Operations Management Trainee
Montgomery, TX - USA
Job Summary
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Job Description:
Build the Skills. Lead the Operation. Drive the Results.
About This Opportunity
If youre looking for a role where no two days are the same and your impact is felt immediately the Ryder Operations Management Trainee program was built for you. This is a cross-functional hands-on training experience that positions you to lead at the intersection of operations customer success and business performance.
Schedule: 8 AM to 4:30 PM
Salary: $55000
Benefits: Dental Vision Medical 401(k) Paid Time Off
As an Operations Management Trainee youll work across Operations Asset Management Sales Quality and Rental developing a well-rounded business foundation while contributing to real cost savings customer retention and metric-driven results from day one.
What Youll Experience
This program gives you broad meaningful exposure across every key pillar of the business:
- Operations Management Oversee technician work planning PM scheduling vehicle status and maintenance processes that keep the business running efficiently
- Customer Relationship Management Be the face of Ryder for your customers proactively managing accounts resolving issues and driving satisfaction
- Asset & Fleet Management Coordinate rental and lease utilization to maximize asset performance without compromising customer commitments
- Sales Collaboration Partner with the sales team on customer calls to support new business development and deepen existing relationships
- Financial Acumen Manage running costs and maintenance overheads learning how operational decisions directly impact the bottom line
- Cross-Functional Leadership Work alongside Maintenance Asset Management Sales and Marketing to deliver results as one team
Why Ryder
Ryder isnt just a great place to grow your career its a company that has been recognized time and again for excellence integrity and its commitment to people:
- One of the Most Trustworthy Companies in America Newsweek
- Americas Best Large Employers Forbes
- Worlds Most Admired Companies Fortune Magazine
- Top Company for Women to Work for in Transportation Women in Trucking
- Overdrive Award General Motors
- Food Logistics Top 3PL Award SDC EXEC
- Readers Choice Excellence Awards Inbound Logistics
- Top Women to Watch in Transportation
- Supplier Environmental Excellence Award Verizon
Were also committed to a greener future Ryder operates the largest electric vehicle (EV) fleet footprint in the United States.
Hear directly from the people who work here:
- Responsible for customer relationship activities by providing quality customer interface proactive customer management issue resolution and customer satisfaction
- Coordinate with the rental department to ensure maximum utilization without compromising lease customers
- Partner with Sales staff on customer calls for new business and increased customer satisfaction
- Manage running costs and maintenance overheads; ensure policy and processes are followed to optimize running costs and maintenance overhead
- Accountable for coordinating with Maintenance Asset Management Sales and Marketing to ensure customer satisfaction
- Ensure accurate PM scheduling and follow up breakdowns and vehicle status updates; oversee Technician work planning for efficiency training and flexibility
Additional Responsibilities
- Relocation within the business unit at the conclusion of the training program is required
- Performs other duties as assigned
Skills and Abilities
- Detail oriented with excellent follow-up practices Required
- Strong verbal and written communication skills Required
- Instills commitment to organizational goals Required
- Capable of multi-tasking highly organized with excellent time management skills; able to prioritize work Required
- Flexibility to operate and self-driven to excel in a fast-paced environment Required
- Strong mechanical skills Required
- Effective interpersonal skills; excellent influencing skills Required
- Ability to create and maintain professional relationships within all levels of the organization (peers work groups customers supervisors) Required
- Ability to work independently and as a member of a team Required
Qualifications
Bachelors Degree Required.
1 year or more in customer service with issues resolution experience Preferred.
Strong PC knowledge/skills to include spreadsheet and word processing software packages Advanced Required.
Basic understanding of Business Finance controls and metrics Beginner Required.
Job Category
Operations and SupportCompensation Information:
Thecompensationofferedtoa candidate may be influenced by a variety of factors including the candidates relevant experience; education including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; position may also be eligible to receive an annual bonus commission and/or long-term incentive plan based on the level and/ for the position are below:
Pay Type:
SalariedMinimum Pay Range:
$55000Maximum Pay Range:
$55000Benefits Information:
For all Full-time positions only: Ryder offers comprehensive health and welfare benefits to include medical prescription dental vision life insurance and disability insurance options as well as paid time off for vacation illness bereavement family and parental leave and a tax-advantaged 401(k) retirement savings plan.
Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace.
All qualified applicants will receive consideration for employment without regard to race religion color national origin sex sexual orientation gender identity age status as a protected veteran among other things or status as a qualified individual with disability.
Important Note:
Some positions require additional screening that may include employment and education verification; motor vehicle records check and a road test; and/or badging or background requirements of the customer to which you are assigned.
Security Notice for Applicants:
Ryder will only communicate with an applicant directly from a @ email address and will never conduct an interview online through a chat type forum messaging app (such as WhatsApp or Telegram) or via an online questionnaire. During an interview Ryder will never ask for any form of payment or banking details and will never solicit personal information outside of the formal submitted application through you have any questions regarding the application process or to verify the legitimacy of an interview or Ryder representative please contact Ryder ator.
Current Employees:
If you are a current employee at Ryder please click here to log in to Workday to apply using the internal application process.
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