Partnerships Program Manager

Collectors is the leading creator of innovative technology that provides value-added services for collectors worldwide. We grade authenticate vault and sell millions of record-setting collectibles all while modernizing and digitalizing the process to further our mission of helping collectors pursue their passions. Were always on the lookout for talented people to join our growing team.

Our services span collectible trading cards autographs comic books coins video games event tickets and memorabilia. Our subsidiaries include PSA PCGS Beckett SGC and Card Ladder.

Since our founding in 1986 we have graded and authenticated millions of items. We employ more than 3000 people across our headquarters in Santa Ana California and offices in New Jersey Texas Florida Japan Shanghai Hong Kong Canada Mexico Germany and France.

As part of our interview process we request that candidates have their cameras on during video interviews. This helps foster meaningful conversation and allows us to create an experience that closely resembles our standard working environment. Certain interview steps may take place by phone. For remote roles and at our discretion candidates may be asked to participate in an on-site interview as part of the final stages of the process.

We understand there may be occasional circumstances requiring accommodation and are happy to discuss them as needed. Your recruiter will be able to clarify expectations and answer any questions you have.

We are hiring a Partnerships Program Manager to be an early and impactful member of PSAs growing Partnerships team. This role focuses on the ongoing management and growth of existing grading partners helping collectors access PSA services more seamlessly through strong relationships operational rigor and cross-functional execution.

Youll report to the Director of Strategic Partnerships. We believe there is significant value in in-person collaboration. Candidates within a 1-hour commute of one of our offices will be expected onsite 13 days/week; remote and hybrid candidates will also be will be discussed further as part of the recruiting process.

What Youll Do:

Partner Management

• Serve as the primary point of contact for PSAs grading partners owning the health satisfaction and growth of each relationship

• Lead day-to-day management including cross-functional issue resolution with internal teams including Customer Care Operations Accounting and Tech

• Drive program management for global partner implementations

Cross-Functional Execution

• Partner with product engineering operations marketing finance and analytics to launch new programs and support ongoing initiatives

• Manage project timelines deliverables and stakeholder updates across internal and external teams

• Anticipate risks communicate tradeoffs and keep stakeholders aligned

Performance & Operations

• Monitor key metrics synthesize partner feedback and implement data-driven improvements

• Identify process gaps and build scalable systems for program tracking and reporting

• Communicate program goals progress and results to executive stakeholders

Who You Are:

• 5 years of experience in partnerships and/or program management ideally in a consumer technology business

• A strong cross-functional operator who can manage external relationships and internal teams simultaneously

• Highly organized with the ability to prioritize ruthlessly and deliver results in a fast-paced ambiguous environment

• An excellent communicator equally comfortable in a partner QBR and an executive update

• Data-driven detail-oriented and focused on continuous improvement

• A self-starter and creative problem solver who thrives with ownership

• Someone whos comfortable shifting between strategic thinking and hands-on execution as the situation demands

• A quick learner whos comfortable adopting new tools and systems - whether thats a CRM ticketing platform project management tool or partner-facing tech

• Someone who is able to independently pull structure and analyze data to surface insights and support decision-making

• Willing to travel up to 10% of the time and as needed at critical project milestones

Salary Range: The salary range for this position is $125000 - $150000. Actual compensation on this range varies based on a variety of non-discriminatory factors including location job level experience and skill set. This role may be eligible for bonuses commissions or other forms of compensation please ask your recruiter for details.

Reasons To Join Us:

• Health Insurance: All full-time employees are eligible to enroll in Medical Dental and Vision

• Additional Benefits: Full-time employees are eligible for fertility commuter and educational assistance benefits

• 401(K) Matching Plan: We are proud to offer a competitive 401k matching plan to our employees to support their future financial goals

• Vacation: All salaried employees are eligible for flexible time-off

• Holiday Pay: All regular full-time employees are eligible for ten company paid holidays

• Employee Discounts: Employees receive discounts on select grading services for approved submissions

• Flexible Hours: Many of our teams offer flexible schedules with varying shifts and will work with you to accommodate your needs

• Fun Working Environment: Our team members are invited to participate in celebrations holiday events and team building activities

Candidates must be authorized to work in the United States.

#LI-Remote #BI-Hybrid #BI-Remote

Collectors uses e-Verify to validate your ability to work legally in the United States.

We are aware that there are instances where individuals are receiving job offers that fraudulently allege to be from Collectors or one of our business units. This type of fraud can be carried out through false websites through fake e-mails claiming to be from the company or through social media. We never ask for personal information such as your bank account Social Security numbers or National IDs nor do we send or request payments for the purchase of business-related equipment. If you suspect fraud please reach out to

We are committed to equal employment opportunity regardless of race color ethnicity ancestry religion national origin gender sex gender identity or expression sexual orientation age citizenship marital or parental status disability veteran status or other class protected by applicable law. We believe that a team that represents a variety of backgrounds perspectives and skills will better service the diverse community of collectors we support.

If you require an accommodation to apply or interview with us due to a disability or special need please email .

U.S. residents: for disclosures relating to personal information we collect during the employment application and recruitment process please see our Privacy Notice for U.S. Applicants.

If you are based in California you can read information for California residents here.