Multimedia and Training Specialist

Title: Multimedia and Training Specialist

State Role Title:PR & Mktg Spec III

Hiring Range: Commensurate with Experience

Pay Band: 4

Agency: Department of Taxation

Location:Main Street Center

Agency Website: Type: General Public - G

Job Duties

The Virginia Department of Taxation (Virginia Tax) is seeking a creative highly skilled Multimedia and Training Specialist to design develop and deliver engaging digital content that supports employee learning and agency communications. As a key member of the Communications and Training team this role serves as a multimedia subject matter expert and provides full-cycle support for training and communications initiatives acrossand occasionally beyondthe agency.

In this role you will produce highquality videos graphics animations and e-learning modules; collaborate with subject matter experts (SMEs) and project teams; and ensure all training materials reflect Virginia Taxs mission brand standards and accessibility requirements.

Key Responsibilities Include:

Designing multimedia products and instructional resources using tools such as Articulate 360 Adobe Creative Cloud and Vyond.

Creating and publishing on-the-job support tools and employee learning resources through the Commonwealth of Virginia Learning Center (COVLC) SharePoint Online and web platforms.

Developing interactive e-learning modules graphics and video content to support training initiatives.

Serving as a multimedia and instructional design consultant on agency projects and cross-functional teams.

Translating complex information into clear visuals narratives and learning experiences.

Ensuring all multimedia content adheres to accessibility standards (WCAG Section 508) agency brand guidelines and integrated communications and training plans.

Troubleshooting issues related to audio video LMS uploads and other digital assets.

This position is located in Richmond Virginia.

This position is eligible for a hybrid telework schedule once fully trained.

The anticipated hiring salary is commensurate with experience up to $68000.


As a member of the Virginia Tax team you can expect additional benefits such as:

Job stability and quality of life! Enjoy your work/life balance with flexible schedule options andup to two days of telework per week.
12 paid State holidayson top of vacation sick volunteer and personal leave!
Comprehensive and affordablehealth benefits.
Got student loans You may be eligible for thePublic Service Loan Forgiveness program.
Participation in the Virginia Retirement SystemVA 457 Deferred Comp andmore.

At Virginia Tax

We are dedicated resourceful individuals who strive to exceed our customers only do we serve the public we are the public. We are a part of a community that cares about and celebrates each other promotes opportunities for growth within a stable environment and supports a healthy work-life balance.

What we do matters. So do you.

Minimum Qualifications

Professional experience in multimedia production or digital content creation

Professional experience with training to include assessment design development implementation and evaluation

Professional experience with authoring tools such as Articulate Vyond Camtasia Adobe Captivate and Adobe Creative Cloud (Premiere Photoshop)

Understanding of how to align training and multimedia deliverables with organizational brand standards and company-wide communication and training plans

Strong written and verbal communication skills

Familiarity with accessibility standards including WCAG Section 508 captioning alt-text and inclusive design

Additional Considerations

Extensive/advanced knowledge skills and abilities in areas of training education multimedia marketing and/or public relations

Knowledge of Learning Management System (LMS) platforms and experience deploying training resources

Advanced knowledge skills and abilities in areas such as instructional design principles adult learning theory training methodologies and curriculum development

Special Instructions

You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to Your Application in your account to check the status of your application for this position.

All Virginia Tax employees must be current with filing their tax returns ensuring they were filed in compliance with established laws rules and regulations.

Selected candidate(s) will be required to consent to and successfully pass a background investigation which includes fingerprint-based criminal history tax compliance and DMV driving record (if applicable) checks. Selected candidates require a valid Drivers License.

The selected candidate will be prohibited from performing tax or accounting services for compensation during or outside business hours.

Virginia Tax is unable to provide sponsorship for this position now or in the future. Applicants must have permanent authorization to work in the United States without the need for sponsorship now or in the future.

Virginia Tax is an equal opportunity employer that values diversity in the workforce. All qualified applicants are afforded equal opportunities without regard to race sex color national or ethnic origin religion genetics age veteran status political affiliation or disability.

Reasonable accommodations are available to applicants with disabilities if requested during the application and/or interview process. If accommodations are needed please contact Human Resources at 804.786.3610.

Virginia Tax participates in E-Verify.

Consideration for an interview is based solely on the information within the application and/or resume.

In support of the Commonwealths commitment to inclusion we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity applicants will need to provide their Certificate of Disability (COD) provided by a Vocational Rehabilitation Counselor within the Department for Aging & Rehabilitative Services (DARS) or the Department for the Blind & Vision Impaired (DBVI). Veterans are encouraged to answer Veteran status questions and submit their disability documentation if applicable to DARS/DBVI to get their Certificate of Disability. If you need to get a Certificate of Disability use this link:Career Pathwaysfor Individuals with Disabilities or call DARS at 800.552.5019 or DBVI at 800.622.2155.

Contact Information

Name: Virginia Tax Talent Acquisition Team

Phone: 804.786.3608

Email: