Manager Engineering, Retail Applications

We are an American luxury lifestyle brand founded in 2004. Anchored in the casual elegance of American sportswear Torys design philosophy is defined by effortless silhouettes innovative materials eclectic juxtapositions of color and the tension of past and present. The collections include ready-to-wear handbags footwear accessories jewelry home and beauty.

Empowering women is the companys guiding principle expressed through Torys collections and reflected in the company culture as well as the work of the Tory Burch Foundation. Established in 2009 the Foundation provides women entrepreneurs in the United States with access to capital education and community.

You are seeking a work environment where people are encouraged to dream explore discover and as important laugh together. If youre prepared to work hard create impact and have fun while doing it we would love to have you join #TeamTory. Apply today!

Life @ToryBurch is Special Because:

When you join us youre joining a global purpose-led company on an exciting growth journey with an amazing culture and great benefits.

• Our culture is welcoming and inclusive -- everyone is empowered to make a difference.
• We have the best team in the world and believe in paying competitively and rewarding for high performance.
• Your overall well-being is important to us; we offer generous benefits to help you take care of your mental and physical health create financial security and achieve wellness in all areas of your life.
• We love seeing our employees wear our beautiful collections. Youll receive a generous employee discount and access to exclusive sample sales.
• We are invested in your professional growth youll have access to free executive coaching on-demand.
• We believe in the importance of giving back and youll have many opportunities to do just that through the Tory Burch Foundation and paid volunteer days.

This Role is Tailor-Made for You Because:

A Day in the Life:

The typical day is atypical. Your Key Responsibilities may include.

• Own store technology delivery & operations. Lead feature development and oncall for POS clienteling store reporting and payments; run incident/root cause analysis harden releases and monitor uptime authorization success rates and tender reliability.
• Launch & scale new stores and relocations. Partner with Retail Ops to stage POS devices payment terminals and clienteling iPads for new store openings; ensure configuration integrations security and acceptance tests are complete before doors open.
• Integrate payments & clienteling. Work with payment and POS partners and clienteling platforms to deliver frictionless checkout and associate workflows aligning SDKs APIs and compliance requirements.
• Enable omnichannel store experiences. Coordinate with OMS and eCommerce teams to support BOPIS shipfromstore and remote selling; track storelevel SLAs and inventory & price accuracy that underpin these journeys.
• Measure & improve. Maintain dashboards for latency error budgets device health and store uptime; prioritize backlogs with data; align release calendars with trade/holiday peaks and changemanagement controls.

The consistent thread is that youll be working with an amazing team of women and men who share your passion for excellence.

To Land This Role:

Technical Skills

• Proficiency in one modern programming language such as Java or JavaScript (or equivalent).
• Experience with distributed systems and microservices powering store and edge scenarios.
• Handson experience managing POS systems and clienteling apps (device provisioning release management integrations to ERP/CRM).
• Strong knowledge of relational databases and messaging/event streaming patterns for storeßàcloud sync.
• Proficiency with instrumentation telemetry and observability for store apps and devices (dashboards alerts SLOs).
• Practical understanding of retail operations & omnichannel (e.g. BOPIS shipfromstore remote selling) including dependencies on OMS and inventory accuracy.
• Familiarity with payments (terminal management gateway integrations) and modern clienteling platforms.
• Experience adopting AI-assisted development tools (e.g. GitHub Copilot Cursor or equivalent) across the team to accelerate delivery with a point of view on code quality security and review practices when AI-generated code is involved.
• Familiarity applying AI/ML to store and clienteling scenarios such as associate copilots personalized recommendations conversational assistants or computer-vision use cases including how to integrate model APIs (LLMs vector search) into POS or clienteling workflows responsibly.

Leadership Skills

• Clear communication up down and across functions; ability to translate store realities into engineering priorities and outcomes.
• Willingness to roll up your sleeves jump on incident bridges review logs/telemetry or help test & stage devices ahead of store launches.
• Comfort with ambiguity and leading crossfunctional program execution (retail operations payments security/compliance vendor squads).
• Ability to set clear objectives and unblock delivery while maintaining quality bars and adherence to retail calendars.

Why Youll Want to Join Our Team:

How We Work Together

• Adaptable We change before we have to
• Entrepreneurial We own it
• Collaborative Theres no I in Tory
• Client & Brand Focused We put ourselves in Torys shoes
• Live the Values We show up for each other
• Functional Expertise Were constantly learning and growing

#TeamTory Values

We show up with honesty & kindness act with integrity & compassion work with passion & humility and lead with excellence & humor.

Compensation Range

Benefits Information

We offer a generous set of benefits to help you take care of your heath create financial security and achieve wellness in all areas of your life. Here are highlights of key benefits available to all Tory Burch members that work over 30 hours.

Equal Employment Opportunity Statement

Tory Burch LLC is an Equal Employment Opportunity employer and provides equal opportunities to all employees and applicants without regard to an individuals age race creed color religion national origin sex (including pregnancy) or sexual orientation gender expression military status marital status genetic predisposition or carrier status disability or membership in any other protected class under applicable law. Likewise we will consider qualified applicants with criminal histories for employment in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring Ordinance No. 184652. Pursuant to the San Francisco Fair Chance Ordinance we will consider qualified applicants with arrest and conviction records for employment.

Disability Accommodation

Tory Burch is committed to providing reasonable accommodations to applicants and employees with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures providing documents in an alternate format using a sign language interpreter or using specialized equipment. If you require assistance or an accommodation with the hiring process please contact .