- 7 years of managing analyzing and communicating results to senior leadership experience
- Bachelors degree
- Experience implementing repeatable processes and driving automation or standardization
- Experience defining program requirements and using data and metrics to determine improvements

- Experience delivering projects within scope time budget and quality
- Demonstrated experience leveraging generative AI tools to enhance workflow efficiency and productivity with the ability to craft effective prompts and critically evaluate AI-generated outputs in a professional setting
- Experience identifying opportunities to integrate AI solutions into products and services to drive business value.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience qualifications and location. Amazon also offers comprehensive benefits including health insurance (medical dental vision prescription Basic Life & AD&D insurance and option for Supplemental life plans EAP Mental Health Support Medical Advice Line Flexible Spending Accounts Adoption and Surrogacy Reimbursement coverage) 401(k) matching paid time off and parental leave. Learn more about our benefits at TX DALLAS - 137600.00 - 186200.00 USD annually
USA TX Dallas - 137600.00 - 186200.00 USD annually
USA TX IRVING - 137600.00 - 186200.00 USD annually
USA TX Irving - 137600.00 - 186200.00 USD annually