Lead Hand

• Location: Surprise AZ
• Job Status: Full Time Permanent
• Compensation: $25 - $27/hr
• Benefits: Extended Medical benefits including dental pharmaceutical paramedical and more!
• Schedule: Monday to Friday daytime schedule; 07:00 - 15:30
• A career with a growing organization backed by the stability of a company that has been in business since 1919

As advocates of equal opportunity we welcome applications from individuals of all backgrounds. We firmly believe that diversity fosters innovation and contributes to the success of Arrow.

Over 100 years in business the Arrow Group of Companieshas led the way in developing service focused transportation solutions by working with a broad range of customers hauling a wider variety of products and expanding our presence throughout Canada and the United States. Arrow is an industry leading transportation distribution and materials handling organization.

At our Phoenix Reload facility we transload steel and other building materials from rail truck and containers. We provide custom handling inventory management and other services. We are a small but mighty division and backed by an organization that employs over 1300 people. Our growth is unprecedented and there are several opportunities for advancement within our organization.

We are looking for aLead Hand to join us and become part of the Arrow team in Surprise Arizona.

For more information please visit

The supervisor/manager/foremaninstructs the Lead Handregardingthe daily plan.The Lead Hand then works alongside the crew directs their daily work trouble shoots issuesproblemsolves and brings questions or concerns to the attention of the supervisor/manager/foreman.The Lead Hand is assigned responsibility for the quality and quantity of work carried out by the team to which the Lead Hand is assigned.

Major Responsibilities

• Work and report to the immediate supervisor to prioritize daily job requirements.
• Performs daily duties alongside crew.
• Informs crew of the daily plan.
• Report all incidentsproblemsor concerns with regards to technical safetylabor materialsequipmentand process to the immediate supervisor.
• Maintain service quality.
• Continue to perform the work for which he/she washiredi.e.drivinga truckoperating machineryforkliftrepairandmaintenanceetc.
• Follow all workplace safety policies and compliance regulationsparticipateinidentifyinghazards.
• Comply withall rules and regulationsprotocolsandestablishedmetrics.
• Ability to understand cross training on all functions atthe facility.
• May discuss with yard staff and Division Managementregardingrepairs and preventative maintenance schedules and timelines.
• Maybe responsible fortheaccurateandtimelydelivery ofpaperworkand work orders.
• Monitors the performance of yard shop and/or divisional employees and discusses with thesupervisoras necessary.
• Provide internal and external Customer Service excellence.
• May be asked to travel to other terminals toassistif necessary.
• Suggest continuous improvement in working conditions use of equipment processetc.toincrease efficiency and quality of shop departmenttruckingand/or work crew.
• Troubleshoot adjust or perform minor maintenance for any machinery that requires attention.
• Other duties as assigned by theimmediate supervisor.

• Demonstratesstrong communicationskills.
• Previousrelevant experience.
• Must be highly effective and proficient for therole they werehiredi.e.truckdrivershop employeeyard employeeequipmentoperatoretc.
• Experience with routine maintenance operations.
• Highly flexible with solid interpersonal skills that allow one to work effectively in a diverse working environment.
• Strong time management andproblem-solvingskills.
• Ability to work independently and complete daily activities according to workschedules.
• Ability to work outside in all weather conditions (snow rain sub-freezingtemps heatwind).
• Strong attention to detail.
• Able to deal with people tactfully diplomatically and professionally.
• First Aid skills and/or certificates are considered assets.
• Experience working with computers an asset
• Physically able to climb up and downladders/railcarssafely.
• Can carry at least 50lbs.and swing a 10lbs.sledgehammer.
• In good physical condition.
• Mechanical inclinationis anasset.
• Embodies Arrows Values: Safety Teamwork Responsibility QualityIntegrityand Fun!

#IND

Arrow has been recognized as a Top Fleet Employer of Distinction a SmartWay Transport Partner a BCTA Clean Carrier a BC Hydro Clean Energy Champion and as a Carrier of Excellence in Womens Leadership.