Mgr, Sales Operations 5

Senior Manager Business Architecture

We are looking for:

A Business Architecture leader to support enterprise-wide business transformation across Adobes Sales organization

The Senior Manager Business Architecture will shape future-state operating models define capability roadmaps establish process governance and metrics and lead cross-functional transformation efforts that improve scalability efficiency seller experience and business agility.

This role is responsible for leading a team of business architects and process practitioners while driving alignment across complex enterprise-wide initiatives.

Key Responsibilities:

Enterprise Business Architecture & Transformation

This is a great opportunity to be a part of end to end transformation for Enterprise Sales at Adobe! You will partner closely with process owners to connect future state design across the end-to-end sales experience with a unique vantage point to curate the optimal solutions for our sellers. As the lead for the business architecture practice you will establish and uphold process metrics and capability roadmaps.

Capability Roadmaps

• Define and maintain capability roadmaps aligned to business priorities growth strategies and operational maturity goals.
• Ensure business architecture deliverables and roadmaps are tied to measurable business outcomes and enterprise priorities.

Process Governance & Operational Excellence

• Establish governance frameworks and standards for business process development documentation measurement and ongoing enhancement.
• Define process metrics and operational health indicators to measure effectiveness adoption scalability and transformation progress.
• Partner with analytics and operations teams to develop reporting and insights that support prioritization and decision-making.

Cross-Functional Leadership & Technology Partnership

• Translate business strategy and operational needs into business architecture artifacts and high-level business requirements.
• Collaborate with technology teams to enable business capabilities through CRM automation analytics and AI-enabled solutions.
• Facilitate alignment and decision-making across Enterprise Sales and with our partner organizations.

People Leadership

• Lead coach and develop a team of business architects and process practitioners.
• Foster a culture of collaboration innovation encouraging critical thinking and continuous improvement.
• Support organizational capability building in business architecture process excellence and transformation methodologies.

Qualifications:

• 7 years of progressive experience in business architecture process transformation operational excellence management consulting or enterprise transformation roles.
• Strong expertise in business architecture frameworks and methodologies including capability modeling value streams operating models customer journeys and process architecture.
• Experience defining process metrics operational governance frameworks and continuous improvement practices.
• Strong partnership experience with IT Product Engineering and Operations teams delivering CRM automation analytics and AI-enabled capabilities.
• Prior people leadership experience including coaching and developing high-performing teams.
• Exceptional communication and facilitation skills.
• Lean Six Sigma or similar process excellence certification strongly desired.
• Bachelors degree or equivalent experience in business engineering or a related field.

About Adobe

Adobe empowers everyone to create through innovative platforms and tools that unleash creativity productivity and personalized customer experiences. Adobes industry-leading offerings including Adobe Acrobat Studio Adobe Express Adobe Firefly Creative Cloud Adobe Experience Platform Adobe Experience Manager and GenStudio enable people and businesses to turn ideas into impact powered by AI and driven by human ingenuity.

Our 30000 employees worldwide are creating the future and raising the bar as we drive the next decade of growth. Were on a mission to hire the very best and believe in creating a company culture where all employees are empowered to make an impact. At Adobe we believe that great ideas can come from anywhere in the organization. The next big idea could be yours.

Lets Adobe together

At Adobe we believe in creating a company culture where all employees are empowered to make an impact. Learn more about Adobe life including our values and culture focus on people purpose and community Adobe for All comprehensive benefits programs the stories we tell the customers we serve and how you can help us advance our mission of empowering everyone to create.

Adobe is proud to be an Equal Employment Opportunity employer. We do not discriminate based on gender race or color ethnicity or national origin age disability religion sexual orientation gender identity or expression veteran status or any other protected characteristic. Learn more.

Adobe aims to make our Careers website and recruiting process accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process email or call 1 .

AI Use Guidelines for Interviews:
Our interviews are designed to reflect your own skills and thinking. The use of AI or recording tools during live interviews is not permitted unless explicitly invited by the interviewer or approved in advance as part of a reasonable accommodation. If these tools are used inappropriately or in a way that misrepresents your work your application may not move forward in the process.

At Adobe we empower employees to innovate with AI and we look for candidates eager to do the same. As part of the hiring experience we provide clear guidance on where AI is encouraged during the process and where its restricted during live interviews. See how we think about AI in the hiring experience.

Expected Pay Range:

At Adobe for sales roles starting salaries are expressed as total target compensation (TTC base commission) and short-term incentives are in the form of sales commission plans. Non-sales roles starting salaries are expressed as base salary and short-term incentives are in the form of the Annual Incentive Plan (AIP).

In addition certain roles may be eligible for long-term incentives in the form of a new hire equity award.

State-Specific Notices:

California:

Fair Chance Ordinances

Adobe will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and fair chance ordinances.

Colorado:

Application Window Notice

If this role is open to hiring in Colorado (as listed on the job posting) the application window will remain open until at least the date and time stated above in Pacific Time in compliance with Colorado pay transparency regulations. If this role does not have Colorado listed as a hiring location no specific application window applies and the posting may close at any time based on hiring needs.

Massachusetts:

Massachusetts Legal Notice

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.